20 Most Recent Palm LifeDrive Mobile Manager Handheld Questions & Answers


It sounds like you need to setup the network settings on the palm or the wep or securty key or both.

When it shows the network id tap edit then enter the wep or wpa key if needed, then tap details to get to the screen where you enter the normal network details.

Usually it is just the security key that causes this. Get that code in and you might pop right on.

Palm LifeDrive... | Answered on Oct 28, 2014


If the sdcard is the right type and size all you need to do is fully insert it into the slot. Its spring loaded so it will pop up if it isn't quite far enough in. It should only fit one way.

Generally the LD likes 2gb and smaller sdcards , it can use bigger such as 4gb but that's when you can be hit or miss. That depends on brand and sd version.If you search for a list of LD compatible sd cards you should find out what card to use or buy.

Palm LifeDrive... | Answered on Oct 28, 2014


If your device encounters a system extension that is corrupted or contains an error after a reset, it will automatically reset and try to load the corrupted extension again, which causes it to reset again, and so on in an infinite loop.
"What's a system extension?" you may ask. System extensions are software programs loaded the first time your device starts after a reset. System extensions extend the functionality of your device; for example the software that allows your device to send data through the Infrared (IR) port is a system extension.
Break out of the loop
To escape from the loop, perform a system reset.
If the looping or freezing is related to an application or extension, a system reset will only temporarily resolve the problem. To ensure that the problem won't reoccur, see our article about diagnosing software issues.
Note: If a system reset does not restore your device to working order, you can perform a hard reset. A hard reset will erase all your data, so use it as a last resort only.
Handheld is temporarily frozen or slow, not completely frozen
If your handheld is running, but it's extremely slow and normal operations take a very long time time to complete (seems frozen but finally completes the task), check out our suggestions in Knowledge Library article 32440.

I have compiled these instructions from palm site only.Before this you can directly take advantage of the costumer support provided to costumers by palm.

Click here and you can ask them directly through live chat.

So do that before trying anything silly.


Regards........

Palm LifeDrive... | Answered on Oct 26, 2010


Make sure you have the latest desktop version which was 414E When you try to reinstall the desktop software DO NOT select or allow update setting over internet. Some of the earlier versions had a problem with earlier xp versions. It is stable and works well with sp2 and sp3 versions of XP so update your windows as well.

Palm LifeDrive... | Answered on Apr 13, 2010


That is your battery telling you it has had enough. Usually they last about 2 years. You can buy a replacement battery from about $15 and up. Usually these replacements have more capacity than the originals and so you get much longer usable run time.

You can send it in to get it replaced but it is a very simple job to do yourself. You just need a 5.5 torx screwdriver to take 4 screws out and open the case. Undo one connector remove the old battery and then put the cover back on and the screws back in. Carge overnight and you are up and running.

If you do a search on google or bing you will find dozens of places that sell the battery and/or will replace it for you.

If you look at this link it shows the battery and shows a video on how to replace the battery. Have a look at that and it should give you an idea if you feel comfortable to fix it yourself.

http://www.directfix.com/mm5/merchant.mvc?Screen=PROD&Product_Code=PA2030&Category_Code=LIFEDRIVE

Palm LifeDrive... | Answered on Apr 13, 2010


The clicking noise usually indicates a hard drive problem. There are replacements available. You can get a replacement hard drive or a flash card drive. Of the two the flash drive is by far the better choice.

Palm LifeDrive... | Answered on Mar 23, 2010


The switches are available but you might have to google a bit for a shop that has them in stock. The last time I noticed the price they were about $5. Since you are going to have the case open this is a good excuse to put a new battery in at the same time $20 (and up)and you should be like new.

Palm LifeDrive... | Answered on Mar 23, 2010


Usually the click is the hard drive. There are places that can sell or install a replacement hard drive or even replace it with a compact flash card. The CF card is the way to go. Better battery life by a lot and much faster.

Palm LifeDrive... | Answered on Mar 23, 2010


Unfortunetly that usually indicates the harddrive has failed on you. Try a power on hard reset. It is the same as the hard reset but the power need to be plugged in as well.

If you look there are several places that will replace the drive with either a new drive of a compact flash card. The card is the way to go as it increases battery life but is about 10x faster acessing stuff.

Palm LifeDrive... | Answered on Mar 23, 2010


That can be from a couple of things. If you have a screen protector on try taking it off. Also check for crud under the buttons. I've had it caused by both. The screen protector was perfectly in place and this stopped the instant I pulled it off.

It is possible it is a fault in the digitzer hardware but that is quite uncommon and requires replacement.

Palm LifeDrive... | Answered on Mar 23, 2010


HI,
Normal 0 The best thing to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.

Now for the link....

Normal 0 http://kb.palm.com/wps/portal/kb/na/lifedrive/lifedrive/unlocked/supportservices/page_en.html


Palm LifeDrive... | Answered on Mar 23, 2010


HI there,

Normal 0 The best thing I can offer for you to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you.

Here is that link.....

Normal 0 http://kb.palm.com/wps/portal/kb/na/lifedrive/lifedrive/unlocked/supportservices/page_en.html

Palm LifeDrive... | Answered on Nov 27, 2009


This sounds like the issue where the LifeDrive is stuck in a loop. You can see how to break the device out of the system loop on the Palm Knowledge Base article (26419) located HERE.

Hope that helps get you up and running again!

Palm LifeDrive... | Answered on Sep 12, 2009


I had the exact same annoying problem. Easy fix though. Get the palm universal cradle. The power connector is either worn or loose and making partial contact. So when you use the normal adapter there might be a position that works but generally it won't. When you use the cradle the weight of the LD presses the contacts more and it will behave.

I went through a couple of chargers before getting the cradle and fixing it once and for all.

Palm LifeDrive... | Answered on Jul 15, 2009


I would guess you bought a dud micro drive or its been cleaned off. You could try a hard reset and see if it fixes itself. Perhaps the fellow cleaned off his information but hopefully he left the restore partition alone. You can rebuild that if you extract the files from the 2.0 upgrade and so on. There are a few tutorials on how and what to do on some of the hardcore LD sites.

Hopefully you didn't harm the board itself with a static discharge. I've seen a few guys do the swap and end up with a dead LD but usually they don't see anything at all.

Palm LifeDrive... | Answered on Jul 09, 2009


Just go to the plamone website and download and install the dektop software for the LD. That will let you hotsync and upload to the LD

Palm LifeDrive... | Answered on Jul 09, 2009

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