20 Most Recent BenQ Joybook 5100U Notebook Questions & Answers

Check to see that the program is still installed that manages that feature:

"C:\Program Files\Apoint2K\Appoint.exe"

If it still exists, you need to run that EXE to get scrolling back. To make sure this happens automatically at start-up, add a shortcut to the "StartUp" menu of Programs\All Users, or run msconfig and ensure it is enabled in the Startup section.

If it does not exist, you need to reinstall dual-pointing device (or whatever touchpad you have) from the Toshiba website, for your specific PC.

BenQ Joybook... • Answered on Nov 26, 2014

The software may stopped working or the hardware itself got damaged try and reinstall the software of your touchpad incase it doesnt work try and contact the nearest pc shop

BenQ Joybook... • Answered on Sep 25, 2013

If you're using windows XP on your laptop, please try the link below
Driver for Touchpad
If the above link won't work please try the other one below
Driver for Touchpad
Thanks, hope this works!

BenQ Joybook... • Answered on Sep 13, 2011

IF you have restarted the pc , try to disable/enable the touchpad by clicking start > right click my computer and then click properties > then click hardware and then click device manager. Then under mice and pointing devices right click the device and click disable. Then enable it again. If it did not work, call Benq for further assistance..

BenQ Joybook... • Answered on Aug 14, 2011

Wireless connection switch must act.


This is a link to manual:

If I could be of further assistance, let meknow. If this helps or solves the issue, please rate it and give a testimonialfor my response.

BenQ Joybook... • Answered on Aug 14, 2011


Please try pressing the FN+F7 key to see if this will enable it

if not you could go to device manger
scroll down to mice and other pointing devices
click or double click the touchpad to get into the properties
then go to the driver tab at the top
un install the driver
restart the laptop
and hopefully windows will find new hardward
and re install the touchpad correctly

many thanks

BenQ Joybook... • Answered on Aug 02, 2011

mate, mine doesn't work too and i'm a advance user, installed new driver from acer.com, reformat and put Window 7 ultimate in and still doesn't work...
in the rare chance its work and most of the time it's not.
please post the answer if you can find any thing

BenQ Joybook... • Answered on Jul 16, 2011

  1. Download the latest drivers for the scrollpad from Gateway website and update the driver on your laptop. If it does not help,
  2. The scrollpad or the connection is defective. Bring it to a technician.

BenQ Joybook... • Answered on May 13, 2011

Go to the Classic view of Control Panel...click on Mouse...click on Device Settings...click on the Settings button..it will bring up a new window about Synaptics....click on Virtual Scrolling. Un-click the horizontal and vertical scrolling button and click Apply down at the bottom and it is disabled. YAY!

BenQ Joybook... • Answered on Mar 22, 2011


BenQ Joybook... • Answered on Mar 21, 2011


You could try to press the FN+F12 keys that may unlock it for you

good luck

BenQ Joybook... • Answered on Mar 20, 2011

dude firstcheck if u installed ur sound drivers if so then u uninstall it and reinstall it

BenQ Joybook... • Answered on Mar 04, 2011

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