you can phone Out n About 01234 344230 email: [email protected] they are the importers for phil n ted or try www.buggypitstop.co.uk they service and repair Phil n Ted

Phil & Teds... | Answered on Apr 27, 2010

1 Answer

Wheel keeps falling off my pram.

contact www.buggypitstop.co.uk they sell spare parts

Phil & Teds... | Answered on Apr 15, 2010

1 Answer

Wheel keeps falling off my pram.

contact www.buggypitstop.co.uk they should be able help you

Phil & Teds... | Answered on Apr 15, 2010

3 Answers

Stuck in folded position Phil and teds classic stroller

We have a new Phil & Teds Classic -- same problem. Solution #2 worked for us. Pushing down on the black bars while pressing the grey button was the solution. Not sure why this is necessary to make the silver button line up with the grey button, but it is. Engaging the brake did not seem to make any difference.

Phil & Teds... | Answered on Apr 01, 2010

2 Answers

Cannot fill phil &Ted's Sport Tires

Why? it should work unless the valve on the tyre is faulty than you need an inner tube for it. You can order inner tubes from www.buggypitstop.co.uk

Phil & Teds... | Answered on Mar 03, 2010

1 Answer

How do you change the seat position in the twin

Hi,

At the back of the main seat unit (which will be totally flat at this point) there is a clip at the top and at the bottom, clip these together and the seat will be upright.

I hope this helps.

Phil & Teds... | Answered on Sep 20, 2009

1 Answer

Difficulty unfolding phil and ted stroller

Hi,

I find that the best way to do this is the following;
Make sure that nobody is standing behind the pram (expecially small people!)
Make sure that the seat unit is raised.
Stand to one side of the pram, bend down and with both small black plastic buttons, push inwards (so that they are going toward eachother)
The back of the pram should fall to the floor.
Where the childs back of the knees are, lift up the fabric a little and grab the black metal bar, then lift this up and the pram should collapse nicely. You should have a ******** the handle bar with a popper on to secure this shut.

I hope this helps.

Phil & Teds... | Answered on Sep 14, 2009

1 Answer

Reg. bouble stroller

The long handle is for adverse weather conditions or if you are taking it up a mountian. You can link your wrist into it and thus if the pram went to blow or fall away you have a complete grip that you cannot let go of. If you want to remove it just take out the screws at the sides of the main handle bar and slide it off, and return the main rubber handle.

The Seat just clips together with the two at the back. But the bit at the back that stops the baby falling out must be inverted to have it up properly. Hope this helps.

Phil & Teds... | Answered on Sep 07, 2008

1 Answer

Lost silver wheel hub from back wheel (wheel can come on and off for stoage), now wheel falls off when in transit.

I have a problem with my buggy how do I get it resolved?

Your first step is to contact your original place of purchase. The retailer has a great knowledge of our products and will be able to arrange a repair/replacement part where necessary.

If the product fails in the first year of ownership due to a manufacturing fault we will repair it free of charge. If it is not practical to repair it we will replace it.
If the product fails due to wear and tear, accident or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge. Please note as outlined in your instruction booklet the customer is responsible for freight charges if the product is required to be sent to our repair agent.

UNITED STATES OF AMERICA
Distributor
Regal + Lager
1100 Cobb Place Blvd
Kennesaw GA 30144
USA
Tel: 770-955-5060
Fax: 770-955-1997
Website: www.regallager.com

Phil & Teds... | Answered on May 05, 2008

1 Answer