20 Most Recent Palm Zire 21 Handheld - Page 6 Questions & Answers

Hello, Tallman.

I'd suggest to perform a soft reset then a hard reset, if the soft reset doesn't work.

Then if necessary, as this may or may not be a simple solution, depending on your particular brand and model:

Remove the back of the PDA. Remove and reinsert the battery.

Hope this helps.

If connected to a PC, check the connections, reboot and try again. If this is a laptop or the first solution does not work, replace your keyboard, it sounds as if it's worn out.
Laptop keyboards are connected with a 'ribbon' cable that can sometimes become dislodged. They are fiddly to re-connect and if you are not able or technically minded i do not suggest you DIY this repair, go to a professional.

Please follow this link to download the operating manual for your Treo:

http://www.palm.com/us/support/handbooks/treo/treo700wxsprint_UG.pdf

The best thing to do is to go to the free palm chat service they offer. I have used this and it worked good for me. Here is a link to the free chat service. Scroll to the bottom of the page and you will see a Palm Chat. From there click on the link that says Chat Now and follow the online prompts. Best wishes...I hope this will help you. Best wishes

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

Hi, I do not think that the driver would be on the CD. Download the latest software from the palm website - http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/home/page_en.html

Yes. You can search on Google for replacement batteries. They run anywhere from $10-$15 (maybe less or more depending on the store).

Judy,Please go to Blue Tooth in Menu->Connectivity or some such option, there you will find an option to change the name of your device to whatever you want. Happy syncing.

Hi,
If you go to www.palm.com you will find it there. Go to this website and then select PDA's. From there you will be redirected to another webpage and on this one will be a list of all the different pda models. You can get the palm desktop software on any of these pages. Best wishes.

To start , try doing a reset by simply removing the palm battery for two minutes.
If that does not work, Palms have a reset hole at the back. Insert a paper clip in the reset hole and hold down few seconds to do reset.
If still no luck do a soft reset, by holding down a paper clip inside the pin hole switch, but this time hold down the Page Up button on the front of your PDA at the same time.
Next step is hard reset. With this reset you will lose all the data stored in your Palm.
To do hard reset, hold down again the paper clip inside pin hole button, but this time hold down the power button at the same time. This will return your PDA to factory default settings.

You can call your pc manufacturers tech support and place an order for a new one.

I would need to know the model of your Palm. I am sending you a link to Palm Support. Select your PDA from the list and then click on that. It will take you to another page and from there you should be able to download the software. If you need any other help please let me know.
Best wishes.

http://kb.palm.com/wps/portal/kb/na/deviceselector/page_en.html#NA%20Handhelds

The answer is yes you want to create a new account. Any [email protected]

you cant use CDMA phones in India, because CDMA phones don't have a SIM card option. They use GSM phones in India which use SIM cards.

Here are a few things to try:
Check that the HotSync icon in showing in the system tray (bottom right hand side of the screen, next to the time).
Check that USB connections are enabled in HotSync - In HotSync V7.0.2, Right click the hotsync icon in the system tray, Click "Settings...". Click "Connections" on the menu on the left hand side and ensure that the USB option is checked.
Try rebooting your PC and also resetting the device (use a paper clip to reset the device).
You could also try reinstalling Palm Desktop, maybe even remove Palm Desktop, reboot, then reinstall Palm Desktop.

you can try to go on your operator homepage and request gps and gsm

I think palm will repair it.

http://kb.palm.com/wps/portal/kb/na/tungsten/e2/unlocked/supportservices/page_en.html

Repair Services
Out of warranty repair: If the damage to your device falls outside warranty coverage, or if your device is no longer covered under the limited warranty period, you can arrange for an out-of-warranty repair from Palm. Cost: $149 US ($199 CAN)

It has something to do with the firmware. Upgrading the firmware of your phone might help. You need to contact the manufacturer or the reseller to do it.

NOTE: Please do not try to upgrade the firmware by yourself, it might cause internal or damages on the program.

Have a great day!

hi there,

you can retrieve it on the recycle bin folder, just restore the deleted data & done.. also you may try to go into the program files folder, and you will see there the palm one folder, there u can also find the short cut icon. just right click on the icon & select create desktop shortcut.

hope this initial info helps

Are you syncing the new device to the same username in Palm Desktop as an older device?
If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When

you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.

Looks like you may need to hard reset your device and rename your backup folder

Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;

XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old


Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old

Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.

Show file extensions for XP or Vista

XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.

Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.

you can upgrade it from here :
UPGRADE TO PALM