Trouble shooting Error 99
1. Solution: Remove and replace the battery.
Power the camera off
- Remove the battery.
- Wait 15 seconds.
- Replace the battery.
- Power the camera on.
2. Clean the lens contacts.
Clean the lens contects on the rear portion of the lens with a clean pencil eraser.
-
Mount the lens on the camera.
-
Take a picture.
If the error persists, the camera and/or lens may need be serviced by a qualified Canon Service Technician.
3. Remove the 3rd party accessory.
Please remove the 3rd party accessory and replace it with genuine Canon Accessory.
4.
Solution: Remove third party lens and try with Canon EF or EF-S lens.
Remove third party lens and try with Canon EF or EF-S lens
This link will bring you to the camera page on Canon's website:
More trouble shooting, drivers and downloads
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=215&modelid=11154#DownloadDetailAct
Best of luck. Could you please rate this advice. Thanks so much!