20 Most Recent Compaq Presario 700 470024-192 Notebook - Page 6 Questions & Answers

Update you unit using windows update. it should provide the driver for your webcam.

Compaq Presario... | Answered on Nov 04, 2013

This is a Windows 7 issue and it seems that you have locked your self out of the Windows environment and you will need to format and reload Windows.
Here are the steps to recover a password in Vista it may work in Windows & found in the Knowledge base on Microsoft site.
To create a password reset disk, you must have writable removable media, such as a floppy disk or a USB flash drive.

To create a password reset disk, follow these steps:
  1. Click Start Collapse this imageExpand this imagevistastartbutton.jpg, type Control Userpasswords in the Start Search box, and then click Control Userpasswords in the Programs list.
  2. In the Tasks list, click Create a Password Reset Disk.
  3. Put the writable removable media in the applicable media drive, and then click Next on the Forgotten Password Wizard page.
  4. On the Create a Password Reset Disk page, specify the drive in which to create the password reset disk, and then click Next.
  5. In the Current user account password box, type the password for the user account, and then click Next. If the user account does not have a password, leave the Current user account password box blank.
  6. When progress reaches 100 percent on the Creating Password Reset Disk page, click Next, and then click Finish.
  7. Remove the password reset disk from the media drive, label the media "Password Reset," and then store the media in a safe location.
To use the password reset disk and the Password Reset Wizard to log on to the computer, follow these steps:
  1. In the Windows Vista logon window, click Reset Password.
  2. Put the Password Reset media in the applicable media drive, and then click Next in the Reset Password Wizard.
  3. In the The password key disk is in the following drive list, click the drive in which the password reset disk is located, and then click Next.
  4. In the Type a new password box, type the new password that you want to use for the user account.
  5. In the Type the password again to confirm box, type the password again.
  6. In the Type a new password hint box, type a hint that will remind you of the password if you forget it.
  7. Click Next, and then click Finish.
  8. Use the new password to log on to Windows Vista.

Compaq Presario... | Answered on Nov 04, 2013

the videoport is on the motherboard.u shoud go to a service for repairing.any damage will broke the motherboard...

Compaq Presario... | Answered on Oct 28, 2013

change screen resolutio, or go to display properties->appearance->fonst size(windows XP)

Compaq Presario... | Answered on Oct 28, 2013

Checking the HP/Compaq site, the Compaq SG3340IL uses Realtek Gigabit LAN.
You can download the needed driver HERE.

Compaq Presario... | Answered on Oct 21, 2013

There's not enough information to answer this issue.

Compaq Presario... | Answered on Oct 16, 2013


Did you try using Windows update to find the driver?

Compaq Presario... | Answered on Sep 30, 2013

Hiya, At the bottom right of the screen, by the clock, you should see an icon for the touchpad.....

Hint : Hover the mouse over the icons and wait for the "Pop-Up" Display to see what they do if your not sure.

When you find the one for the touchpad, simply right click it and scroll down to the option that says "Tap To Click" and left click it so that there is NO TICK next to it..........

........ This will DISABLE all tap click options and leave the touchpad as a touchpad and the buttons as buttons...........

Hope This Helps, Kind Regards,

Me :D

Compaq Presario... | Answered on Sep 21, 2013

To get more helpful info, u can search the method source:
Windows Password Reset Std/Windows Password Reset Pro/Windows Password Reset Deluxe,and have a try.

Follow my steps:
Step1:Download Windows Password Reset from http://www.windowspasswordreset.net and install it.
Step2:Burn Windows Password Reset ISO file to CD/DVD,or USB.
Step3:Put in your newly created CD and remove your Windows Password.

Just do as the instruction to reset windows password.
Hope it can help.

Compaq Presario... | Answered on Sep 11, 2013

hi , r u using win xp or vista, if u r using win xp , then its one of the compatiblity issue of this notebook with win xp. wifi will work but the led will always be red.
sunder singh

Compaq Presario... | Answered on Aug 07, 2013

Just download audio driver from this link


I am sure it will work.

Compaq Presario... | Answered on Jun 24, 2013

There are a lot of possible reasons for this.
1. Fan is bad.
2. Motherboard has gone bad.
Do you still see the Compaq logo when you turn it on?

Compaq Presario... | Answered on Jun 10, 2013

Go to this site and then choose your exact model number, and from there you should be able to easily get your drivers:


Compaq Presario... | Answered on May 23, 2013

See my post on your previous question.

Compaq Presario... | Answered on May 17, 2013

You can download the audio and device drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the Windows drivers you require and install them. Click on this link to download the drivers: -

Compaq Presario... | Answered on May 09, 2013

go to start button, select all programs then select the application. if it fails then there must be a problem with the soft ware you have installed.

Compaq Presario... | Answered on Apr 25, 2013

number is on bottom of laptop

Compaq Presario... | Answered on Apr 17, 2013

This WEB site show how.

Compaq Presario... | Answered on Apr 17, 2013

Computer got you stressed?....................Life getting you down?...

Feel like if one more tiny problem comes up, you're just going to end it all?

.........GET OVER IT!

