20 Most Recent Arris Wireless G Broadband Router (wr850g) Questions & Answers

Do you have the Vonage in front... or behind the router?

Behind: http://www.vonage.com/support.php?article=88

In front: http://www.vonage.com/support.php?article=1154

Also may need to log into your Router and setup port forwarding

Need more help.. let us know.


Arris Wireless G... • Answered on Apr 03, 2017

Do you have a DMZ on this router. If you turn on the DMZ and set your ip address for the xbox as your DMZ it may/may not work, but it is worth a shot. What that does is open up anything going to your xbox 360 so there should be no firewall between the router and the xbox.

Arris Wireless G... • Answered on Jan 17, 2017

You would have to consult your Motorola wireless router support

Have you tried this link ?


Arris Wireless G... • Answered on Jan 06, 2017

Please CONTACT US for support Mark Motorola Support

Arris Wireless G... • Answered on Aug 27, 2014

Call your ISP then post back

Arris Wireless G... • Answered on Apr 22, 2013

There is a reset option in the back. Press it till reboots and resets all settings. You may need a pen.Default settings. Web Manual:http://www.motorola.com/mdirect/manuals/WR850G_User_Manual_E.pdf

Arris Wireless G... • Answered on Oct 10, 2012

Google 'wr850g' and read the document in the first result.The document is well written and explains everything.

Arris Wireless G... • Answered on Sep 28, 2012

There is a little pinhole button that resets the router to the factory defaults. On some routers it is on the "back" somewhere near the switch ports, on others it is discretely placed on the bottom in a corner, and on others still it is on the front.

Arris Wireless G... • Answered on Sep 27, 2012

Try unplugging the power cords on both for one minute and plug back in. Let me know if that fixes it or not.

Arris Wireless G... • Answered on Jul 03, 2011

I assume that pressing and holding the reset button did not work for you. Try pressing the reset button, and while holding it, power off the unit, wait 10 seconds and then power on again, holding for another 10 seconds. This can be tricky, but it should work.

Arris Wireless G... • Answered on Jun 16, 2011


You might need to reset your router to the factory settings. First go to http://www.routerpasswords.com/ , select the manufacturer and make a note of the default usernames and passwords.

Then reset your router, by holding the reset button in the back for about 20 seconds.

This will reset it to default settings, and the password on the website above will work

Arris Wireless G... • Answered on Jun 13, 2011

If you have a static IP address, you will need to put that information into the router through the web interface. Find the IP of your router by pressing CTRL+R and type in CMD. Then type 'ipconfig' without the (')s. Press enter then find where it says Gateway:. It should be something like 192.168.x.x Type that into a browser to bring up the web interface, usually there is a password, and that info should be located on the unit itself, if the password doesnt work either contact your ISP or reset the router. Once your in, put the IP address that your ISP gave you int the WAN section. Save settings and you should be good.
Hope that helps!

Arris Wireless G... • Answered on May 04, 2011

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