20 Most Recent Epson Perfection 4870 PRO Flatbed Scanner Questions & Answers

0helpful
3answers

Scanner not scanning

Your 'transportation locks' may have been engaged. (Check lower-left-hand-corner of the inside the scanner cover and the left-back side) See the manual: http://files.support.epson.com/htmldocs/pr48ph/pr48phrf/maint_3.htm
12/28/2016 10:52:06 AM • Epson Perfection... • Answered on Dec 28, 2016
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1answer

Document Type "Film" greyed out

Close Epson Scan, unplug the TPU, plug it in, turn off the scanner, turn it on, reopen Epson Scan.
4/15/2013 8:53:18 PM • Epson Perfection... • Answered on Apr 15, 2013
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3answers

Epson 4870 streaking when scanning med format negs

are you using the setting for scanning b&w ?
6/19/2012 8:42:48 PM • Epson Perfection... • Answered on Jun 19, 2012
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1answer

THE LOWER SCANNER IS STUCK, AND MAKES GRINDING

did you check to see if the locking mechanism is set to lock or unlock?

on the side is a lock device that can lock or unlock the scanner during shipping.

check to see if thats the problem. It towards the back on side.

thanks adi

12/16/2009 8:19:37 AM • Epson Perfection... • Answered on Dec 16, 2009
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1answer

Splitting image

Are you using the epson scan software or something else? If you are using epsons software, it might be that the picture has verticl lines that the software is mistaking for different frames on your negative. Switch the software to professional mode. I go another step and use Vuescan, it's a better application in my opinion.
12/16/2008 3:19:15 PM • Epson Perfection... • Answered on Dec 16, 2008
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1answer

Bliking red light.

sounds like the 'transportation lock', check the lower left hand side corner of the inside the scanner cover and the left-back side

check this out:
http://files.support.epson.com/htmldocs/pr48ph/pr48phrf/maint_3.htm

so far it is not a sign of changing the bulb, plus replacing the bulb may cause more, but if in case, please try this out first.
6/22/2008 12:16:25 PM • Epson Perfection... • Answered on Jun 22, 2008
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1answer

Epson 4870 ccd failure

yes you can either send it to an epson certified servicer or check this site www.epson.com/loyalty and use this passcode LIZARD
4/2/2008 7:49:08 AM • Epson Perfection... • Answered on Apr 02, 2008
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1answer

Scanner won't scan full frame med format neg 2.25"x2.25"

ll you do is click on the arrow next to preview, and select normal instead of thumbnails. It took me a while to figure that out as well. Also, you will want to scan the film rightside up (opposite of what they say) and flip it in photoshop. When you scan it they way they say, the film touches the scanning bed, creating rings in your photos.
12/28/2007 2:29:58 PM • Epson Perfection... • Answered on Dec 28, 2007
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1answer

4870 Photo Pro

Hi FYI, A lamp Circuit board and assembly would cost around 80% of the total cost of a brand new printer. Plus labor costs.
9/18/2007 5:09:48 AM • Epson Perfection... • Answered on Sep 18, 2007
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1answer

Driver for Win 1064 bit

12/20/2015 10:02:12 AM • Epson Perfection... • Answered on Dec 20, 2015
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1answer

Red and green colors appear on the right-hand edge of scans

Yes I think it is time for new scanner . Hope this helps
12/19/2015 9:24:46 PM • Epson Perfection... • Answered on Dec 19, 2015
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1answer

Red flashing power light

I am sure the original poster will have probably replaced the unit by now but I just had a similar problem with my Epson Perfection 2480 Photo scanner so I think it is still worth posting the solution in case other people hit this problem in the future. All I had to do was put the switch underneath the scanner to the "unlocked" position and then reboot the unit. Hey presto it burst back into life. It's annoying to see that the manual seems to suggest that the red light means the unit is "dead" !
1/28/2015 4:03:32 PM • Epson Perfection... • Answered on Jan 28, 2015
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document type film greyed out

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