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Questions & Answers
My Rio says upgrader when I turn it on
UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA
Rio Won't Turn On
I also opened mine up and blew out some dust ...gave it a few good wacks and then it magically worked again :) try it, as once said, it doesn't work now, so what do you have to lose, right?
Need softvare for rio forge 256mb digital media player
MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
Rio 258 cannot connect to computer
1. go to http://www.digitalnetworksna.com/support/r....asp?prodID=213 and download update 1.33
2. install update in C:\RioForge\Flash133
3. run RioForgeFlash_133.exe from C:\RioForge\Flash133
4. press Rio Forge menu button and turn the unit on. "upgrader" will appear on screen.
5. plug USB cable to RioForge.
6. click "next" on Rio Upgrade Wizard. Wizard will detect your player. Select and click "next". Upgrade will take place.
7. Unplug Rio Forge from USB and turn it on.
Rio forge 256 MB mp3 player
This happened to my player also. To fix it, you have to go to the rio website and download the most recent firmware for whatever model mp3 player you have. I went to: http://www.digitalnetworksna.com/support/rio/product.asp?model=265&SKU=90260558) Next install.
Plug in your player to your USB to your computer - BUT (and here's the important part) you need to hold down the menu key while plugging it in. Keep holding until it powers up AND the word "UPGRADER" shows on the screen.
Now, run the firmware upgrade program and follow the directions and it will see your player and upgrade the firmware (yes, even if it's the same firmware version.) You'll have to run the .exe file to get the upgrades onto your player. Unplug the player and it should be like new!
Memory card not working
See if there's something blocking the metal of the memory card and use something like a flat screw driver to scratch it. If doesn't work, then it simply implies that the memory card may have spoilt
Won't turn on. Tried
Could you post the brand and model and also, what happened when the problem came up or what happened before the problem started?
I turn it on and it says
This means you are currently in the "upgrader mode". Please turn the unit OFF and then back ON. You can download the latest firmware version of your player. Please be advised that downloading firmware update may delete contents in the memory of your player. You can also Flash the memory by removing the batteries, wait for a few seconds, and put it back in.
If this doesn't work, and if the player is detected by the computer, try to reformat the player (this will erase all the information from the player).
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