20 Most Recent Dell 5100cn Laser Printer - Page 4 Questions & Answers

Try to clean the pink color Head gently with alcool.

it's asking for paper in the manual Paper Feeder (MPF). Somewhere in your settings you have it printing to the MPF. Check the settings in the printer prefrences, the printer itself and the software you're using.
Cheers.

This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.

This sounds like a typical Developer Drive failure. The Developer Drive for color is different that the black developer drive. This is why black can print fine, but colors are faint or non existant. see below,a recent bullitin about this exact issue from Dell. ( the ROS, is the printhead, and is located behind the 4 developers.

5100cn Printer
Print Quality Issue
1. Problem: - Color images are extremely faint or not produced, but black images are produced without any problem.
Resolution: - Replace Developer drive assembly (H6702) and clean ROS Window/Glass.
If you chose to persue this repair, you can probably find a replacement developer drive by doing either a google search for the part number listed ( H6702 ) or an ebay search for the same. We can also provide you with removal and replacement instructions.

Good Luck

Looks like you have the wrong driver installed.Go to http://support.dell.com/, choose "Drivers and Downloads", make your way through the pages and download the correct driver for your OS.Note: There are different drivers for 32 and 64-bit systems.

When you say the gears are not messing, what exactly do you mean.

Do you actually hear gears grinding, or are you just having an issue with magenta not printing properly.

if you hear grinding, where is the noise coming from? at the top right corner by the toner, or on the right side in the middle?

In either case, if you actually hear a grinding noise, this would require replacement parts to repair as these are not consumable user replaceable items.

well first try using straight paper?
if not the picture you are trying to print may have too many colours in it causing the ink to stick to the rollers?