"$^&%^*&& HELP ME PLEASE #@%^&&^%^&*"

Don't ever come to this website, and post that again

Help me please?..................Yes

Moving on................

An external monitor works
Good. This way you know the problem is either the Video Cable, or inside the Display Assembly.

Video Cable:

With the Compaq Presario C700 series of Notebook PC's, the Video Cable connects to the motherboard; in an area under the Keyboard, and Switch Cover.
(Above the F4 key)

It then leads under the left Hinge, and up into the Display Assembly.
From there a small cable branches off, and connects to one side of the Screen Inverter.
The main part of the Video Cable, goes on to connect to the back of the LCD screen.

Example of Video Cable,


The large connector on the Right side, connects to the back of the LCD screen.
The smaller connector shown at Bottom connects to the motherboard.
The small cable leading up to the Top/Left, connects to the screen Inverter.


Just from repeated normal opening, and closing of the laptop; the Video Cable may become pinched, and pulled on. Sheath of Video Cable also hardens over time, and this also adds to the equation.

However, this laptop has been dropped. There's a real good chance of a problem with the Video Cable.

Pulling on it can lead to the connections coming loose.
Motherboard side, screen Inverter cable, and LCD screen side.

Procedure is to go through the various connections, and PHYSICALLY check them. Try to plug them in tighter.

Motherboard connection:
1) Remove ALL power. Remove the AC adapter (Charger), and Battery.

2) Disconnect the Keyboard, HOWEVER do not disconnect the Keyboard Cable from the motherboard.

Once Keyboard is removed from Palm Rest Cover, take the LCD screen side, and roll the Keyboard over.
Bottom side up, lay on Palm Rest Cover.

3) Now remove the Switch Cover.
The Switch Cover is the wide strip of plastic, above the Keyboard, and below the Display Assembly.

The Switch Cover is just that........a Cover.
No wires attached.

Physically check motherboard connection.
Reinstall power. Turn laptop on.
No change?
Remove ALL power again.

LCD screen side connection and screen Inverter connection:
4) The plastic frame in front of the LCD screen, is the Display Bezel.
Remove it.

Right behind the Display Bezel, and mounted on the bottom/middle of the Screen Frame; is the screen Inverter.
Just physically check the screen Inverter connection, but go on to the LCD screen side connection.

The LCD screen is an assembly of layers. These layers are held in the factory set position, by a metal Screen Frame.
Resembles a picture frame.

Attached on either side of the Screen Frame, are Brackets.
The brackets are attached to the Hinges, and the whole assembly is just referred to as a Hinge.

There are screws that hold the Hinge brackets to the Screen Frame. There are also screws that hold the Screen Frame together.
Be SURE as to which screws you remove. You do not want to remove the Screen Frame screws.

Remove the screw that hold the Hinges to the Screen Frame.
Tilt the Top of the LCD screen forward towards you, and physically check the LCD screen side connection; of the Video Cable.

Lay the LCD screen back, put a screw in on each side, to temporarily hold the LCD screen in place.
Reinstall all power. Turn the laptop on.
Still no joy?

Remove the Video Cable.
The Video Cable needs to have a continuity test performed, with a multimeter set to OHM's. (1K)
Every wire in the Video Cable is checked.
No reading on a wire indicates a stretched/broken wire.

An assistant should also be used, to gently wiggle the Video Cable while checking.
An intermittent reading on the multimeter indicates a stretched/broken wire.

Or take the Video Cable down to the nearest small computer repair shop, and have the resident tech check it for continuity.
Should only be a coupla' bucks.

The Video Cable MUST be ruled out, before going on........

5) Video Cable checks out OK, or a replacement is used; and still no display on laptop's internal monitor, the screen Inverter is next in the diagnosis.

To test a screen Inverter requires a sensitive multimeter. Read fairly expensive,


Due to this, the ease of accessing to replace, and the usually low cost; the screen Inverter is just replaced.

6) If the new replacement screen Inverter brings no joy, then the problem is the LCD screen.

HP Support > Compaq Presario C700 series of Notebook PC > Manuals > Service Manual,


Scroll down, and click on -
HP G7000 Notebook PC and Compaq Presario C700 Notebook PC - Maintenance and Service Guide

At the top is the Adobe Reader page number box
Page 21 is the start of the Illustrated Parts Catalog.
The next page shows you an exploded drawing of the laptop.

Page 58 - Keyboard
Page 61 - Switch Cover
Page 63 - Display Assembly



The F700 HAS wires to the Switch Cover. The C700 does not.
Just posting to give you a hands on look, instead of just a Service Manual.

02:59 - Here you can see how I described LEAVING, the Keyboard Cable attached to the motherboard, and just rolling the Keyboard over onto the Palm Rest Cover.

In Spanish, but a 'Picture is worth a thousand words', they say,


Not the Presario C700, but shows in better detail on releasing the Lock Clips (Detents), at the Top of the Keyboard,


Specifically photos in Steps 9 through 11.


(You won't need an ESD wrist strap for this procedure. However if you have one, wear it by all means.

IF, you remove the Palm Rest Cover, then you better be wearing an ESD wrist strap; and have it's alligator clip attached to a good ground source )

Compaq Presario... | Answered on Apr 06, 2013

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