Top 10 Canon PowerShot SD400 / IXUS 50 Digital Camera Questions & Answers

found this guide on the net once, try it out and let us know what you think: " WARNING: this repair voids your warranty and may damage your camera. Perform at your own risk. The publisher of this site is not responsible for any damage you cause. This replacement is of medium difficulty. If you have ever ?built? a computer from parts, you are probably capable of it. If you are patient, orderly, and meticulous, you can probably do it. But you do risk breaking your camera even further, so don?t do it if you won?t accept that risk! Be carefully that you are grounded and thus do not harm the camera via static discharge. Google the terms ?grounding? and ?static discharge? if you need more info. I only performed this operation on a Canon SD300 / Ixus 40, but readers have reported that it is the same on the SD200 / Ixus 30 and on the SD400 / Ixus 50. Read all of the instructions before proceeding. Within each step, I don?t necessarily use exact chronological order. Tools: a small Phillips head screwdriver and a smaller flathead screwdriver (used for prying). Step 1. Ascertain what is broken. Symptom: your screen still glows with light, but shows crazy colors or a visible crack surrounded by crazy colors. Problem: your LCD screen is broken but your backlight still works. You need only purchase a new LCD screen. Symptom: your LCD does not glow. Problem: your backlight is probably broken. This didn?t happen to me, so I don?t give any further advice about this problem on this page. However, the information on this page will take you about 60% of the way to replacing the backlight as well, so it may be useful. Step 2. Order a replacement screen. UK: H. Lehmann's Ltd: +44 (0)1782 413 611 at a cost of 33 GBP (including shipping) US: Canon? +1 732 521 7230 / +1 800-828-4040 at a cost of around 66$ (including shipping) The part number for the SD-300 / Ixus 40 LCD screen (without backlight) is: ck9-1103 The part number is the same in the US & UK. I do not know whether the SD-200 / Ixus 30 LCD / SD-400 / Ixus 50 LCD part number is the same.. Step 3. Open the camera - Remove 6 screws in total: 2 from the left side, 2 from the right side, and 2 from the bottom. - Gently pry open the case - The plate covering the ?grommet? to which you attach the strap will fall off. So will the round grommet. Don?t worry about it. Step 4. Remove the screen & backlight assembly from the back of the camera - Remove the screw from the upper right corner of the backlight/LCD package. Note: this screw is of different size to those you have already removed. Keep it separate. - Be careful of the tongue extending from the bottom right corner of the backlight/LCD package. It?s very tiny and easy to miss. You want to be sure to slide it out, because it?s easy to just break the plastic into which the tongue slides. (I did. Not a huge crisis, but I wish I hadn?t!) - There is a tab on the left side of the backlight/LCD package. Pull it back slightly so you can lift the backlight/LCD package. (I used the flathead screwdriver to pry it off.) - You should now be able to lift up the backlight/LCD package. It will still be connected to the camera body via two ribbon cables. Step 5. Separate the LCD from the backlight - There are a number of fiddly plastic/metal tabs holding the two together. Just gently pry and poke until you have separated them. It?s a bit time consuming, but I can?t really give better instructions than these. - You should be left with the LCD totally separate from the backlight, but still connected to the camera via a ribbon cable. - The backlight should also remain connected to the camera via a ribbon cable. Step 6. Undo the LCD ribbon cable - The LCD ribbon cable extends under the bottom of the camera (actually passing under the tripod screw hole, which cannot be removed). It re-appears in the front of the camera and is connected to a socket. The socket is rather like a DIMM socket on a computer. It has a flat, black, clasp which is folded down to hold the ribbon cable in the socket. - Examine carefully the way the ribbon cable is attached to the socket. Note that it is pushed in entirely, so that the wider part of the cable (with two holes at either side of it) is flush against the socket. - GENTLY lift the clasp (I used the flathead screwdriver). It should swivel up and the ribbon cable should fall out. DO NOT YET PULL THE RIBBON OUT OF THE CAMERA. Step 7. Totally remove the LCD - Tape a long, narrow strip of paper to the end of the ribbon cable. This paper is to help you thread the ribbon cable of the new LCD back through the inside of the camera. - Note how the ribbon cable is threaded under the tripod mount to the front of the camera. Wiggle it around a bit, get a feel for it. Sliding the new one back through is a bit tough, so experiment with how this one fits and where it goes. - Gently pull the ribbon cable out from under the tripod mount, leaving the broken LCD screen now completely detached from the camera. Make sure to leave the paper threaded through the camera so that you can tape it to the new LCD?s ribbon cable and pull that one back through. - If you messed up with the paper, don?t worry. You can still push the new ribbon cable through: it just takes some wriggling and some time! Finishing. - You have now got to go through the process in reverse, installing the new LCD screen. - Threading the LCD ribbon cable back under the tripod mounting screw is tough. Just keep sliding it back and forth and exert pressure to push it through. It will go through, eventually. - As you connect the LCD ribbon cable, read the ?white screen? problem below, so that you do not suffer from it! FAQ 1. My screen just shows white or gray. (E.g. white screen, white display). What did I do wrong? A. The ribbon cable that connects the LCD to the circuit board was not inserted deeply enough. The end of the ribbon cable has a narrow portion, then a very small much wider portion with two holes at either end, then it narrows again. The very tip should be inserted into the "socket" deeply enough that the wider portion is pressed right up against the "socket." Physically, it cannot be inserted more deeply. It may help you to use two wooden or plastic toothpicks, one in each of the small holes at the end of the cable, to push the cable into the socket." If you feel like supporting the author of this thread, go to his website through this link: http://www.cl.cam.ac.uk/~jo262/broken_lcd_cracked_screen_canon_sd-300_sd-200_ixus-40_ixus-30.html Good luck

