Microsoft Wireless Notebook Optical Mouse VSBX300008 - Answered Questions & Fixed issues

You need installation disc, if you have lost the CD, than go to this site Driver Update Software for XP Vista 7 8 and download their update tool. I hope I helped. Micky

There is no password for an optical mouse. You need the password for notebook? What OS are you using? Windows? Linux? What version?

My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.

Look under your palm at the back of the mouse. On mine there is an oval shaped button that you can push to open the battery compartment door which is on top (actually it's the back half of the mouse).

To open the battery compartment slide the switch under the mouse to open the lid. take out the two batteries and replace them with new ones. Replace the lid.

A flash drive will not work as a receiver, you could try purchasing a new receiver for it, if you cannot find one for your model try to find another of the same brand as they are the most likely to work. Best bet really is to take your mouse with you to a store and try with one of the demo computers to make it work. Even if you don't want to buy it there you could get your research done all at once.

Cheaper to by a new one than repair it.

After I tried all the reset, new battery, reinstall software with no results I put it in my hand and slapped it really hard with my other hand and the yellow light went out and it works again. I'm not making this up! Spank your mouse.

I fixed an MS wireless mouse that was not responding by pressing the button on the receiver while it was connected to a USB port & then pressing the button on the mouse. Worked fine after that.

goto mfr website and download it

this is a common problem when using wireless equipment in windows. Especially on Dell notebooks. The PCMService.exe program starts when the computer starts and interaction at some level between this and the Wireless reciever prevents the computer from becoming idle. Therefore, the screen saver and the other idle-related features do not start. this issue may also occur if the PCM and DVDLauncher services are running in the background. This issue also occurs in Windows Vista premium and in Windows Vista Ultimate because of the media center functionality that is built in.

Microsoft reccommends plugging in your wireless device and visiting http://windowsupdate.microsoft.com/ to get the "optional hardware update" named "Microsoft HID Non-User Input Data Filter." This should fix the problem.

Microsoft also reccommends two possible "workarounds" for this problem if you do not want to install the update or if the update does not work, both are relatively simple:

1- turn off the PCMService.exe program. to do this, first you open the system configuration (start->run->msconfig.exe). on the startup dab of the configuration window, click to clear the PCMService startup item check box. Apply, Close, and if/when prompted, restart your computer.
2- Remove the PowerDVD Software (not advised if you use this software for watching DVD's on your notebook). To do this, open the add or remove programs window (start->run->appwiz.cpl), locate PowerDVD, click change/remove, and follow the steps through for removal of the program.

A friend of mine brought me this problem with exactly the same problem. here is what I found. The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.

mouse is not working and not open the light

you can try doing a search on one of them auctions sites. its pretty hard to find just the battery door anywhere else. good luck

sounds like the batteries are dying. try new batters. and a new usb port for the wireless connection. then hit the sync key to re sync them back let me know if that works.

click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot also you can select properties under driver you will have the options update driver,rollback driver or uninstall and under hardware you can troubleshoot in xp click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question mark? right update driver in make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable) Windows 7 hope this helps don

Have you checked the battery for the mouse? Try a new battery and see what happens? Also make sure you find the little button on the mouse and hold it for a few seconds to turn on! If none of these work; the laser is probably damaged.

Good Luck,

kc

The inside of the mouse may have collected enough dust to interfere with the rollers. If you turn the mouse over, there is a door that surrounds the little roller wheels you can remove. Remove the door and clean the inside out with canned air and a very soft brush. Be sure to clean the dust from around the wheels, etc. Reassemble the wheel section and all should be OK.

Right where your palm rests. That piece slides off.

Try to connect the receiver to a different port. Then, check the behavior of the device. By trying the receiver on a different port, you can eliminate any issues that affect the port itself.

Also, try to connect the receiver to a USB port on the back of the computer. The ports that are located on the back of the computer typically have more bandwidth (power) available. Note Bypass any port replicators, USB hubs, KVM switches, and so on. Connect the receiver directly to the port. A port replicator is a device that contains common ports, such as serial and parallel ports. The replicator plugs into a portable computer. A KVM switch is a hardware device that enables a single keyboard, video monitor, and pointing device to control more than one computer one at a time. If this is the source of the problem, and you want to continue using one of these devices, contact the manufacturer of that device to see whether there is a solution or a newer product that will work with your wireless mouse.Be aware that items such as desktop fans, metal furniture, and fluorescent lights may interfere with the signal from the pointing device. Try to test the device in a different location.

If the issue continues to occur, test the mouse on a different computer in a different environment. If you can replicate the problem in a different environment, you may have a defective device. If this is the case, see the "More Information" section for information about how to contact Microsoft Supplemental Parts to obtain a replacement device.

The Mousinfo diagnostic tool is installed together with the IntelliPoint software. If you do not have this software, you cannot open the tool.

To install the IntelliPoint software, visit the following Microsoft Web site: http://www.microsoft.com/hardware/download/download.aspx?category=MK