20 Most Recent Canon CanoScan LiDE 30 Flatbed Scanner Questions & Answers

It sounds like the drivers were installed, but none of the application software was installed. Along with the drivers you should have received another disc with software on it. This software would be used to import scanned images and edit them, save them, or email them. If you have that disc then go ahead and install the software. If you don't have the disc you can go to the Canon website with this link and download it:


All you have to do is choose the operating system version you are using, and a list will come up with the software that you can download.

Thank you for the opportunity to assist you in resolving your issue. Should you need further information or assistance please do not hesitate to let us know.

Canon CanoScan... • Answered on Sep 17, 2016

Driver mismatch - the driver of the scanner has forgotten the location of the TWAIN driver because another software has been using it lately. Follow this

Canon CanoScan... • Answered on Mar 31, 2015

Sounds like the photo sensor is bad.

Canon CanoScan... • Answered on Mar 06, 2014

drop printer from the window. that's last chance to make it work.

Canon CanoScan... • Answered on May 25, 2013

try installing software with superuser credentials.

Canon CanoScan... • Answered on Jul 31, 2012

You can goto the device manager and select the imaging devices - select your scanner and right click and click update driver.Another method is to visit the Canon website and download the driver.The main thing to keep in mind is to make sure that you uninstall any existing canon driver if present and restart your computer.You can get reliable support by contacting TheBestPcDoctor. I have had great experience with them.It may be some configuartion issue. If you need online support, you can contact TheBestPcDoctor.I got great help from them and now I am a computer savvy person.You can contact them @www.thebestpcdoctor.com or via 877-407-9229

Canon CanoScan... • Answered on Oct 03, 2011

In most scanners, there is a lock (usually on the bottom side) to protect the internal parts while transport.
Detach the USB and power, turn the scanner upside down and unlock the button.
Attach the cables and retry.

Best of luck!

Canon CanoScan... • Answered on Aug 30, 2011

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