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Error message remove lense cap
The lens is jammed in, either the unit has had a knock or there is debris (sand/grit) in the unit, been to the beach lately.
Check to see if the lens is sitting level with the front of the camera. Unit will probably need to go in for servicing.
Down load mac
first install the software that came with the camera on CD, to the computer. Only then you can connect the camera and manage the pictures on your camera and put them on your computer.
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