Top 20 Zanussi WJS1265W Front Load Washer/Dryer Questions & Answers

search on internet usually a forum some where

E41 means door open or the machine is not able to lock the door (door delay interlock does not close after 15 seconds). Possible causes: door open, door delay interlock, wiring, main PCB. Dado

While I'm sure an axe or saber saw would work, before I would do that I think I would download and read the manual!

Hi, check if the door is closed properly ( has a two step lock on door). The door must be closed firmly all the way. Hope this helps.

have you checked the pumps

Hi from retired Englishman in SW France,

Is it waiting for water inlet perhaps?

If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call and a check that it isn't the control PCB ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck,
John C

E90 =cycle blocked suggest check pump/drain etc for any blockage and if you need more on this I will post this link for you to check on these. http://www.washerhelp.co.uk/washing-machine-parts/pumps.html#cl_q6 If this is helpful, a vote with the thumbs up would be greatly appreciated for the free advice and if you need more on thei feel free to get back to me. Thanks

If this is the start of the water heating cycle, then it is most likely the drum heater needs replacing (from the rear, unbolts from the bottom part of the outer drum). If this is the start of the Drying cycle (D position sounds like it) then possibly the heating element for the hot air (inside the hot air duct part 1242639019) may have an earth leakage or short when it is activated, so trips your MCB.If you know how to use a test meter on high ohms setting you might detect an EARTH leakage (from one connction tag to the outer metal part) , but test if less than 20 ohms across the live and return tags, on the low range (disconnect from ALL POWER first, and note the wire colours before removing connector tags to check the heater terminals). Note that a short or leakage might NOT show up at the low test voltages coming out of a test meter, and might only occur with 250V on the element. The duct heater is all one large part, about £70, so check carefully and logically, which one you need. TD

Yes it can be due to faulty brushes on the motor , problem with the capacitors leaking or a faulty motor that has reduced the RPM.
please check the link to replace motor brushes.:

http://www.espares.co.uk/advice/washing-machines/a/7/1379/how-to-replace-the-carbon-brushes-on-a-washin.html

Hi from retired Englishman in SW France,

Methinks you could do with a manual for your washer- for now and probably later!
Sorry but FixYa cannot do that direct - members of the forum are just people from all over the world, probably working from home, and not representing any particular manufacturer ;-0)
???
Manual
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

You can try unplugging the machine for 7 minutes this usually causes the control to reset. If this does not work then most likely you would have an issue with either the main control board or the touch pad that connects to the control board. Have you also check to see if the spin only option on the unit is pushed in and stuck this would also cause the same situation that you are experiencing with your unit. Also is there any water stuck inside the tub at all? if there were water stuck inside the tub or the pump the unit would go into the spin mode and turn on the pump as well in order to try and remove the water from the machine. Would need further clarification on if there is any water in the machine and if you have tried to clean out the pump on the unit as well. Thanks I await your reply Rick

Hello
What did the guys say the did the service on your washer? I recommend you add 3 scoops of dishwasher powder and set your washers temp to 90 deg and let it run the problem is that your clothes washing powder dose not remove any build up or smell.
Thanks

Hi from retired Englishman in SW France,

Start off by adjusting the balance ;-0)

It is necessary to ensure absolutely that the machine has all 4 feet very firmly on the floor, and I mean firmly!
Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

(If this has not cured the problem it is possible that the internal suspension is malfunctioning.)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Hi from retired Englishman in SW France,
Methinks you could do with a manual- for now and possibly later!
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.

it sounds like you may have a problem with the door interlock !
Has your machine displayed any error codes ?

regards

Ian

Hi from retired Englishman in SW France,

Here are my general guidance notes for dispenser drawers which should help- and it's worth following them all ;-0)
----------------------------------------------------------------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-

• push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
• release the catch underneath or
• lift upwards on the tray as it is coming out to clear the lip underneath.

One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I hope this is your problem and solution!
Good luck,
John C

Thanks for choosing FixYa and welcome to the site. If your washer doesn't drain or spin, you may read and learn what parts may cause this. First, you will want to check your water pump. You need to make sure it is working. Make sure you check the belt on the pump. Make sure it is not broken or loose. Also, make sure your pulley is not stuck in place. Sometimes, they will stick or barely turn at all. If this is the case, you will need to replace it. If the pump, pulley, and belt are working, make sure your motor is working. You should be able to hear it if it is. If it isn't, check your lid switch. The lid switch can cause the motor to not work. It may need adjusted. If not, go ahead and change it. A bad lid switch may cause the washer to not work at all. Now, if your pump is pumping and the washer still won't spin, you will want to check your belt and clutch. Once again, the belt may be broke or loose. Check to make sure your clutch is not worn also. This may be a case of a bad lid switch again as well. You could have a bad drive motor. This is what controls spinning, draining, and agitation. You could have a broken motor coupler. Over time, they will go bad and need replaced. It is possible that your transmission is slipping or damaged. And lastly, you could have a bad basket drive ir spin bearing. This is what allows the inner tub to move. If this is the case, you will probably hear loud sounds or loud banging.

where the noise came from during the spinning time? if is spinning time,check the foot of your unit if is unbalance and adjust it,if is ok but the noise still in der the belt of the unit is wort out check the belt is is loose,remove cover the the back to check,if is belt is ok,the bearing have big problem and need to replace the new one,but you need an technician to remove it coz very difficult to remove this,need to dismantle the hole unit to remove the bearing and replace it that why the technician can do that

Hi there. The first thing to check, now that you have cleaned the filter is to check the disharge hose for kinks or blockages. Also, on some models there is a specific height range at which the hose must be placed (maximum height above washer) and a specific method of running to hose to a drain. Some machine models seem very picky about this so make sure the hose is checked for any blockage and that is is located in a correct manner according to your product manual. Ensure the hose is not be squashed between the back of the machine and a wall or other obstruction. The next possibility is a bad discharge motor.