Top 10 Casio Exilim EX-S500 Digital Camera Questions & Answers

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Question

  • 1,611 People Helped

casio exilim EX-S500 overexpose

my EX-S500 is around 2.5 years old and starting yesterdsay it seems to be overexposed during shooting. objects captured indoor are at least twice as bright and those taken outdoor with sunshine are nearly pure white....i mean, the whole picture is pure white.

i didn't drop it, didn't alter any setting, didn't fridge it...... and it's still working properly the day before.....

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Answer

  • Most Helpful of 2 Answers

If the photo shoot out show white , the obscure (quality variation), and even horizontal line ( white lines), and so on over-exposure cases, even if the use of anti-tremor, set to default values are invalid, because the camera shutter fault.

It's need repair camera machine shutter.

more detail casio ex-s500 overexpourse

Posted on Mar 22, 2008

Question

  • 1,590 People Helped

lens is stuck open

lens is stuck open

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Answer

  • Most Helpful of 6 Answers

We had the same problem with a Casio Exilim. Had been stuck for months...had nearly given up until I saw another post about banging the camera pretty forcefully to get the lens unstuck. I hit it once on the bottom onto my desk(w/ paper and blotter on the desk-so soft), then twice with the back of the camera against the desk. I turned it on and the lens was unstuck!! Immediately took a couple pictures and it seems to be working fine! If the camera may be lost, you've got nothing to lose to try this out...Good luck!

Posted on Dec 15, 2008

Question

  • 1,426 People Helped

My casio ex-s10 won't turn on. It beeps and beeps

My casio ex-s10 won't turn on. It beeps and beeps and then the lens goes back inside and turns itself off.

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Answer

  • Most Helpful of 1 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jan 04, 2010

Question

  • 1,093 People Helped

my casio exilim EX-Z550 reports a "lens error"

my casio exilim EX-Z550 reports a "lens error" when I turn it on. It briefly opens, extends, and then closes again, and then reports the lens error. there are no indications that anything is wedged anywhere or similar. Thanks/Peter

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Answer

  • Most Helpful of 1 Answers

Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Apr 02, 2011

Question

  • 998 People Helped

Casio Exilim s500--horizontal lines in picture and autofocus creates blurry pics

My Casio Exilim worked fine for 2 years. With autofocus, pictures were usually very crisp and beautiful, regardless of whether the setting was indoors or outdoors. 2 days ago, the camera suddently started being out of focus. Pictures indoors were very blurry. Even simple pictures outdoors on a sunny day (situations in which the camera used to work perfectly) were white-washed. In addition, all the pictures now have horizontal lines across them. Why? I tried cleaning the lens, removing the battery and replacing, removing card and replacing, manual focus (adjusting EV shift, white balance, etc.). Also the battery seems to have a shorter lifespan than usual. I don't know if that's the reason. I don't know if I should replace the battery or if something is just wrong with the camera instead. I would appreciate any advice. Thank you!

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Answer

  • Most Helpful of 2 Answers

This is a CCD failure. Go to the Casio Tech support team. There has been an issue with a batch of CCD's and a recall on certain models of all makes This may be one of them

Posted on Jul 16, 2007

Question

  • 814 People Helped

Casio Exilim EX-S500 screen is black when turned on

My Casio Exilim EX-S500 screen is black when turned on, it was working great I took 3 pictures and was goining ton take one more the screen was black like if there where no lights I turned off but nothing the pictures come out black but I can see the other pictures in my card with my camara.
Can you please help me.
Thanks

Posted by on

Answer

  • Most Helpful of 3 Answers

you camera shutter is stuck at close position, you will need to open
the thing up to repair.

================================================

As for the totally dark screen, either your LCD or driver board is bad. You will need to open and replace the broken part.

Posted on Feb 14, 2008

Question

  • 792 People Helped

Memory card I?O error

After uploaded all pictures from my memory card to my laptop; I try to take a picture, it says that there is a memory card error. And if I try to open up the memory card from my computer, it says it cannot access the card due to a I/O Error. I am not sure what is wrong with my memory card, but it will not let me take any pictures.  Please help!

memory card error

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Answer

  • Most Helpful of 1 Answers

Hi All, Here is the actual company name and address. This is a Defective product so call Customer Service at 800-339-9960 or e-mail to [email protected] and ask for an RMA number (Return Merchandise Authorization). All Returns require an authorization number.

DoD Marketing Inc. (ButterflyPhoto.com)
1764A New Durham Road
South Plainfield, N.J. 07080
Phone: 800-339-9960
Fax: (718) 743-2399

http://butterflyphoto.com/help.phtml?hid=6

Good Luck!

Posted on Sep 19, 2008

Question

  • 789 People Helped

accidently deleted photos how can i recover them from the camera

i accidetly deleted somo pictures from a borrowed ex-s880 and need to recover them quickly is it possible

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Answer

  • Most Helpful of 8 Answers

You can very often recover deleted pictures from a camera memory card or USB Memory stick.

First of all, do not save any new file to camera's memory card.

Take out memory card, and connect it to computer using a card reader. You should see memory card shown as a drive letter (like H:) in Windows Explorer.
Download this asoftech photo recovery from
http://www.asoftech.com/apr/index.html
Install and open the photo recovery software, select the memory card, and click 'Start' button.

Posted on Oct 26, 2012

Question

  • 638 People Helped

my casio exilim keeps saying lens error and the

my casio exilim keeps saying lens error and the focus is blurry as the lens wont come all the way out

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Answer

  • Most Helpful of 1 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Oct 23, 2009

Question

  • 597 People Helped

Lens Error

My cameras battery was low but I kept taking pictures until the camera shut off by itself. The lens didn't retract all the way and now when I try to turn my camera on it makes a clicking noise like the lens wants to move but it doesn't and on the back screen it states a lens error. I am not sure how to resolve this problem I have charged the battery and taken it out. I unfortunately do not have the manual on me.

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Answer

  • Most Helpful of 2 Answers

first of all the manual is available on this site, in case you'll need it in the future. the manual says that if you have a "lense error" message it means the lense is obstructed, i'm guessing against it in your case, but its worth while checking to see if theres nothing jammed in its track. it's actually a known, and common problem with these small casios. i heard that a quick fix is that when it happens the camera battery has to be removed, and that should clear it, but the problem can also return, and after a while that trick won't do the trick any more. if you want to have it fixed while still in warranty don't wait to see if any of the common "blow air into the..." or "use some epoxy" fixes help you, you can try all that later. good luck

Posted on Feb 06, 2006

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