20 Most Recent Nortel Norstar Meridian Phone System With Voicemail And 7 Phones M7310 M7324 - Page 5 Questions & Answers


In system programming, you can select whether the display is the name, number, or line.

F**CONFIG
Terminals&Sets
enter extension #
skip Line Access, Capabilities, Name, User Preferences
Telco Features
skip Feature Assign
at 1StDisplay use CHANGE softkey to toggle to NAME.

Nortel Lands... | Answered on Feb 02, 2015


Try Feature 65, then RLS

Nortel Lands... | Answered on Feb 02, 2015


Check that the handset is plugged in correctly (some phones have a jack for a headset as well as handset.
Try another handset.
Try another handset cord (cords are a failure point).
Make sure the cradle switch is not stuck down.

Nortel Lands... | Answered on Feb 02, 2015


You need to enter the "Make Set Busy Deactivate Flexible Feature Code" - the "Flexible" part meaning the system administrator can change it, so you'll have to ask. The default appears to be #62.

Nortel Lands... | Answered on Feb 02, 2015


Not to be too obvious, but did you mean Feature*98?
Even then, it should be F*981, or another in that group:

Voicemail Feature Codes Norstar Meridian and Nortel BCM Help Guides

Nortel Lands... | Answered on Feb 02, 2015


Have you resolved this yet? If your CO connection is analog, it's done by your telco. If you have a PRI (T1), then it's in your system's configuration.

Nortel Lands... | Answered on Feb 02, 2015


Basically, you want to disable Forward No Answer to voicemail:

Feature ** CONFIG
Terminals&Sets
enter ext #
advance past Line Access to Capabilities
go to Fwd No Answer
CHANGE softkey to None
go to Fwd On Busy
CHANGE softkey to None

Nortel Lands... | Answered on Feb 02, 2015


The phone doesn't have any message capability - it is the central system (KSU) behind it, which can be one of several types. Generally, F981 will get you into the voicemail system, 0000 is the default password, else you will need to know the existing password for that extension, then follow the prompts (8=admin).

Nortel Lands... | Answered on Feb 02, 2015


That feature code is documented as
Feature 985 Norstar Voice Mail Directory Number which should give you the number, not reset anything. You can hang up (RLS) then dial it.
Initializing a mailbox (if that's what you're trying to do) is F981, option 8 (admin).

Nortel Lands... | Answered on Feb 02, 2015


See page 16 of the document below, however whether that works depends on how the centrex system is programmed.
http://www.bu.edu/tech/files/2009/09/M5216userguide.pdf

Nortel Lands... | Answered on Feb 02, 2015


First, you've posted this is Nortel Phones, while your model is an NEC - you might have more luck posting in the NEC section.

When you do, it would help if you add more detail on which button (sp?) stays lit. If it's Call Forward, a second push should turn it off. If it's Message Waiting, you probably have to access voicemail.

Nortel Lands... | Answered on Feb 02, 2015


Feature **CONFIG,
Teeminals&Sets,
enter set #,
Telco Features,
1stDisplay,
use Change softkey to cycle between Number, Line, Name
Rls to exit programming.

You need a CI line card in the KSU.

Nortel Lands... | Answered on Feb 01, 2015


It can't find it's base station. If the base is in fact connected, you need to power-cycle it ( unplug then re-plug ) and use the wireless handset menu to "send SS code" within the first 30 (or so ) seconds after power-up. Best way is to get to the "send code" menu entry on the handset first, then unplug/replug the base power and press the "send" softkey right after.

Nortel Lands... | Answered on Dec 01, 2014


Yes you can. Unplug the base station and plug the wired set in its place.

Nortel Lands... | Answered on Dec 01, 2014

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