20 Most Recent Dell U0636 Mouse Questions & Answers


Dell Studio 15 laptop mouse does not work at start up.

It sounds to me like the mouse buillt into your laptop is conflicting with the Dell external mouse. If you go into control panel and click on mouse, you can disable your built-in mouse. Restart your computer with the USB mouse plugged in and see if that does the trick. I would be surprised if it does not. On the off chance it doesn't work, you will have to enable your built-in mouse and we can check to see if there are any additional conflicts happening through your hardware profiles in the system area of control panel.
4/23/2018 1:48:15 PM • Dell U0636 Mouse • Answered on Apr 23, 2018

So my problem with my

Does your Keyboard turn on at all but the keys don't work? When turning on your PC try hitting the delete button. Hopefully that will take you to the Bios screen. Using your Keyboard arrowsselect Integrated Peripherals, go down to keyboard or mouse support if it is disabled (enable it) then save and exit. you said you have another computer? Did you try your Keyboard on that one to see if it still actually works? Try the above steps if that doesn't work let me know and I will see what elsenwencan do.
6/14/2017 5:28:16 AM • Dell U0636 Mouse • Answered on Jun 14, 2017

Scroller goes up when scrolling down

This works for all mice.
click the scroll button and movie it up and down for a while and it will work just fine.
i had the same problem with my acer mouse but when i looked at a forum for the mac os x mouse someone said this tip and it worked
12/15/2014 12:43:20 PM • Dell U0636 Mouse • Answered on Dec 15, 2014

Hello! I

That is normal operation for a blue tooth mouse unless you run the CD that comes with it or download the software.
5/16/2014 11:21:55 AM • Dell U0636 Mouse • Answered on May 16, 2014

My dell mouse wm311 quit

Your mouse has probably lost its pairing. There should be a button that puts the mouse into answer mode so that when the computer looks for it, the mouse will be found and paired. All you should have to do is get the computer up and running, then turn on the mouse and push the button that makes it answer. (Should be a power switch and then another push button switch that allows the mouse to respond to search queries from the computer.) Then after a few seconds try moving the mouse to determine if it was found. If not found, then try going to devices to make sure it is searching. The mouse should show up on the list of devices.

I have the Microsoft 5000 Bluetooth mouse and it auto pairs. But if I turn it off, it will lose pairing. Sometimes I forget that I didn't turn it off and it is not clear which position of that tiny power switch is the ON, but when I push on the answer button, a light turns on to let me know that power is on. If the mouse is found or if it can't pair, the light goes off so the only way to tell that it is paired is to see it move the mouse pointer. So far it works quite well.
11/7/2012 2:47:25 PM • Dell U0636 Mouse • Answered on Nov 07, 2012

I have a leader mouse

remove the bottom panel of the mouse
7/25/2011 12:38:51 PM • Dell U0636 Mouse • Answered on Jul 25, 2011

Arrow freezes ,red light comes


Welcome to FixYa, the world's largest product support community.

The Bell chime you are hearing is the sound your computer makes when it discovers a USB device. I suggest you try another USB port on your computer.


6/4/2011 10:33:41 PM • Dell U0636 Mouse • Answered on Jun 04, 2011

The left click on my

1.Go into your Control Panel by first clicking on the Start Button.
2.Then click on the Control Panel icon located in the right column of the Start Menu.
3.If your Start Menu is set to the Classic View, then begin by clicking on the Start Button.
4.Then click on Settings, then click on the Control Panel icon to open up the Control Panel.
5.Now, Double click on the Mouse icon to open up the Mouse Properties window.
6.You can adjust the Double click speed ,Drag the Slider bar to left .
Tilt your mouse sideways so you can see the crack where the button contacts the rest of the mouse. Spray compressed air into there while moving the mouse itself around so you can get all angles. Do this for both buttons
5/25/2011 12:24:53 AM • Dell U0636 Mouse • Answered on May 25, 2011


Hello So right now the mouse is still jumping around? You don't need to use recovery cd for this. You can go to control panel, add and remove software look for logitech software, hightlight it and choose uninstall. Check to see if the problem still exists. If still, then go to control panel and double click on Mouse icon, from here you can check the Mouse properties, check mouse speed, pointer, pointer option, wheel, and hardware, for hardware you can should have ps/2 compatible mouse selected, and try it to see if it works. It should be an easy fix.
5/7/2011 5:49:19 PM • Dell U0636 Mouse • Answered on May 07, 2011

My built in mouse will

Is the cursor stuck or a part of the mouse like scroll?if the cursor is stuck check with a different mouse,maybe the sensor of the mouse is damaged if same check from control panel for mouse settings and from pointer motion settings adjust the slider bar.
3/31/2011 5:51:45 PM • Dell U0636 Mouse • Answered on Mar 31, 2011

My cursor gets stuck up

Remove the ball by turning the cover counter clockwice and clean the rollers inside.
Or better buy an optical mouse.

Hope this will help you.
3/13/2011 5:00:17 PM • Dell U0636 Mouse • Answered on Mar 13, 2011

Says usb port has a problem when mouse will not

1) Try another usb device in that port.
2) Try the mouse in another USB port.

Is the only way to see if the problem is the port or the mouse. Also make sure that the mouse is plugged to the port directly, not to an USB hub.
2/24/2011 11:34:05 PM • Dell U0636 Mouse • Answered on Feb 24, 2011

Mouse has erratic movement and

Sorry not a solution here, just wanted to say I had the same mouse, same problem on my desktop, do you have other usb mice? I had to use a different one and that's after I took my Dell apart to see anything amiss, couldn't see anything wrong, cleaned it well,then it worked!.....for five minutes. Anyways I just got a new mouse.
2/24/2011 2:04:15 AM • Dell U0636 Mouse • Answered on Feb 24, 2011

The Dell laser mouse won't track - how do I clean

You can clean the LED bulb on the bottom of the mouse with a dry Q-tip to get the dust and stuff out of there.

If that doesn't work try a new mouse pad. Sometimes even brand new mouse pads don't work well in combination with certain brands of mice. Swap it out with a different one and see if your mouse still gives you trouble.

If that fails too, make sure the cable is firmly inserted into the back of the computer.

If all else fails, try a different mouse.

Good luck, and if this was helpful, please rate by clicking on the 4 Thumbs Up icon above.
2/14/2011 8:07:27 PM • Dell U0636 Mouse • Answered on Feb 14, 2011

Mouse on dell pc is

try using the mouse on a different surface
2/11/2011 11:07:29 AM • Dell U0636 Mouse • Answered on Feb 11, 2011
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scroller goes up when scrolling down

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