20 Most Recent 2wire (1000-400108-001) Router - Page 3 Questions & Answers

Hi post0218,

Have you already tried to uninstall and reinstall the driver for your wireless computer? This is the easiest way to resolve the issue. Here's how:

1. Hit on the START button then go to CONTROL PANEL.

2. Look for DEVICE MANAGER, click on it.

3. Inside device manager you have the drivers just expand the NETWORK ADAPTERS.

4. After that right click on the driver for your wireless LAN and select UNINSTALL.

5. Wait until completely uninstalled and REBOOT your PC.

After uninstalling then reinstall the driver.

Hope this helps.

Thank you for using FixYa.

2wire... | Answered on Jun 23, 2011

you must have all your phones plugged into an adsl filter (not the router) otherwise the internet drops when you use the phone and the internet will make loud noises down the phone.

2wire... | Answered on May 20, 2011

It is located on the bottom of the device, below the barcode.

2wire... | Answered on May 04, 2011

More likely your telephone junction box outside your house has a bad wire connection - I've experienced the same problem before for my DSL. In addition, sometimes my phone line would go out as well - no dial tone. Listen to your phone and check if you have a dial tone when the Internet connection drops out - they may be associated.

2wire... | Answered on Apr 28, 2011

If you connect an RJ45 network cable from the router to a near by pc/laptop, open a web browser and type into the address bar, you may be asked for a username/password if the router responds which is normally printed on a small label and stuck to the side of the router. Once you've got access it's just a question of entering the details provided to you by your ISP (Internet Service Provider). Manuals for the 1701hg can be found at this link and can be downloaded in pdf format.

2wire... | Answered on Apr 12, 2011

You can increase the range of your router but you need to purchase another wireless switch. What you have to do is buy a wireless switch and grab a computer network cord and plug it into your 2wire modem. I would advise just turning your the 2wire's wireless off. If the new router isn't strong enough you can buy directional antenna's or larger antenna's which should help with the range issue.

Unfortunately you can't purchase an antenna that you can directly attach to the 2wire.

Make sure that the switch you buy has external antennas that you can change out. If not and the range isn't strong enough then it could cause more headaches down the road.

2wire... | Answered on Apr 07, 2011

Hi groveland1,

I see that you are having issue with your Internet Connection, Limited or no connectivity is a possible issue with your network key / security key on the router and your laptop.

1. Try and check the network key in your router.

2. Check your network settings in the Laptop and see if the security settings in your Laptop is the same as the security/network key in your Router.

3. If possible recreate your wireless connection in windows for a fresh connection from your Laptop to your Router.

4. Change your Network Key in the Router and in your Laptop see if it will connect in-case you may have forgotten you old Network Key.

Hope this helps.

2wire... | Answered on Apr 04, 2011

The sad answer is that you really can't forward a port on 2wire equipment. Since the hardware is provided by the ISP they only give you basic settings (security keys, firewall etc). There are advance features you can hack into (http://www.mydigitallife.info/2007/04/29/advanced-configuration-page-for-2wire-homeportal-residential-router-gateways-singtel-mio/) but I wouldn't recommend it. If you do the advanced settings and mess anything up they may charge you for the router or cancel your service. The easiest solution is to get a personal router that supports port forwarding and just connect it to the 2wire router you already have or just replace it with the ISP (if it's a wireless router) for a normal box.

2wire... | Answered on Apr 04, 2011

I have one of these with the same problem. I think your device is toast.

2wire... | Answered on Apr 02, 2011

The router's password is a Passphrase or the WEP or WPA orWPA2 encryption key. The Passphrase generates the WEP or WPA or WPA2 encryptionkey and this is in the router's wireless settings. To connect to your wireless router, it needs the router'swireless settings configured ie SSID, WPA or WPA2 encryption key and also thewireless cards in all the laptops and or computers needs to be configured withthese router's wireless settings. Then the laptops and desktop computers cancommunicate with your wireless router.

2wire... | Answered on Mar 20, 2011

WEP is the security key set up to keep unwanted people off of your network. WEP is easily cracked so it is strongly advised to change over to WPA or WPA2 for much stronger security. When you connect a device to your router over wireless it will ask you for a key. If you have the router set up to use WEP security, you will provide the WEP key.


2wire... | Answered on Mar 01, 2011

You can reset the router to its factory settings.

At the back of the router, look for a small hole near where the adapter plugs into your router. Inside this small hole should be a button that you will probably not be able to push with your finger.
Insert a pen into that hole and press the button inside it for 30 seconds. This will reset the router to factory settings, which will result in erasing the network settings you did first.

Check the product manual if you cannot find the button.

2wire... | Answered on Feb 28, 2011

http://download.cnet.com/WirelessKeyView/3000-2092_4-10614187.html Download and run, and enjoy your internet! Just make sure you're in range of the router in question. Leave feedback!

2wire... | Answered on Feb 04, 2011

try to reset the 2wire by holding the reset button in with a pin for a good 20 seconds, wait for all the lites to return, then try a large download again...if problem is not solved, try http://www.2wire.com/?p=72

if no luck there....replaced the router.

2wire... | Answered on Feb 03, 2011

1.Gals likes it
2.Police Use it
3. Parents hate it.

answer is cavilrose

2wire... | Answered on Jan 24, 2011

Once you have all the wireless settings of the router, you are ready to connect the play station or the x-box to the wireless network.


On the x-box you will need to connect to the wireless network now.
Open the main Interface of the X-Box.

1. In the Xbox Dashboard, go to My Xbox and open System Settings.

2. Select Network Settings, Configure Network.

3. On the Basic Settings tab, select your wireless settings.

4. Select the name (SSID) of your wireless network. If your router isn't broadcasting your network's name, select Specify Unlisted Network and enter the name.

5. If your network has wireless security, enter your WEP or WPA key.

6. Try to connect to Xbox LIVE again.

Trouble connecting to the internet on X-box ,Play station or WII ?

You can try to reduce the MTU settings on the router. if the MTU on the router is set to 1500 then change the MTU to 1365. Also you will need to open the ports on the router.

For X-box port numbers are - 53, 80-88, 3074 .

2wire... | Answered on Jan 21, 2011

In order to get your router back to the original settings, you must push in the reset button (usually on the back of the router) for somewhere between 10 and 30 seconds depending on the router. You may need a pin or something small to push in the button, because it can be recessed. Once you have reset the router, the username and password will be changed to the defaults, admin and password, respectively. One thing you must remember is that resetting the router will change all of the router settings back to the factory settings. This means you will lose all of the changes you made since you got the router. Make sure to write down any things you've changed, so you can change them back after the reset. Also, I recommend updating to the latest firmware after the reset.
If you need more help post back! Thumbs and testimonial are welcome!

2wire... | Answered on Jan 19, 2011

In the back of the router there is a small hole that you can press with a paper clip for 5 seconds.
This will reset it to the factory settings.

Don't forget to rate this answer if it helps

2wire... | Answered on Jan 18, 2011

There is a great article at Working with Windows Wireless Networks
If you need more help post back! Thumbs and testimonial are welcome!

2wire... | Answered on Jan 18, 2011

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