20 Most Recent Sony Cyber-Shot DSC-W1 Digital Camera - Page 7 Questions & Answers


a black fuse resister on the mother board may be blown, just short it with a 500 MA fuse wire

Sony Cameras | Answered on Dec 07, 2019


There is probably a bit of grit or something similar caught in the lens control. Service or repair, I'm afraid.

Sony Cameras | Answered on Nov 04, 2019


Unfortunately there is no central database or system for this sort of thing.

It is possible (but extremely unlikely) that you could contact Sony customer support and tell them your concerns and supply the serial number. If the original owner registered their device it is remotely possible that Sony could contact them and inquire if the device was sold, stolen or reported missing. However not everyone registers their devices and if it was never registered this wouldn't work.

This is an extreme longshot, however, unless you are talking about a professional studio camera worth tens of thousands of dollars. It is highly doubtful that Sony would want to get involved in tracking down the legitimate owner of a standard consumer device.

Another option is to call the police department (probably where the seller is located) and inquire if that device with that serial number has been reported as stolen.

If you are buying a used item and have even the slightest doubt about it being stolen the best advice is do not buy it. Buying a stolen device is an arrestable offense (Receiving Stolen Property) and, although unlikely, you could get in trouble for it if there was an investigation or the seller got arrested subsequently.

A price that is "too good to be true" is a bad sign. Trust your gut and, even though it might be something you really want, avoid it if it seems questionable.

Sony Cameras | Answered on Jul 14, 2019


The camera has been damaged in some fashion, and needs the tender attentions of a repair specialist.

Sony Cameras | Answered on Jun 08, 2019


Is there a memory card installed? If there is try a different card it may have hung up on reading the contents of the card.

Sony Cameras | Answered on May 19, 2019


Did you acknowledge which language your camera is to use?, Usually you need to OK the choice for all the settings options.

Sony Cameras | Answered on May 19, 2019


If the camera has sensor cleaning ability it should have a built in facility to do this. Otherwise do not attempt it yourself, check the camera manual or the manufacturers website for more information.

Taking photos in low light is always in risk of getting what could be described as grey spots. The technical term is Artefacts. This is where the sensor has insufficient light to generate a clear image from the available light and the camera software guesses what colours should be there, often they are grey or black.

Sony Cameras | Answered on May 19, 2019


You need two things. A USB lead to connect to your camera and software installed on your computer to recognise your camera is connected to it via the USB lead. The software and USB lead should have come with the camera. The software will be on a CD or DVD. If it did not then you need to download the software from the Sony website and then install it on your computer. Depending on your computer, ensure you download the correct type. It will either be for a MAC IOS or Windows PC.

Sony Cameras | Answered on May 19, 2019

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