20 Most Recent Kwikset Polished Brass Lido Entry Lever and Deadbolt Combo Pack Featur Questions & Answers


I don't know if this is the best answer, but I would try to slip a heavy credit card between the door and the jam where the knob is. It may be a quick solution for the moment.

Kwikset Locks &... | Answered on Jun 25, 2019


Have you released the knobs? They are held on with a small depression thing on the stem of the handle. Press this in and pull on the knob to release it.

Try the video it may be of some help but do the opposite
to the fitting.

Kwikset Locks &... | Answered on Jun 13, 2019


notify manufacturer or locksmith

Kwikset Locks &... | Answered on May 02, 2019


Remove it and take it to a locksmith or
go get a new one or
hire a locksmith to come out to your house
they have tools to be able to reset when you have no working keys

Kwikset Locks &... | Answered on Mar 23, 2019


It could be that you are trying to add a code again as well. You can not have the same code in say space one that you have in space 5.

My Kwikset lock has been working beautifully for several years now, and it is handy to not have to use keys.

If you can't figure out the programming, and want to start from scratch, with mine I believe that you remove the battery pack, press in on the program button for ten seconds, and reinsert the battery pack while still holding the program button. That erases all of the stored codes, and you can start over again.

None of what you described sounds like a locking issue, but a programming issue.

Kwikset Locks &... | Answered on Mar 07, 2019

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