I heard this was solved on one occasion when using a canon mem card. or one with a lower amount of memory, 16 megs. I also heard this problem described as basically the same as the E-18 that stands for a screwed lens mechanism(more info here: http://www.fixya.com/problems-solutions/t102982,p294086/Canon-IXUS-V2-Digital-Camera.aspx), usually connected with a function that is supposed to protect the lens from damage when extending against an obstruction. More often though it is related to memory issues, and memory consuming modes such as rapid shutter, or movie taking. Try a canon card, a 16 mb card, or just any card known to be operational with a similar model. If there's no effect, ask for a repair estimate from canon, or look for a reliable repair person that can actually work on these things because the manufacturers will always give you a breath taking flat rate. If you manage to squeeze canon to reveal what E-16 actually stands for let us know... Good luck

No I am afraid you cannot use this as a web cam. I have asked Canon about this and they said that it isn't capable. Sorry

see posting http://www.fixya.com/support/t102982-e_18_problem

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I HAVE SOLVED THIS!
I Totally fixed my CAMERA!
If you turn on your camera, the lens does not come out, and it just beeps then turns off, then listen to me.
You need to unscrew the outer casing and take off the metal shell.
Hold the camera in one hand, palming it, looking down at the LCD (ie the lens is pointing into your palm). This is to orient you.
If you look at the left SIDE of the camera, near the upper left corner of the LCD, you can peek through some of the windows of the black plastic casing and see 2 PLASTIC GEARS. The top one is white, the other is black. These are the gears that actually move the lens in and out. All I did was give the white gear a good jiggle with the tip of a pen and evidently it made the teeth of the gears mesh together like its supposed to and .... VOILA .... the lens came out when I powered it on and all is well! I know this is gonna help someone!

have same problem with canon sd10. bought new battery and new charger, THIS IS A CANON HARDWARE PROBLEM I assure you

Hello. You need to probably reinstall the drivers. but first you have to remove the drivers that are all ready installed. first unplug your usb cord. then to remove the drivers allready installed,, on your computer, press start, then when the box open's up, then right click on computer. another box will open up. then left click at the bottom of that box on properties. another box will open up, then click on device manager. after you click on device manager another box will open up with all your devices. look for the previous camera you had installed. it might be under imaging devices. once you locate that, then right click on it. then choose uninstall. Make sure you have your new software loaded in your cd/dvd rom drive. after it is done uninstalling, just restart your computer. at the bottom right of your screen, it should say, found new device, it will ask you from where do you want to load the new drivers for it. click on the drive that contains the software. it then will load your new drivers up. It then should communicate with your camera. Hope this helps. Ron

Your menus will have options to be able to turn off the flash in certain modes.
The camera also has external buttons which will turn the flash on or off. Read your user manual.
The button which has the SET inside has four selectors. The right selector has a flash on/off button to turn the flash on or off. The flash usually will flash when set to flash all the time and not in AUTO mode. The AUTO mode may not allow you to turn off the flash. You probably have to choose another mode to allow the flash to be turned off.
If you do not have a user manual, here is a link to a free pdf download: User manual Canon A400

The little lightning bolt on the right side of the function switch (3:00) gets you to the options. If you keep pushing it you will get the different settings. In the manual on Page 68 the different settings are given for the different icons.

For the manual Click Here.

Thanks for using Fixya. Happy New Year.

Here are some troubleshooting steps that you can try that may (or may not) correct your problem. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

And here's a video summary of the steps: