20 Most Recent Epson Perfection 3170 Flatbed Scanner - Page 3 Questions & Answers

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Epson Perfection 3170 scanner will not turn on.

having the scanner repaired will cost more than a new one.
9/7/2009 6:23:11 PM • Epson Perfection... • Answered on Sep 07, 2009
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Epson Scanner Perfection 3170 can I down load a

Go here

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=25021&prodoid=35836301
8/31/2009 9:20:38 PM • Epson Perfection... • Answered on Aug 31, 2009
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Can not start my scanner

Have you unlock the scan optic? Its usually located at the bottom of the scanner
4/27/2009 2:00:58 PM • Epson Perfection... • Answered on Apr 27, 2009
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Soft ware problems

Try this from "Tom's Hardware" worked for me!

1) RIGHT-CLICK on the MY COMPUTER icon and click on PROPERTIES.
2) Select the HARDWARE tab, then the DEVICE MANAGER button.
3) Remove the Epson Scanner from under IMAGING DEVICE and/or UNKNOWN and/or
OTHER DEVICES by RIGHT-CLICKING on it and clicking UNINSTALL.
4) Disconnect the USB cable and close all open windows.
5) Click on START, and CONTROL PANELS.
6) Double-click on ADD/REMOVE PROGRAMS. Highlight EPSON SCAN and click on
CHANGE/REMOVE.

7) Go to START, SEARCH, and ALL FILES AND FOLDERS. Select Advanced option
and ensure there is a checkmark next to SEARCH HIDDEN FILES and FOLDERS.
8)Search for files where all or part of the file named is OEM*.* and a word
or phrase in the file contains EPSON. Search location should be set to
C:\WINDOWS\INF or C:\WINNT\INF.
9) Delete all files that are found if this is your only Epson product. If
you have another Epson product, you will want to open each individual file
and determine which files pertain to your scanner, and then delete only
those.
10)Go to START, SEARCH, and ALL FILES AND FOLDERS. Search for files where
all or part of the file named twain.log . Search location should be set to
C:\. Please delete the twain.log file and repeat the process for
twain001.mtx, twunk001.mtx and twunk002.mtx. and epfb5 and escndv

Now we need to remove specific references to the product in the registry:

1. Click on START and then RUN.
2. In the Run window type in REGEDIT.
3. In the upper menu bar click on FILE, then EXPORT.
4. In the window that comes up, SAVE IN should be set to DESKTOP.
5. In the FILE NAME section at the bottom of the window type in REGBACKUP.
6. EXPORT RANGE should have a dot next to ALL.
7. Click on SAVE.
8. Look in the column on the left and Click on the "+" sign next to
HKEY_CURRENT_USER
9. Click on the "+" sign next to SOFTWARE
10. Click on the "+" sign next to Epson
11. Look for a folder name EPSON SCAN or epson twain . Right click on it
and Delete it (if you don't see it, then don't worry about it).
12. If you see a reference to your Epson product model, right click and
delete it.
13. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_CURRENT_USER to
close up this branch.
14. Click on the "+" sign next to HKEY_LOCAL_MACHINE
15. Click on the "+" sign next to SOFTWARE
16. Click on the "+" sign next to Epson
17. Look for a folder name EPSON SCAN or epson twain , Right click on it
and Delete it (if you don't see it, then don't worry about it).
18. If you see a reference to your Epson product model, right click and
delete it.
19. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_LOCAL_MACHINE to
close up this branch.

DOWNLOAD

Please follow the steps below to download and install your scanner in XP:
1. Go to the website http://support.epson.com
2. Under the SCANNERS heading select PERFECTION SERIES and then your
scanner model.
3. Under the Drivers & Downloads section select Windows. Download the most
current version of the Scanner Driver for your Windows operating system to
your DESKTOP.

Reinstall

1) Double Click on the Epson1****.exe file that you downloaded to your
DESKTOP.
2) Click OK, Unzip, and then OK again.
3) The installer will copy the files to the system. Click on FINISH when
prompted.
4) Connect the USB cable to a different usb port on the computer. Windows
will tell you new hardware is found and complete the install.
5) If a message appears indicating THE SCANNER HAS NOT PASSED WINDOWS LOGO
TESTING, click CONTINUE ANYWAY. Then click FINISH.
6) Your scanner is now ready to use
4/14/2009 2:42:40 PM • Epson Perfection... • Answered on Apr 14, 2009
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I keep getting error messages

Thanks but no thanks.  I have not solved it yet, but I thought there was free help.  
4/11/2009 2:11:32 PM • Epson Perfection... • Answered on Apr 11, 2009
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Scanner buzees and moves slowly and scan's all photos as one

I fixed the problem by updating a driver I found in the Epson site. It woeks great once again.
4/1/2009 2:10:42 AM • Epson Perfection... • Answered on Apr 01, 2009
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Scanning 110 Negatives

It should work in the 120 film holder, though I doubt you would get very good results unless at a very high dpi setting. You would need to crop the image using the marquee in preview mode.
9/14/2008 7:04:43 AM • Epson Perfection... • Answered on Sep 14, 2008
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2answers

35mm Color Slides

Here they are for Mac and PC

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you receive a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.
8/22/2008 7:46:40 AM • Epson Perfection... • Answered on Aug 22, 2008
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Driver for Win 1064 bit

12/20/2015 10:02:12 AM • Epson Perfection... • Answered on Dec 20, 2015
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Red and green colors appear on the right-hand edge of scans

Yes I think it is time for new scanner . Hope this helps
12/19/2015 9:24:46 PM • Epson Perfection... • Answered on Dec 19, 2015
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Red flashing power light

I am sure the original poster will have probably replaced the unit by now but I just had a similar problem with my Epson Perfection 2480 Photo scanner so I think it is still worth posting the solution in case other people hit this problem in the future. All I had to do was put the switch underneath the scanner to the "unlocked" position and then reboot the unit. Hey presto it burst back into life. It's annoying to see that the manual seems to suggest that the red light means the unit is "dead" !
1/28/2015 4:03:32 PM • Epson Perfection... • Answered on Jan 28, 2015
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Epson lq-690II printer reflects the paper when printing

Troubleshooting Paper Reversal in Printers: *Confirm that options related to paper handling are set correctly by checking for specific buttons or switches that relate to paper handling or reversing. *Ensure that paper is loaded properly to avoid feeding problems. *Remove any dust, particles, or paper remnants from the rollers, as they can impede paper flow. *If other measures fail, reset the printer to its initial settings to resolve potential software glitches.
4/2/2024 6:40:17 PM • Epson Office... • Answered on Apr 02, 2024
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Old but New in box epson pictureMate photo lab has paper jam error but never had paper in it .what can i do ?

If you take is apart you may find jammed gears or dry lubricant causing a 'paper jam', due to its age and storage.
2/29/2024 9:14:17 AM • Epson Office... • Answered on Feb 29, 2024
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