Top 20 Kwikset 1825-18 6-Way Adjustable Dead Latch Polished Brass Questions & Answers


I don't know if this is the best answer, but I would try to slip a heavy credit card between the door and the jam where the knob is. It may be a quick solution for the moment.

Kwikset Locks &... | 146 views | 0 helpful votes


Have you released the knobs? They are held on with a small depression thing on the stem of the handle. Press this in and pull on the knob to release it.

Try the video it may be of some help but do the opposite
to the fitting.

Kwikset Locks &... | 170 views | 0 helpful votes


notify manufacturer or locksmith

Kwikset Locks &... | 153 views | 0 helpful votes


First, I'm not a Kwikset representative.
* contact; http://ww1.kwickset.com/?subid1=7f921262-9a95-11e8-b8d0-66a96fabfdc3

*** Following is for information only.***
* Premis guide; https://www.kwikset.com/support/guides/premis-user/mastercode.html
* Smart code; https://www.youtube.com/watch?v=tl3wXtcutqg
* Factory reset; https://www.youtube.com/watch?v=T3FRuTUg8SQ
* Program Master Code; https://www.youtube.com/watch?v=1Grzxy0gSjM
* your best bet would be to remove lock set and take it down to your nearest Home Depot, Lowe's, City mill, Ace Hardware, etc. It's a pretty common lock brand. The store key maker, door hardware section should be able to help.
* I've found it's best to replace the lock set as these combo locks only last about a year in heavy traffic areas. Especially if it's exposed to weather.
* Constant opening and closing shakes things up real good. Lots of small wires and plastic parts break all the time.
* Key pads wear out fast. Especially if the code is not changed every month.

Aloha, ukeboy57


Kwikset Locks &... | 491 views | 0 helpful votes


Remove it and take it to a locksmith or
go get a new one or
hire a locksmith to come out to your house
they have tools to be able to reset when you have no working keys

Kwikset Locks &... | 296 views | 0 helpful votes


My own pal supplying cost-free help related to Reality Bending Secrets course at his site realitysecrets.com site http://realitysecrets.com/

Kwikset Locks &... | 286 views | 0 helpful votes


The shaft for the lock fits in the knob. The lock on the knob might be 90 or 180 degrees out of rotation. Please remove the know and twist the lock 1/4 turn and put it back together. Also you may need to reset the location with a key and when the lock knob is off, turn the lock set with the key, then turn it and replace the knob.

Kwikset Locks &... | 343 views | 0 helpful votes


It could be that you are trying to add a code again as well. You can not have the same code in say space one that you have in space 5.

My Kwikset lock has been working beautifully for several years now, and it is handy to not have to use keys.

If you can't figure out the programming, and want to start from scratch, with mine I believe that you remove the battery pack, press in on the program button for ten seconds, and reinsert the battery pack while still holding the program button. That erases all of the stored codes, and you can start over again.

None of what you described sounds like a locking issue, but a programming issue.

Kwikset Locks &... | 1,037 views | 0 helpful votes


Are you sure the batteries you put in were good? I've bought supposedly new batteries that were almost dead.

Kwikset Locks &... | 727 views | 0 helpful votes


I would check to see if the wiring is pinched. Also if it has gotten wet inside it can cause the electronics to malfunction

Kwikset Locks &... | 928 views | 0 helpful votes

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