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Questions & Answers
Error code says invalid pdl file
Uncheck the "Enable advanced printing features" checkbox under the Advanced tab in the printer's Properties page. I've observed this causes the print job to fail when I've attempted to print via USB cable. Also, any advice you read that suggests printing directly to printer isn't sound advice. You need to spool your job, or otherwise a large job that does not fit the printer's available memory (buffer) DOES NOT fail gracefully.
on May 21, 2014
Error Code 004-332
try unplugging it for about 10 minutes and starting it up again... that hopefully will reset it.... have you found out what that error code is
on Nov 10, 2012
Dell 3000cn has vertical white lines on
Copied from the Dell community forums:
This is from a previous
post and may help with your problem. I have printed 1000's since I came
up with this fix with no recurrence of any streaking. Let me know how
this works for you.
I have come up with the cause
and a fix for the above problem. This also fixes the problem of lines
running the direction of paper travel on color prints. Black and white
prints are OK. If you have a warranty on your printer or drum unit then
you can have the drum unit replaced and hope you get a good replacement
drum unit. To fix your drum unit do the following:
1. Remove the drum unit from your 3100cn.
Set the drum unit on a clean level surface and avoid touching the drum
or the transfer belt (the decal with 4 arrows points to the transfer
3. Remove the 6 screws from the top cover (the cover
has the blue handle attached). Two screws are on top at both ends of
the blue handle. The next 2 screws are on the sides and line up with
the decal with 4 arrows. The last 2 screws are also on the sides and at
the lower corners of the big decal that shows how to remove the drum
unit from the 3100cn.
4. Carefully lift the cover from the
drum unit and cover the drum unit with clean paper to protect the
transfer belt from bright light. You can
carefully reinstall the drum unit without the top cover and run some
color prints. If the lines are gone then continue with step 5.
Look at the ribbed side of the top cover. Some may show some toner
build-up. Some of the rib intersections are too high and are dragging
in the toner that is applied to the transfer belt. The ribs are there
to add stiffness to the cover and to keep it from bowing.
6. Place the cover handle side down on a clean towel.
Using a palm sander with 320 grit sandpaper and light pressure (the
weight of the palm sander) sand until the ribs going both directions are
showing signs of being sanded. You will be able to see the difference
as unsanded areas will be glossy and sanded areas will have a dull
8. Switch to 600 grit paper and do a light sanding.
9. Wash the cover under cool water. Don't use hot water since that could cause the cover to bend.
10. Dry completely. I used compressed air.
11. Reinstall the cover to the drum unit. Tighten the 4 side screws first and then the 2 top screws last.
12. Put the drum unit back into the 3100cn and try a color print.
13. Please post if you have any questions about the procedure.
14. If your next drum unit has the same problem you can swap top covers.
Message Edited by Ron13863 on 09-04-2007 07:16 AM
on Feb 27, 2011
I have a dell 3000cn. the printed page comes out
This problem should be easily isolated to the imaging drum unit. My bet is that there is debris in the laser writer path blocking the beam's path and ability to form the image. Try removing the drum unit and blowing the machine out with some canned air. If this doesn't work I would have it serviced.
on Mar 24, 2010
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