20 Most Recent Lexmark Optra T610 Laser Printer Questions & Answers

1. Turn off the printer and disconnect every cable, except for the power cord.
2. Turn on the printer and see if the error returns.
3. If the error does not return, try to print a test page from the Test Menu.
1. Press Menu > to enter Menus.
   Optra S series and Optra K series printers: Continue to press Menu > until you see TESTS MENU.
   Optra T and Lexmark T and W series printers: Continue to press Menu > until you see UTILITIES MENU.
2. Press Select to view the menu items. TESTS/UTILITIES MENU is now on the first line of the display.
3. Press the Menu > button until Print Menus appears on the second line.
4. Press Select.
5. If the display tells you to change paper, press Select or the GO button to print.
4. If the test page prints correctly, the printer's hardware is most likely working correctly. The source of the problem is probably outside the base printer.
5. If the 900 error occurs again before, during, or after the printing of the test page, remove all options (internal network adapters, optional feeders, second drawer options, finisher options, additional memory, etc.) from the printer.
6. Then turn on the printer and try to print the test page. If it still posts the 900 error, the printer may need to be serviced.
7. If the error does not return, then the problem may be with one of the options.

1. Push the lower release latch. The multipurpose feeder door drops open.
   
2. Pull out the metal bar in the recessed area on the multipurpose feeder, far enough to accommodate the paper you will be using.
   
3. Slide the paper width guide to the far right.
   
4. Prepare the print material for loading:
   
   
   
   
   
   • Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.
     
   • Hold transparencies by the edges and avoid touching the print side.
     
   • Fan the stack of transparencies to prevent jams.
     
   • Be careful not to scratch or leave fingerprints on the transparencies.
   
   
5. Use the stack height limiter as a guide for stack height when loading print materials.
   
6. Load one type of print material in the multipurpose feeder. Do not mix types.
   
7. Slide the paper width guide over until it fits snugly against the side of the print material.

The 900 error usually indicates a software or communications problem. If the 900 error occurs only when the printer is receiving information from a network or computer, you should contact your software/network support. If the error occurs when the printer is idle or not connected to the network or PC, there may be a printer hardware or connection problem. Sometimes a bad connection with an Internal Network Adapter/Network Card can cause the problem. The first thing to check is the base printer.

To check the base printer

Turn off the printer and disconnect every cable, except for the power cord.

Turn on the printer and see if the error returns.

If the error does not return, try to print a test page from the Test Menu.

If the test page prints correctly, the printer

Press menu button and scroll to the right and access the Finishing menu and select NONE for Separator sheets .

Please contact Lexmark Technical Support for further assistance.

To access possible paper jams areas, please click the link http://bit.ly/jtehCY and then go to page 69.

The manual shows the path the paper travels through the printer and the options. The path varies depending on the paper source and paper exit selection (output bin). The jam areas are also shown on the pages.

For further assistance, please contact Lexmark Technical Support.