20 Most Recent
Questions & Answers
Scanner not scanning
Your 'transportation locks' may have been engaged. (Check lower-left-hand-corner of the inside the scanner cover and the left-back side)
See the manual: http://files.support.epson.com/htmldocs/pr48ph/pr48phrf/maint_3.htm
THE LOWER SCANNER IS STUCK, AND MAKES GRINDING
did you check to see if the locking mechanism is set to lock or unlock?
on the side is a lock device that can lock or unlock the scanner during shipping.
check to see if thats the problem. It towards the back on side.
Are you using the epson scan software or something else? If you are using epsons software, it might be that the picture has verticl lines that the software is mistaking for different frames on your negative. Switch the software to professional mode. I go another step and use Vuescan, it's a better application in my opinion.
Bliking red light.
sounds like the 'transportation lock', check the lower left hand side
corner of the inside the scanner cover and the left-back side
check this out:
so far it is not a sign of changing the bulb, plus replacing the bulb may cause more, but if in case, please try this out first.
Epson 4870 ccd failure
yes you can either send it to an epson certified servicer or check this site www.epson.com/loyalty and use this passcode LIZARD
Scanner won't scan full frame med format neg 2.25"x2.25"
ll you do is click on the arrow next to preview, and select normal
instead of thumbnails. It took me a while to figure that out as well.
Also, you will want to scan the film rightside up (opposite of what
they say) and flip it in photoshop. When you scan it they way they say,
the film touches the scanning bed, creating rings in your photos.
4870 Photo Pro
A lamp Circuit board and assembly would cost around 80% of the total cost of a brand new printer. Plus labor costs.
Red flashing power light
I am sure the original poster will have probably replaced the unit by now but I just had a similar problem with my Epson Perfection 2480 Photo scanner so I think it is still worth posting the solution in case other people hit this problem in the future.
All I had to do was put the switch underneath the scanner to the "unlocked" position and then reboot the unit.
Hey presto it burst back into life.
It's annoying to see that the manual seems to suggest that the red light means the unit is "dead" !
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