20 Most Recent Lexmark Optra T620 Laser Printer Questions & Answers


OK, a couple of things... Some earlier Lexmark units had code on both a RIP board (raster image
processor) and an engine board. In this case, the code would have to be reloaded into both
boards. Fortunately, this can be done even if the printer will not boot to a ready state. However, if
this has already been done sucessfuly, the problem may well not be the printer but rather something
in the data stream. To confirm this, remove any and all data cables and reboot the printer. If it comes ready and you can print all the internal pages including the network config pages, then it is likely the
problem is the data stream. One must be careful when the printer is controlled by a print server
because the end user may not have control over the print que. If a corrupt or printer incomprehensible
job is stuck in the que, the printer will go to a 900 condition as soon as the network interface
initializes. This will continue until the print que is cleared.

Hope this helps...

Sean.

Lexmark Optra... | Answered on Aug 26, 2019


Before you download firmware, the 900 error usually indicates a software or communications problem. Please try to do the following.

Disconnect every cable, except for the power cord and turn off the printer for 30 seconds or more to clear its memory

  • Clear all jobs in print queue then turn on the printer and see if the error returns
  • If the error does not return, try to print a test page from the Test Menu
  • If the test page prints correctly, the printer's hardware is most likely working correctly. The source of the problem is probably outside the base printer.
  • If the

Lexmark Optra... | Answered on Jul 26, 2011


The 900 error usually indicates a software or communications problem. Please try to do the following.


  • Disconnect every cable, except for the power cord and turn off the printer.
  • Turn on the printer and see if the error returns
  • If the error does not return, try to print a test page from the Test Menu
  • If the test page prints correctly, the printer's hardware is most likely working correctly. The source of the problem is probably outside the base printer.
  • If the

Lexmark Optra... | Answered on Jul 26, 2011


Turns out that the paper tray was damaged - the tray was unable to determine the correct paper size, despite fooling with the green paper stop. I had to compare it with a known-good tray to see the problem.

Lexmark Optra... | Answered on Apr 29, 2009


follow this link, select operating system, download, and install:

http://downloads.lexmark.com/perl/downloads/downloads.cgi



*please rate me:)

Lexmark Optra... | Answered on Mar 17, 2009


Error: 929 Toner Sensor

A 929 Service Toner Sensor error indicates a problem with the toner sensor, the front harness cable, or the developer drive. It could also mean that the toner cartridge is defective. 
The most likely cause of this error is the toner cartridge itself. This is especially true if it is a new cartridge and the error started after you installed it. 
Take the cartridge out of the printer and locate the encoder wheel on the right-hand side of the cartridge. The encoder wheel can be found on the right side of the cartridge (usually over a bar code sticker). It is a thin, black, plastic wheel with small rectangular notches cut into it. This wheel will sometimes get stuck, but you can free it by turning it by hand.  
Try moving the wheel forwards and backwards a little. If it does not turn correctly, you will receive a 929 Toner Sensor error on the printer when you try to use the cartridge it is attached to. Note: The encoder wheel moves only a little bit each way. It should not make a complete revolution. If it does, the wheel is probably broken. 
Try to move it a little bit each way a couple of times to see if you can free it up. Caution! DO NOT force the wheel as you could break it. 
If the wheel on the toner cartridge is stuck, try another new toner cartridge. ( If you do not have another new toner cartridge available, an old toner cartridge or another cartridge from a working printer of the same model will also suffice for this test.) Power the printer off and install the second toner cartridge. Then power the printer back on. If another toner cartridge clears up the 929 error, the printer is fine and the problem is with the toner cartridge. If the error does not clear, there may be a problem with the printer. 
If you narrow down the problem to the toner cartridge, call the point of purchase and explain the situation to them. They may have a replacement policy. If they cannot help you, call our Technical Support Center and we will see what we can do to replace the cartridge that is causing the error. We will not be able to reimburse the price of the cartridge, but we can offer you an exchange. To do this, we may ask you to send in your cartridge first. Please note that we cannot offer an exchange on a refilled or refurbished cartridge. For this, you must go through the point of purchase.
Click here to order toner cartridges and other supplies for your printer.
If you receive this error with a second toner cartridge, you may want to check if the Front Harness Cable is plugged into the Toner Sensor. Do the following:
  
Turn off the printer and remove the toner cartridge. 
Look inside the printer at the place where the cartridge goes (on the right). You should see the Toner Sensor. On the back of the sensor assembly, you should be able to see a white cable connector. 
Push this white cable connector into the toner sensor assembly by pushing the connector towards the front of the printer. 
If you continue to receive the 929 error, your printer will probably need service. 

Source: Lexmark KnowledgeBase

Lexmark Optra... | Answered on Mar 09, 2009


Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.

Lexmark Optra... | Answered on Mar 05, 2009


There is a sensor that detects paper just after the paper tray. No matter what is the reason that paper doesn't reach the sensor your printer will indicate that there is "no paper".
You should check is something preventing transport system even to reach the level of paper. In the case of Lexmark E342 or E250 printers, for example, two wheels with black rubbers rotating around common axis are pushing the paper . When you pull out the paper tray the transport system with rollers can be seen from the bottom side of the printer. If the rollers are not laying on the surface of the paper they can not push it inside the printer.
If you are sure that it is not the case the next thing you should check is the rubbers mentioned above. They must be clean enough to have efficient traction with paper. You should take the rubbers off the wheels, wash them with water and soap, rinse them and thoroughly dry. Put them back and try.

Lexmark Optra... | Answered on May 14, 2014


Lexmark United States Methods for Identifying the IP Address ...

support.lexmark.com > ...

This article provides instructions for obtaining the IP address of the printer. Several methods are outlined as not all printer models offer the same possibilities for ...

Lexmark Office... | Answered on Dec 08, 2019


hello sir,
dont worry this is d simplest case when either cartirage is choked or fileed with duplicate ink.

Try with another and if u still face this prob den reply

abhinav

Lexmark Office... | Answered on Nov 26, 2019


You can get best lexmark printer support at Toll Free Number ( 1-877-769-0969 ). Lexmark Printer Tech Support number ( 1-877-769-0969 )

Lexmark Office... | Answered on Nov 12, 2019


FixYa Experts: Once you have reached a certain number of answers, then you can Edit and Delete these spam posts too, so they don't victimize unwary users. By my estimate, 4 of your fellow volunteer Experts are currently deleting 5000 or more spams per day, and it's not keeping up with the flood. Please help us out.

Lexmark Office... | Answered on Nov 09, 2019

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