20 Most Recent Zanussi WJS1397W Front Load Washer / Dryer Questions & Answers


have power but does not rotate I NEED SERVICE ASAP

Zanussi WJS1397W... • Answered on Feb 04, 2014


DOES THE PUMP MOTOR WORKING OR NOT ?DO YOU HAVE CLEAN THE FILTER ?MAYBE SOMETHING IS ON FILTER THAT DOES NOT LEAVE THE PUMP TO RETURN (PAPER COLOR- COINS ECT)OPEN THE DOOR IN FRONT TO OPEN THE FILTER TO SEE IF HAS SOMETHING . BE CAREFULL THE WATER HAS INSIDE WILL COME OUT . IF HAS A HOSE FOR DRAIN OPEN IT TO EMEPTY ALL WATER BEFORE YOU OPEN THE FILTER. AFTER PUT THE PROGRAMME FOR DRAINING TO SEE IF THE PUMP ROTATES THE PROPELLER .

Zanussi WJS1397W... • Answered on Oct 18, 2013


The door lock has failed & needs to be replaced.

Zanussi WJS1397W... • Answered on Feb 06, 2012


Clothes with dark streaks or marks are often the result of a drum that is misaligned due to worn rollers and/or bearings. It's also possible that the drum is out of alignment due to the move (especially if it was tipped at a considerable angle). Try lifting and gently turning the drum to see if you can isolate a squeak or scraping noise that would point to the misalignment.

The marks happen when clothes get pinched between the moving drum and the stationary part adjacent to it.

Good luck from Detroit, MI.

Zanussi WJS1397W... • Answered on Jul 18, 2011


where do you live

Zanussi WJS1397W... • Answered on Mar 14, 2011


Hi,
If the machine doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows: If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt. If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

If the machine pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these: The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it. A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.) The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician. The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor. The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it. The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

Zanussi WJS1397W... • Answered on Nov 04, 2010


Could be that the water flow in and drain is limited, so checkthe inlet filter fro clogging as well as the outlet filters .Then the action will be fast.
Secondly the program controller can be defective and taking too much time due to errrors in the program timer.

Zanussi WJS1397W... • Answered on Sep 30, 2010


Hi, If you are having problems with your gas dryer not heatingthe most common problem is that the ignitor goes bad. Even though it glowssometimes it is still not working properly. if you dryer is gas check out this gas no heat tip.... If you have an electric dryer, you can have many differentthings that can go wrong causing the dryer not to heat. check out this electric no heat tip...

heatman101
trjhk

Zanussi WJS1397W... • Answered on Sep 29, 2010


Could be motor brushes worn check belt on okay first

Zanussi WJS1397W... • Answered on Jul 12, 2010


could be the plate covering the pump cleaner, rubber washer worn or not tightened up enough

Zanussi WJS1397W... • Answered on Jan 05, 2010


It is most likely that the drive belt is broken and needs repalcing, If you remove the rear panel it will be obvious if it has broken *** there will be a lrge flywheel attached to the drum and no drive belt going to the motor, near the bottom of the machine. These are easy to obtain from any domestic appliance spares store or mail order. They are also very easy to fit.If the drive belt is in place and is reasonably tight (taught) then you may have an issue with the motor. clutch or brake.

Zanussi WJS1397W... • Answered on Oct 12, 2009

Not finding what you are looking for?
Zanussi WJS1397W Front Load Washer / Dryer Logo

64 questions posted

Ask a Question

Usually answered in minutes!

Top Zanussi Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1482 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

sheakhly

Level 1 Expert

33 Answers

Are you a Zanussi Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Zanussi Washing Machines

  • Zanussi Washing Machines

Most Popular Question

washing machine takes more dthan ouble

  • Washing Machines
Loading...