20 Most Recent 2wire (1000-400108-001) Router - Page 9 Questions & Answers

Yes you can use this Router with the cable connection that you have, for the software of this Router you will need to contact the 2wire support and can download it from there website.

2wire... | Answered on Mar 29, 2010

Check if the Firmware of the router is updated or not, if not then update the firmware first and then run the Router diagonostic tool to check the bandwidt allocation.

2wire... | Answered on Mar 17, 2010

That is correct. The 2wire (1000-400108-001) Wireless Router
HomePortal 1800HW residential gateway is a high performance ADSL modem and a router. It is NOT a cable modem.
Your router has a connection for a telephone cable (DSL), but since you have cable, this can't work for you.

What you need is either a cable modem (like this) AND a router (like these) or a combined device (like this).

My advice: Do not buy a combined device - get them separately. You can find them used or new on craigslist - don't rent them from your provider. I have a Motorola Surfboard SB5100 Cable Modem (around 30$) and a Linksys WRT54G router (around 25$) and they work like a charm since 5 years.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

2wire... | Answered on Mar 17, 2010

This is not required.

Download the latest magicjack software

2wire... | Answered on Mar 14, 2010

You will need to check the wireless settings of the router.
Is there any computer online using the router.
check the IP address on that computer.
If yes then you can open the router set up page on that computer.
router set up page is the page where you can check all the router settings.
Click Here for more information about the routers and network

2wire... | Answered on Mar 13, 2010

try to change the wireless channel on the router and check if that works.
If you face the same problem again then try to upgrade the firmware of the router.
Once you upgrade the firmware of the router, you will need to reset the router. and once you reset the router , you will loose all the settings of the router and it will come back to the factory default settings.
you will need to reconfigure the router.

Click Here
for step by step instructions

2wire... | Answered on Mar 10, 2010

Hi Jeff,

Thanks for using fixya

The red light on power means that the diagnostic for the modem is on, and when this is on this means that the memory or another component of your modem is at fault. Usually this can be resolved through a firmware upgrade to be applied by 2wire, but note that 50% of the time, when the diagnostic light is on, the device is dead.

To have this issue resolved, you may refer to your ISP or 2wire, if it cannot be revived, the least they can do is provide a recommendation.




2wire... | Answered on Mar 06, 2010

in the back of the router is a very small hole ,push a pen tip in or a paper clip and this will reset the router security ,then using the built in windows help programme to set a a wireless connection you can then re programme without knowing the existing codes.simple or so it sounds but its not that difficult or even a aged motor mechanic like myself wouldnt be able to do it

2wire... | Answered on Mar 04, 2010

First RESET your modem to factory defaults.
Press RESET button it is in back side of modem router press it for 10 seconds so all settings goes to factory defaults .
Then configure it again .
You need to configure your router.
For that Connect your router to computer with ethernet cable then you can access it with following default link.
If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it.
Then it ask for user name and password.
Type user as "admin" and password as "admin" or "password" or blank.
Then you can see configuration page of router.
Click on WAN settings and set those settings as your internet service provider settings.
Enable DHCP if you want to get ip from router.
Clickon wireless settings enable wireless then enable WEP Security then add WEP code .It isyour password to connect wi fi.Then save settings and restart router.
Then you can connect your wi fi network with that code.

Then connect all connection to modem again then check.
Let me know if you need further assistance.
Thanks for using FixYa.

2wire... | Answered on Feb 23, 2010

326 feet is a max run for cat5/cat5e cable. You would need a repeater for runs longer than that. Wireless will not work properly either without a singal repeater. You could look for outdoor repeaters and run a drop line to the 2 building but this will be costly

2wire... | Answered on Feb 14, 2010

Are you trying to set up the router.
You can do it manually without the CD.
Make sure that your computer is able to go online through the modem.
If your computer is able to go online through the modem
Then you need to connect the computer to the router ad the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.
Click Here for step by step by instructions

2wire... | Answered on Feb 07, 2010

Is there any computer online using the router.
check the IP address on that computer.
If yes then you can open the router set up page on that computer.
router set up page is the page where you can check all the router settings.
Click Here for more information about the routers and network

2wire... | Answered on Feb 06, 2010

This is an Issue due to SNR(Signal to Noise) ratio
Contact your telephone company to get rid of it

2wire... | Answered on Feb 06, 2010

Did this system come from the vendor with Win7 installed? If not, then you may need Win7 drivers... good luck with that...

If the interface is an "add-on/in" then... you may need Win7 "drivers"... good luck with that...

If all else fails... try calling your ISP... seriously...

2wire... | Answered on Feb 02, 2010

I dont understand "2 wire router" ... do you mean you have two cat 5 cables plugged into your router? You only have a 2 port router?

The name of your computer is of no consequence in this regard. Pleae check the cable before yo go much further.

XP is normally very good at connecting ...

I recommend Network Magic to solve all kinds of network issues, including connectivity, security and sharing. Get free eval copy by searching Network Magic.

2wire... | Answered on Feb 02, 2010

I fixed it by ordering an Apple Express router.

2wire... | Answered on Feb 02, 2010

Hi lcardent,

Since you have tried to find the ip address even using ip scanner without success, I guess there could be two possibilities.

1. The default ip address of most 2 wire routers is So, the default ip address of 2 wire gaming adapter must be 192.168.1.x, where x could be any number, which we need to figure out. (Tip: You could assign a static ip to your computer, say Hardwire your computer to gaming adapter. Reset the gaming adapter for about 30 secs. Then try to use ip scanner and check the ip address for the gaming adapter. This may help, if your gaming adapter is locked out due to firmware issues.

2. The second possibility I could think of is that the 2 wire gaming adapter might have been designed as a dhcp client only. If this is the case, you could hardwire your gaming adapter to your router. Then find the ip address of your gaming adapter from the dhcp client table (from the router's web interface).

Please feel free to provide your feedback, and I would be glad to offer further assistance.

Also, please rate the solution, if it helps.

Thank you.

2wire... | Answered on Jan 24, 2010

Behind the 2Wire you will find ports like LAN or Ethernet
Connect RJ45 cable between your 2Wire and the back panel of the computer tower (ethernet port)

2wire... | Answered on Jan 13, 2010

ich kann keine internet verbindung herstellen.

2wire... | Answered on Dec 31, 2009

Turned on the TV, but not the Uverse box and still lost the internet. Determined that it was the Panasonic Home Theater wireless speakers which operate at 2.4 GHz causing the interference. Next step is contacting Panasonic to see if they have a solution for that issue.

2wire... | Answered on Dec 19, 2009

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