20 Most Recent Sony Cyber-Shot DSC-W7 Digital Camera Questions & Answers


I had a similar problem with my EOS 5, was trying to change between modes and it made a lovely "snapping pencil" noise and then behaved as you describe. I managed to get it done under warranty after a lot of moaning and ****(it was 54 weeks old). After chatting to some camera shop owners it seemed to be the most common problem with the EOS 5 (doesn't happen often, just most common type of error). I could understand it if I was going from the program modes to the creative modes where you have to pass through the "lock" position, but I am sure that I wasn't. Anyway, upshot was that it got fixed, works fine now, but when changing modes I always depress the "lock" button, even if its not passing through the "lock" position. Sorry, but the quick fix is pay the $75 which doesnt seem unreasonable, or switch to a camera that doesnt use that type of switching method, EOS3, EOS1, EOS D3 :-). Hope this helps to answer your question

Sony Cyber-Shot... | Answered on Jun 25, 2016


Take no more pics until you've recovered your photos, take the card out of the camera. This is to reduce the chance of you overwriting some of your "lost" photos. There are many good freeware photo recovery software options that may help you recover your photos. This article reviews and outlines several of the better ones:

Sony Cyber-Shot... | Answered on Oct 30, 2013


My sister had the same problem and I was trying to figure out what it was so I googled it and someone suggested to take the camera and hit it (not very hard) with the lens side down on a table.....This may sound completely crazy but I tried it and it made a weird sound so I turned it off then on again and it worked!! Hope it works!

Sony Cyber-Shot... | Answered on Nov 22, 2012


go to the menu button on the back and scroll down to the section that says format card.. hit enter then confirm..

Sony Cyber-Shot... | Answered on Nov 14, 2012


You have two ways to handle that.
First: (Just saying- if there is a water ''damage'' YOU CAN'T SEE IT.) So if you think you are professional in theese stuff you can take a screwdriver, open the camera and clean its parts.

Second: Take that to a real professional to fix it. (The minus is that you have to pay) And here we go:)

Sony Cyber-Shot... | Answered on Jun 12, 2012


i have same problem but when i try it and find out some reliable sources
funchowk

onlinesolutionproviders

Sony Cyber-Shot... | Answered on May 28, 2012


I am sorry to tell you but usually one cannot obtain what you want as they are proprietary parts and are ONLY sold to licensed repairers, and NOT to third parties, as such, the only place to obtain one is through a repairer.

Sony Cyber-Shot... | Answered on Oct 11, 2011


Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Sony Cyber-Shot... | Answered on Jun 08, 2011


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Sony Cyber-Shot... | Answered on Feb 15, 2011


The A/D board in your camera is dead, cause when one of the screws holding the board in place falls out and short-circuits the board. Take it to Sony for repair if you've got a warranty. Otherwise, if you don't have a valid warranty anymore, I would just maybe get a new camera if this one's not so expensive because the repair is likely to cost you at least $90 even for small repairs.

Sony Cyber-Shot... | Answered on Jan 19, 2011


Hi,

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

Thanks for using FixYa.

Sony Cyber-Shot... | Answered on Jan 17, 2011


Press cursor-down on the multiselector (marked with a one-handed clock) to cycle through the different self-timer modes. Start the self-timer by pressing the shutter release button.

Sony Cyber-Shot... | Answered on Dec 17, 2010


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Sony Cyber-Shot... | Answered on Oct 21, 2010


So I had the same problem with my camera. The issue is related to the cracked camera door. The crack protrudes through the large C & E on the bottom of the camera door. When you close the door the negative battery doesn't fully contact the copper node that located on the battery door. The solution I reccomend is to buy a new camera door. If you need a quick fix I would take a small needle & pry up the copper node on the negative side of the battery door. This will allow more contact with the negative side of the battery when the door closes.

Sony Cyber-Shot... | Answered on Aug 13, 2010


In DSCW7 Camera, you can use NH-AA-DA (Ni-MH) batteries (this is the supplied one) or Alkaline batteries.
With the LCD screen on, you can capture upto 190 minutes when using the supplied Nickel metal hydride batteries.
When using the Alkaline batteries, the life is only for 35 minutes.
This is a normal operation of the Camera.

The actual battery life will vary depending on how the camera is operated and what functions and types of batteries are used; using zoom and flash frequently will shorten the battery charge.

The average recording time of the battery as listed on the packaging will vary due to several different factors, including ambient temperature and the power consumption of the camera. The battery package states the power consumption specification needed to achieve the average recording time. If the camera power consumption is more than the specification on the battery packaging, the average continuous recording time will be lowered.

Also, batteries discharge faster when used in cold weather conditions. In cold environments, it is recommended that batteries be kept in a warm place before using. Sometimes batteries may recover some power if they are warmed up after being in the cold.

When using alkaline batteries, do not mix new batteries with used batteries. Doing so may reduce the battery life.

Sony Cyber-Shot... | Answered on Jul 26, 2010


Hi,

The hand icon (see the attached image) is a Vibration Warning indicator.

e022b7b.png
Vibration will prevent you from shooting clear images. To turn off this indicator, kindly hold the camera steadily while shooting the images.

Thanks for using FixYa

Sony Cyber-Shot... | Answered on Jul 02, 2010


When it comes to this matter,If it isn't the snoy battery problem,then it must be the problem of sony camera charger.
For the NP-BG1 problem,you can refer to this website for help information.
Sony NP-BG1 , Sony NP-FG1 ,np-bg1 digital camera battery charger

Sony Cyber-Shot... | Answered on May 12, 2010

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