20 Most Recent Dell A920 InkJet Printer - Page 2 Questions & Answers

Hi Doris,Please make sure the Operating System you are using corresponds with the printer driver.In other words,make sure the driver you're installing is compatible with the Operating System on your PC.Check out your Operating System's compatible drivers for downloads from this Dell support site.Make sure you unlock the scanner bed by pushing the scanner lock down.Check the USB cable connections and make sure its secure.If problem persists,return the product if still on warrant.Hope this helps.Thanks!

First connect your printer to computer with usb cable. then download driver from below link. Click here Click on above link download driver for your os and install then restart printer and computer then you can use it. Let me know if you need further assistance. Thanks for using FixYa.

try to install to other machine,maybe it not compatible with the operating system

First check the printer cable, unplug and replug the cabel in the printer and computer.
If it still does not work then reinstall the printer driver.
You can download the Dell printer drivers from their supportWEB site. Please click on this link and select your model printer to download:-http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

Thank you for using fixya.com.

The computer is not detecting your printer. Here's what you need to do:

1. Check all the connections or Reset the connection between your computer and your printer.
2. Press and hold the power button of your printer for 5 seconds to do a power cycle. The printer will turn off.
3. Turn it back on.
4. Print something.

If no go,

1. Uninstall and reinstall the driver of your printer. You can access the driver in Control Panel>Add and Remove Programs. After un installing the driver, put the disc of your printer into your computer's DVD player. Follow the onscreen instructions.

2. Print Something.

If no go, let me know by posting in this thread.

Thank you,

CARLO ADRIAN
FIxya Expert

Have you tried going to Dell and downloading the drivers for it? I had an A920 until a couple of weeks ago so know that every once in awhile, for no reason, it quits working. Mine would print but not scan! I went to Dell, downloaded updated drivers and this seemed to fix the problem. I had to do the scanning through the program, not by pushing the buttons, tho.

Not an easy fix, the holder is secured in quite well and unless your a wiz with the screwdriver, I would not recommend it, but if you are it is quite the challenge and fun!!! For the price of the spare part from dell you can purchase a replacement printer. Simply contact Dell Services in your country for a price on a new Cartridge Carriage!
If you found this information useful please rate my response Thank you for supporting the FixYa Community
Regards GM

Hi, I HAD the same problem, but not anymore!! I just opened the top to expose the "inside of the printeri" and checked the long clear band at the rear behind the print head. Make sure that the clear ribbon is NOT TWISTED. There is a small metal bar with a small extended part on the far left interior of the printer. Just make sure that the slot on the clear band is fitted on that extended part. This will put the print head back "on track" This worked for me!!

did you run the print alignment tool?

Hi,
Just visit this site...
http://www.fix-all-dll-errors.com/wiafbdrv.dll/

this will help in case of missing or downloading dll's .
helped in my problem. :)

Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__u87y23

Hi there Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Clean the Ink Cartridge Nozzles

• 1 Load printer paper into your Dell A920 Printer.
• 2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
• 3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
• 4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
• 5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.

Read more: How to Clean a Dell A920 Printer ' eHow.com http://www.ehow.com/how_6645628_clean-dell-a920-printer.html#ixzz1Dh2DMoc3

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Download it from Dell's site, just select your OS:

http://tinyurl.com/326hx8

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

http://support.dell.com/support/edocs/systems/a920/a920en1.pdf

http://www.siliconguide.com/drivers/device/447/

The above link was found by searching the Internet under 'a920 driver' and other links were found.

sounds like the blue ink cartridge is empty

These printers are better left to throw out. Their ink is expensive unless you find knock off of it. you used to be able to use lexmark ink in these (they are actually made by lexmark, dell doesn't make their own printers) but some units you can't. The cost of their ink isn't that cheap. usually 20-30 for black and 30-50 for color.

A way better replacement is a Kodak ESP where the ink will be 10$USD for black and 15$USD for the color. Nice thing is they come with starter pack of ink when you buy them.

This is one of the common connectivity issues marring the benefits of having a wireless printer. In this situation your printer will not print when connected wirelessly but would need you to set it up with your system using a USB cable. Try resetting the IP of your system to what is mentioned in the printer and in case there is a router connecting your printer and system then use the IP address of router and put it in your system. This should help you fix this printer issue.

Highlight the email that you want to print and then select print