20 Most Recent Panasonic Lumix DMC-LZ2 Digital Camera - Page 7 Questions & Answers

I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.

So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.

The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.

Hope this helps.


Panasonic Lumix... | Answered on Sep 09, 2010

To print the date
You can set/cancel the printing with the
recorded date by pressing the [DISPLAY]
button after setting the number of prints.
The date print icon [ ] appears.

•When using the software “SD Viewer for
DSC” in the CD-ROM (supplied), you can
print pictures with the date by setting the
position on the print preview screen. For
details, refer to the separate operating
instructions about PC connection.
•When you go to a photo studio for digital
printing, be sure to order the printing of
the date additionally if required.

Panasonic Lumix... | Answered on Sep 07, 2010

I am sorry to say that this is a problem related to the lens mechanism. The lens gears may have kinked/slipped when you fell down and this seems to be the reason why the lens cannot extend retrace. Unfortunately this is one repair that you don't wanna do yourself. The lens assembly has to be completely disassembled just to know the exact cause of the problem and any further damage means a new camera. Panasonic will charge you the cost of a new cam to fix it. So to get an estimate from your local camera tech would be the way to go.

Panasonic Lumix... | Answered on Aug 26, 2010


The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.


Panasonic Lumix... | Answered on Aug 26, 2010

1. With no card in the camera, go into the menu and find "format"...follow the on-screen instructions to erase the internal memory. 2. If your memory card contains pictures you want to save, download them to your computer...use a card reader if necessary. 3. Insert the card into the camera and do the "format" thing again.

Panasonic Lumix... | Answered on Aug 24, 2010

First off how long have you owned the camera if it is less then 12 months old then go through the warranty repair process on panasonic's web page:
If you need any other assistance let me know.
Thank you,

Panasonic Lumix... | Answered on Aug 23, 2010

If lens won't go back, Check batteries and make sure that they have sufficient charge, the batteries may need to be recharged or replaced. follow the instruction to resolve the problem.
--- Remove the battery and wait 30 Seconds & reinsert the battery, if your camera has a backup or date and time battery, remove this battery as well. Removal of the backup battery will cause a full reset of the camera and will clear any settings.

If this will not solve the problem your device need service (repair)

Good Luck & have a nice day
Rating the solution in highly appreciated.

Panasonic Lumix... | Answered on Aug 18, 2010

If you need the cable for downloading pics, you can do the same with a card reader. Readers and replacement cables can be purchased at stores like Walmart, Best Buy, Kmart.

Panasonic Lumix... | Answered on Aug 18, 2010

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Panasonic Lumix... | Answered on Aug 17, 2010

backup your pictures if you have into the camera ,go to settings and change to factory settings and try

Panasonic Lumix... | Answered on Aug 12, 2010

Move the slide switch on the side of the card.

Panasonic Lumix... | Answered on Aug 10, 2010

It means that battery is low, or discharged. Sometimes it's caused by an uncharged battery, bad battery, or dirty or oxidized contacts. Clean the battery and camera contacts with a qtip and alcohol, and charge it up. If it still doesn't work, chances are that the battery is aged and needs replacement.
Good luck and hope this helps.

Panasonic Lumix... | Answered on Aug 03, 2010

Press the MENU button and select the Setup menu (wrench and screwdriver). Select the icon with the person on the left and a plus sign on the right.

You should be able to find the full details in the Troubleshooting section of the manual.

Panasonic Lumix... | Answered on Aug 02, 2010

Press the MENU button and select the Setup menu (wrench and screwdriver). Select the icon with the person on the left and a plus sign on the right.

You should be able to find the details in the Troubleshooting section of the manual.

Panasonic Lumix... | Answered on Aug 02, 2010


OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

Please rate our help++++ to keep the service online

Panasonic Lumix... | Answered on Jul 30, 2010

You can download a manual from the manufacturer's web site at http://www2.panasonic.com/consumer-electronics/support/Cameras-Camcorders/Digital-Cameras/Lumix-Digital-Cameras/model.DMC-LZ2

Panasonic Lumix... | Answered on Jul 18, 2010

hi. go into the menu and find the reset function. reset it. this should restore the bright colors. j.

Panasonic Lumix... | Answered on Jul 11, 2010

I have had the same camera for quite some time and have seen similar issues. I do not take care of the camera all that well and it spends much of the day in my pocket as I find myself quite frequently needing a shot of something. Based on my research and own experience dust on the lens is quite common. If you're fond of the camera but unable to take the camera part yourself local camera shop may be able to clean it for nominal fee. I would not pay more than a bench fee of $20-$40. If you're adventurous the camera can be taken apart with a few simple steps as long as you're careful and familiar with how to remove ribbon cables in tight areas and have a clean workspace.

Panasonic Lumix... | Answered on Jul 10, 2010

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