20 Most Recent Canon DR-3080CII Path-Through Flatbed Scanner Questions & Answers

Try rotating the sep roller backwards to reset the planetary gear. if that dont work you may have to adjust the stopper to allow the sep roller to move closer to the pick roller.

Canon DR-3080CII... | Answered on Mar 02, 2016

Please check if duplex option is ticked.

Canon DR-3080CII... | Answered on Dec 30, 2014

Once I had a similar problem with CapturePerfect 2.0. No amount of setting will change the scan output. I hit the default option and then changed to the setting I wanted. It worked. May be there is a bug in the Scanning software.

S. Mohan, India

Canon DR-3080CII... | Answered on Dec 27, 2014

Try adjusting the contrast and brightness settings when you scan. If the contrast is set wrong it will pick up the shade of the white paper.

Canon DR-3080CII... | Answered on Oct 02, 2013

You need to go farther than the lens glass. The dust is actually on the photo board itself. I'm assuming that the problem is on the bottom scanning side. You will need to dis assemble the scanner to remove the scanning unit. This can be done by remove the back, the sides, and the two front pieces. Once inside remove the silver metal cover over the rollers. This will help you get the actually scanning equipment out. Remove the black scanning unit behind the silver metal cover.

Make sure to ground yourself before continuing or you could short the boards.
Under the lens glass there are three boards. Two are visible. One is white, long and skinny. On the backside one is green. The one you need to get to is hidden between the black piece, and silver metal piece. There should be 6 screws that you will need to remove first.
Very gently pry the plastic from the metal. The problem that you are looking for is there.
Wipe the photo cells with an alcohol swab, and you should be good to go.

Canon DR-3080CII... | Answered on Feb 08, 2012

hi. the rollers on this scanner needs to be replaced by an engineer. Try paralogic if in the uk, they are very good :-)

Canon DR-3080CII... | Answered on Jan 20, 2012

Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer, reinstall drivers and scanning software. Pls run scandisk on the Computer and ensure the OS is okay.
S. Mohan

Canon DR-3080CII... | Answered on Feb 23, 2011

This is a software issue. Assuming you are using CapturePerfect ver 3, there is an option to 'skip blank pages', but how does the software know it is blank? Even stray dots can be data! So you decide the 'percentage', based on which the software 'drops' data.
S. Mohan, Chennai, India

Canon DR-3080CII... | Answered on Feb 11, 2011

Please clean the glass thoroughly with a damp but well wrung cloth. No solvents please!
S. Mohan

Canon DR-3080CII... | Answered on Jan 23, 2011

Scanner will continue to scan at the same Speed! The problem is in the computer. Check if you have enough disk space, do a 'defrag' on your harddisk, create extra space by deleting unwanted files. IF your processor is slow and if you are scanning in color or converting to PDF while scanning, it may slow down the output.
S. Mohan, Chennai, India

Canon DR-3080CII... | Answered on Jan 06, 2011

Total Blank page could be because of wrong settings or Hardware Failure. Check the settings first, try Auto brightness to start with. If the output is still not okay, try a different document. (The Auto adjusts the brightness by checking the first few millimeters of the document). Try scanning in both color and B&W and with different brightness levels. After all this, if the output is still black, it may be hardware failure or a loose connection.
S. Mohan, Chennai, India

Canon DR-3080CII... | Answered on Dec 08, 2010

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