20 Most Recent Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner Questions & Answers


Hi

Try to download VLC-mediaplayer from:Videolan.org and try with this program. and/or:
i allways use Mediaplayer Classic http://mpc-hc.sourceforge.net/ this works really well for me
and plays ALL Media. also download and install FFDSHOW: http://www.free-codecs.com/download/ffdshow.htm (this is the codec for media files)

Good Luck

Acer... | Answered on Jul 11, 2019


Download and install Nero Burning Rom program, open it, set in the up window the option CD/DVD, get to preferite, copy CD or copy DVD option, depends by what you need, set the speed 4x for DVD or 8x for CD for have a good copy quality, insert the original disk, it will copy it, then insert the new disk to burn.

Acer... | Answered on Jul 11, 2019


You said that you are using Windows XP. So, you have an older computer. Have you looked in the Device Manager and verified that it can read DVDs. Older system so you might have a CD only drive in there.

Check it out

Acer... | Answered on Mar 08, 2017


defective drive or dirty lense can cause this problem. And it could be a problem of mis-adjustment of the head (which will require factory repair).

Acer... | Answered on Jul 03, 2014


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.


This will surely help you resolve your issue. Good Luck!!!
Thanks

Acer... | Answered on Dec 19, 2012


click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Acer... | Answered on Dec 13, 2012


You might need to replace the optical sensor...
Hope that helps! Please rate my solution

Acer... | Answered on Nov 17, 2011


Repaired.

Acer... | Answered on Oct 13, 2011


check cables,update driver & try to re-install it from device manager

Acer... | Answered on Oct 05, 2011


Need to delete upper and lower filter.I had tjis issue before and the pc doctors resolved it.You can also contact them.www.thebestpcdoctor.com
tel-877-407-9229

Acer... | Answered on Sep 28, 2011


Yes it should fit.

Acer... | Answered on Sep 25, 2011


OK when you boot up your computer does it says your DVD so so is working

if is not back up your drive in the BIOS or get a soft ware call or download from CNET call covert dvd and musics.....

Acer... | Answered on Sep 24, 2011


Hi and welcome to Fixya,

What error message did you get when you tried to burn CD? Generally you can tell what kind of burner you have simply by looking at the drive. If it's a CD-RW drive, you'll see the word CD-RW or CD-R or the phrase Compact Disk Re-writable marked on the front of the drive. If it's a DVD burner, you'll see DVD-RW or DVD-R or DVD+RW marked on the drive. Most laptops today comes with a "DVD-Super Multi" which means it is DVD/CD Burner/Reader all in one.

Please post the error details here so we can provide more specific instruction. Thanks for using Fixya.

Acer... | Answered on Sep 06, 2011


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you


Acer... | Answered on Aug 26, 2011


if your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to reinstall drivers
click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the
(((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there
also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
if his does not fix the problem
click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar for any further volume control settings you will need to right click on the volume icon system select adjust volume

click start control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer hope this helps

Acer... | Answered on Aug 01, 2011


Hello there is no problem with the driver of your CD rom the problem is in your CD rom. Try to clean your cd rom with a piece of clean cotton. Gentle rub the cotton on the lens of your CD rom, then try to insert a cd if the problem is still there clean it again and again. If does not get by cleaning it is good to be checked by a electronic technician because maybe the lens have a problem or may need an adjustment to the lens of your CD ROm. In ejecting your cd rom there is a problem with your cd rom microswitch which is located inside your CD rom or the trigger of the microswitch is miss align. Hope this can help..

Acer... | Answered on Jul 17, 2011

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