BenQ DC1016 Digital Camera - Answered Questions & Fixed issues

Please go to this link.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M revert back if you have any other questions

Please go to this link.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M

Please go to this link.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M revert back if you have any other questions

Please go to this link.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M revert back if you have any other questions

Please use this link.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M

Please go to this link and you will be able to find what you need.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M

Please go to this link and you will be able to find what you need.... http://www.benq.co.in/support/downloads/downloads.cfm?product=492&page=downloads&dtype=M

Sounds like you broke it. I doubt it can be economically repaired. Get a new one, and don't drop it.

Hi Beshoui, I believe your zoom lens is not extending when you power on. In most cases like this, there is likely a foreign body (sand) or similar objects lodged between the lens tubes or the camera has been subjected to a knock (dropped, bumped against a solid surface) that caused the lens tube to miss-align. All you need to do is: 1. as you switch on the camera, give a little knock/ tapping with your fingers around the lens. 2. if that fails, apply a little pressure to the sides of the lens ring while powering on your camera. Lets hope that will help to dislodge the foreign body or the lens tube miss-alignment.

Battery problem. Check state of charge or replace.

Please. When an electronic device is start acting strange, a software update is the worst thing you can try to solve the problem. Updates are only allowed if the system is working without an error. If it is not working correct, you can't be sure it will load the update correct and you never know what happens when the update is started. For every update there is a condition, the electronic needs to work perfect and the battery / power supply must be capable of delivering enough power during the whole update process. I'm sure there will be no update for the Benq camera.

SD cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.

Always when your camera acts strange, switch it off. Wait a few seconds, till you are sure it is not accessing the memory anymore. Then remove the battery (ies). If possible first charge the battery (ies) Than replace the battery and switch on the camera. If the error comes back, you have to assume something serious is going on. In which you should contact a service centre or repair shop.

remove the batteries for 24 hours and the camera should reset itself.

SD and SDHC cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.

English please

You need SDHC card or higher up to 32 G

Make sure the card is not locked. Move the slide switch on the side of the card back and forth a couple of times ending with unlocked. Let me know the results.

Hi, the issue is with Batteries. Please replace the Batteries of same specification in order to use the Digital Camera. The Photos in the Memory Card is powered by USB as the Power Source from your Computer and not your Camera's Batteries. So please replace the batteries with new one.

Install the Software of your camera in the your laptop by using the CD which came with your camera...after that whenever you will connect this will work finely...