20 Most Recent Sony Cyber-Shot DSC-W1 Digital Camera - Page 4 Questions & Answers

Yes you can. All digital cameras have a cd whether it came with it or not.

Sony Cyber-Shot... | Answered on Jan 19, 2009

You can have original cable from Sony Accessories Store and part numberof cable is as follows... ( please type below part number or DSC-W1 in search box to see result.)

Sony Cyber-Shot... | Answered on Jan 02, 2009

it seems that by dropping the camera you have damaged the lense assambly which is having plastic barrels. you have no other choice then to get it fixed by a camera repairer

Sony Cyber-Shot... | Answered on Dec 11, 2008

You need a new lense barrel. The lense is the only moving part on the camera. The lense has little plastic gears inside that can strip. I fix cameras like this in my e-bay store. camera shy anna. Remember to never turn on the camera when the lense is blocked and always have your camera on your wrist when carrying it, your camera will last a long time

Sony Cyber-Shot... | Answered on Nov 25, 2008

Take the batteries out and leave overnight - put a fresh or fully charged set in See what jappens If still no go Get on to Sony Tech Support. If still under warranty -send it back

Sony Cyber-Shot... | Answered on Oct 27, 2008


The problem is most likely that your lens is stuck and causing the power to shut down because it cannot move.

A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Sony if it is out or warranty (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Darntoothysam com

Sony Cyber-Shot... | Answered on Oct 17, 2008

Sorry but this camera is not compatible with Vista.

Sony Europe Customer Support Portal


Sony Cyber-Shot... | Answered on Oct 01, 2008

All cameras are different
Do you not have the handbook or software disk with a PDF version on.?
Sony customer support for help then if not

Sony Cyber-Shot... | Answered on Sep 16, 2008

I am having the same problem with mine. Sorry to say I haven't found a solution yet, but am seraching!

Sony Cyber-Shot... | Answered on Aug 30, 2008

As a first call I would try visiting the smaller specialist camera shops that do repairs.
The manufacturers are starting to hide behind blanket 1 year warranties that only cover manufacturing defects. Basically if it works when you first use it - they won't help on anything else as it comes under "improper use" or "physical damage"
They are producing them cheaper than they can repair them, so, if you do return a genuine claim within a year - they send you a new one, and bin the old one.
They also charge high prices for repairs.

My personal advice is to watch Ebay for an identical model sold for spares. Just do a search,save it and they will email any matches to you.
Then just swap defective parts.
This is the cheapest option.

Sony Cyber-Shot... | Answered on Jul 25, 2008

So many video/picture programs will work with this camera. I use it with both Vista and XP OS. I never loaded software on Vista PC. I just use the "Start/Computer/Disk F (on my PC)" I just hook up the USB cable to camera and PC and then click on Disk F. You should then see the picture files and you can click and drag these files to a photo folder that you designate.

Sony Cyber-Shot... | Answered on Jul 02, 2008

I've seen a lot of DSC-W1 cameras where the power switch/shutter button assembly goes bad. This is most likely the case.

Sony Cyber-Shot... | Answered on May 27, 2008

I found an online manual for your camera. Page 84 talks about the USB Mode Normal with the 4 dots underneath. It also show a troubleshooting area for this and it is on page 96. Hopefully this will get your camera working right again. Here is the link to the pdf manual. http://www.docs.sony.com/release/DSCW1.pdf

Sony Cyber-Shot... | Answered on May 21, 2008

My DSC-W1 camera's both tabs broken. I was looking for a solution when I saw this thread.
I decided to try to fix myself. Here is what I did

Tools needed:
> small nail file
> supper glue
> small piece of Alum Approx 1mm thick
> Sissor

Step1: File the tab base down about 1mm when you start to see the 'L' shape.
Step 2: Use sissor to cut the Alum sheet into Approx 3mm x 3mm square. Make sure it is flat. Position it on the base to try out the fit
Step 3: Apply supper glue to the tab base, glue on the square.
Step 4: Repeat on the second broken tab
You are done!

Sony Cyber-Shot... | Answered on Mar 08, 2008

I suggest you send it back to repair shop to clean ccd area. there are fine dusts in ccd screen area that camera need to be disassemble and removed and cleaned. I do not think the LCD is the problem. Some point and shoot models dust flowing through more than some others and if I am not mistaken, it seems this model has dust problem.

Sony Cyber-Shot... | Answered on Jan 31, 2008

The problem is the internal focus lens is either stuck, or knocked out of alignment. The lens will need to be serviced, or replaced with a new (not cost effective), or good used lens assembly.

Sony Cyber-Shot... | Answered on Jan 29, 2008

Probably you are using the M mode or manual mode for taking the pictures. this shouldn't happen in Auto mode. The exposure time is set to maximum and the camera behaves as it shoot during the completely dark environment - trying to stay "open" to absorb as much light as it needed for the picture. If you are trying it during the night you will be more satisfied with the result - 30 seconds of "capturing" on the screen, a tripod and you are goimg to have exellent night shot. I had the same problem, just because I haven'got read the manual for the camera first. My advise is to check in the manual what is written for the "M" mode. Hope that I help.

Sony Cyber-Shot... | Answered on Jan 27, 2008

This sounds like what started happening with my camera a few weeks ago. I found that turning the LCD screen off during picture-taking allows me to take pictures. I then have to go into review mode to look at the pictures I took using the LCD screen. Definitely not a great fix. I'm trying to locate a firmware upgrade that may solve it.

Sony Cyber-Shot... | Answered on Jan 25, 2008

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