20 Most Recent Canon PowerShot A520 Digital Camera Questions & Answers

It can be a damage sensor, a lens problem or a control board problem.

Ensure that it is not a setting problem, check that you did not set the light mode by mistake.

If it is less than one year old is covered with guaranty.

Contact Canon to validate the guaranty

Canon PowerShot... • Answered on Jul 11, 2019

It is a flaw well know by users of Canon Powershot and Ixus cameras and is currently not acknowledged by Canon as a flaw in camera design.


Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

Apparently, people who posted about this incident on forums say they had to send the camera for repair and that Canon has horrible customer support and response time.

Here is how the E18 error looks like. You just get a black screen with small "E18" sign in the lower-left corner:


The problem usually happens because dirt or sand get into the lens mechanism. But it seems that more and more people are showing, who took great care of their camera, and still started receiving E18 errors.


If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found at



Canon PowerShot... • Answered on Dec 01, 2018

Canon A520 have CR1220 battery as memory backup power. Replace it. It's located at left hand side there is grey rubber cap open it, you will find one more small flap at bottom, gently pull out straight you will see a battery holder remove CR1220 battery replace same type with new one. Normally it lasts for 3 years.

Canon PowerShot... • Answered on Jan 12, 2018

The A520 doesn't have internal memory. It usually ships with a 16Mb SD card

Canon PowerShot... • Answered on Feb 17, 2017

u'l need to use a data recovery software .... not all of them supports non-fixed drives, so u;ll have to tray them until u'll find one that does !
if u kept on using the storage memory the chances of recup. u're data are small thought ....

Canon PowerShot... • Answered on Apr 11, 2016

hi, use rechargeable 2800 MA and above ampere batteries.

Canon PowerShot... • Answered on Mar 03, 2016

Do other buttons work? If so, the switch could be broken because it sounds it doesn't switch to the CAMERA mode, just stays at the VIEW mode.
If you're not experienced in repairs, you should give it to a local repair shop or Canon service center.

Sorry for the bad news. I repair these cameras very often.


Canon PowerShot... • Answered on Dec 05, 2015

PDF]Camera User Guide

Switching between Shooting and Playback.....32 .... Please note that Canon digital cameras are intended for personal use and should never be used .... Do not operatethe flash with dirt, dust or other items stuck to its lens. ..... PowerShot A520:.

Repair tips for digital cameras that won't power on. 'Do It ...

Nov 30, 2007 - It was a fix for a Canon A520, but am not sure if it would work for ..... I have a Canon Powershot A540 which will not turn on and lens is stuck out extended.... (even when they are new) in camera mode and not playback mode.

Digital Cameras - Canon PowerShot A520 Digital Camera ...

Canon PowerShot... • Answered on Dec 03, 2015

Have you loaded the appropriate software? If not: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=320&modelid=11125

If you already have and have connected your camera to the computer but still does not detect it, try uninstalling the program completely and reinstalling the software.

Canon PowerShot... • Answered on Jul 20, 2015

The A520 uses SD cards. SD cards max out at 2GB in size. A microSD card in an adapter looks exactly like a SD card to the camera, and microSD cards also max out at 2GB. Anything larger is a SDHC or microSDHC card. While they will fit into the slot, they are electronically incompatible and will not work. So, the short answer is: 2GB.

Canon PowerShot... • Answered on Feb 10, 2015

I would venture to take it apart and see if you can do the repair yourself. Hardly a store I know of will even take a point an shoot camera apart today and work on them. If you find one make sure the price is right before letting them check it out. It may not be repairable. I have taken several cameras apart, purchased off ebay. SOme I wish I had never touched, and some were very easy to fix. It takes small tools and time. Cameras are so cheap today you may just want a new one, and features are amamzing . I will add that if you dont document everything as you go you will never get it back together. The most frustrating part is to get there and see a broken part you cant purchase and no way to glue it back because its so small you cant. Good luck

Canon PowerShot... • Answered on Feb 01, 2015

It is common on these type of cameras. If you are good at taking things apart, you can do as I did with a Panasonic. I purchased some small screw drives and took it apart. it is a job in its self. not for the faint of heart. BUt I did manage to get it working using turner cleaner, called deoxit. You can get a small can an try to just ever so small of a spray with the straw attached and let it do its work. Cleaning it solved my proble. Others have used it without removing the back and it worked for some. Every camera is differrent. Good luck

Canon PowerShot... • Answered on Feb 01, 2015


The black screen problem means the lens sensor is spoiled due to over exposure to heat. Its better to give it to Canon service centre. If your camera is under warranty period its well and good they will replace the lens sensor for free of cost.

Thank you

Canon PowerShot... • Answered on Dec 08, 2014

you might need to replace the cmos battery to correct the problem .

Canon PowerShot... • Answered on Aug 22, 2014

have it repaired

Canon PowerShot... • Answered on Jun 16, 2014

Solution: Replacing the date battery PowerShot A510 and A520

Replacing the Date Battery If the Date/Time menu appears when the camera power is turned on, the date battery charge is low and the date and time settings have been lost. Please purchase a lithium coin battery (CR1220) and replace it as follows.
Please note that the first date battery may appear to expire relatively quickly after you purchase the camera. This is because it is installed in the camera at the point of manufacture, not when you make the purchase. caution_a70.gifBe particularly careful to keep the date batteries out of the reach of children. Seek medical assistance immediately if a child swallows a battery since corrosive battery fluids could damage the stomach or intestinal wall.
  1. Confirm that the camera is turned off.

  2. Open the terminal cover and use your finger nail to pull out the battery holder.


  3. Pull open the battery holder in the direction indicated by the arrow (1). Remove the battery by pulling it up in the direction indicated by the arrow (2).


  4. Insert a new battery with the ( ) side facing up.

  5. Replace the battery holder back and close the terminal cover.

  6. When the Date/Time menu appears, set the date and time.

note_icon_a70.gif After purchasing the camera and turning on the power for the first time, although the Date/Time menu will appear, you do not need to replace the date battery. If you ever dispose of your camera, first remove the date battery for recycling according to the recycling system of your country.

Canon PowerShot... • Answered on May 22, 2014

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