On this model you cannot pass the cover lock / lock assembly and, if you do, you should disconnect it with each wash cycle so that the control panel sees the cover as open.
Hi!
If you need a manual/user guide to your Roger washer, I'm adding a link to a list of manuals to various Roger washers. Hope you'll find there the one you need and fix the trouble.
https://manualsbrain.com/en/brands/roper/washers