Top 10 Palm Tungsten E2 Handheld Questions & Answers

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Question

  • 636 People Helped

outlook not synching

HotSync operation started for Forrest Shirkey OK Expense OK Quick Install OK Adobe Reader OK Note Pad Outlook Notes Please set the option "Enable Synchronization when Outlook is offline" in UI inorder to synchronize in Offline mode OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Notes with 1 message(s) OK Media OK Documents To Go Outlook Calendar OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Calendar Outlook Contacts OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Contacts Outlook Tasks OLERR:0C-000F (0x0) OLERR:0D-0003 OLERR:0D-0001 - Not Synchronized OK Outlook Tasks -- Backing up psysLaunchDB to C:\Program Files\palmOne\ShirkeF\Backup\psysLaunchDB.PDB -- Backing up Saved Preferences to C:\Program Files\palmOne\ShirkeF\Backup\Saved_Preferences.PRC OK Backup HotSync operation completed

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Answer

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This is how I got it working. Don't use wireless sync software, someting is definitely buggy with it. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now

Posted on Sep 12, 2005

Question

  • 1,108 People Helped

Fatal alert [Memory Mgr,C,Line:3751, Free handle

My Palmone Tungsten/E2, displays Fatal alert MemoryMgr,C,Line:3751,Free handle

The unit will not reset or hard reset. Unit stays on until battery is drained.

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Answer

  • Most Helpful of 3 Answers

Thoroughly flush (delete) documents to go using the tool below and then reinstall.
Worked for me two times over the past two years when my E2 has gotten sick.

http://support.dataviz.com/support.srch?docid=13445&pid=2000

Posted on Dec 19, 2007

Question

  • 1,258 People Helped

Error 1316 - installation failure

I had to replace my Palm Lifedrive, and bought a new E2.

In trying to install the new Desktop, I keep getting the following error message:

Error 1316. A network error occurred while attempting to read from the file C:\WINDOWS\Installer\palmOne.msi
Any suggestions would be appreciated.

Peace, Ross

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Answer

  • Most Helpful of 1 Answers

Have you uninstalled the previous version of Palm Desktop?

Do you have more than 1 profile on your computer? Sometimes multiple profiles can make things difficult is software is installed logged in as one and then you try to install/uninstall as another profile.

Are you installing Palm desktop from a disk?

Try this file from palms site -

http://www.palm.com/us/support/downloads/windesk414e.html

Also, take a look at this-

http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=17525

Posted on Jan 07, 2008

Question

  • 555 People Helped

Palm Charging

Tungsten E2 Will not charge fully.

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Answer

  • Most Helpful of 1 Answers

Synchronize your E2, then work on draining the battery all the way down in order to reduce the effect of battery memory. Memory happens when we repeatedly partially charge a battery. Over time the battery will forget how to keep a full charge, but will remember how to be partially charged. That's usually when users realize there's a problem. The first step is to drain the battery and FULLY charge it at least fully on the battery's indicator, but if you can, let it sit for 24hrs. The second step is to try to use the battery more before charging it and let it charge fully (ie-overnight) before using it when you need to charge it.

Good luck and let me know how you make out.

Posted on Jan 11, 2008

Question

  • 625 People Helped

Palm Tungsten E2 error

I can not open my palm and the error is:

Fatal Alert
MemoryMgr.c,Line:3732
NULL handle

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Answer

  • Most Helpful of 3 Answers

Everytime I got that error, press soft reset on back and it should reboot normal

Posted on Jan 01, 2009

Question

  • 3,067 People Helped

Palm tungsten E2 touch screen unresponsive

Screen will not respond to stylis

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Answer

  • Most Helpful of 6 Answers

I noticed this problem with mine and solved it by loosening the 4(four) T5 screws in the back. The problem is caused by a swollen battery. When the PDA is left charging for extensive periods of time, as mine was(several months of inactivity and never thought to unplug it), the battery will swell. It's still a good battery and holds a charge, but the increased girth presses on the internal boards of the PDA causing the screen to register a continuous "touch" and therefore seems locked. It's actually waiting for the phantom touch to release so it can act. Unscrewing the fasteners allows the body to expand, thereby releasing the pressure on the screen and letting the phantom touch go away. I'm going to see how well my e2 does without the screws in it at all for a few days. The front and back panels have "clips" molded into them which hold to the side frames, keeping it closed. But the fasteners are there to ensure the PDA doesn't fall apart all together. So, wish me luck. I'll report back in a few days and update this.

Posted on May 05, 2009

Question

  • 1,395 People Helped

Palm Tungsten E/E2 digitizer - fragile?

the digitizer on my Palm Tungsten E began to progressively "skew" regardless of calibration - worked fine in the upper L to lower R calibration range but a lower L touch resulted in a mark 1/8" lower that where I touched the stylus (meaning you have to touch the "w" to get an "a" on the soft keyboard, this improves as you move right across the keyboard so touching a "k" is just fine - kind of annoying).

Upgraded to a new Palm Tungsten E2. After a few weeks, the E2 started demonstrating the same skewing characteristic. During a digitizer calibration attempt, the unit locked up. After hard reboot, no part of the digitizer screen functioned - all other LCD and I/O attributes are fine.

Is this digitizer component of the Palm Tungsten series known to be fragile in this way?

If I replace the digitizer component in the E2, might it happen again?

Is there aftermarket digitizer calibration SW which models the Palm's original 5 point calibration routine using all 4 corners?

thanks, K Britz, Seattle

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Answer

  • Most Helpful of 2 Answers

Palm one is in trouble because of problems like this. They don't work on it but you can buy parts to try it yourself. I never had the problem myself but similar conditions. I do windows based units now.

Posted on Jan 02, 2009

Question

  • 679 People Helped

Tungsten E2 Keyboard Doesn't Work

My E2 keyboard doesn't work. When I click on the "ABC" ICON it types a "." (period). Can this be fixed?

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Answer

  • Most Helpful of 2 Answers

One way around this problem is to touch the "DataVis Sheet To Go" (top left corner in black) icon and from there go to "Edit" and then "Keyboard".

Posted on Jun 03, 2009

Question

  • 1,287 People Helped

My Palm tungsten E2 hand held PDA is totally frozen and locked up

My unit became non functional when I downloaded too many pictures into it thus locking it up totally. I can turn it on but there is no response whatsoever when I touch a key or the screen.

It also will not turn off. I have to let the battery weaken enough that it automatically shuts down. In short it is completely non responsive to anything I do when trying to boot it up.

The unit is nearly new and has not been damaged or abused at all.

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Answer

  • Most Helpful of 1 Answers

Best thing to do here is to remove any memory cards etc.. and do a hard reset - seems like soft reset will or has not worked...

Press and hold the power button - keep it pressed and gently press the reset button on the back of the handheld.
Wait for the Palm Powered logo to appear and release the power button.
You should get a message warning about erasing all data. Press up on your 5-way navigator to reset.

This will erase all data inlcuding user information from the device, but synchronizing should get it all back - but you will loose anything that was not recently sync'd

good luck

Posted on May 27, 2009

Question

  • 769 People Helped

Transfer contacts and calendar from Palm to iPhone and iCal

how do i transfer my calendar and contacts from my palm pilot to iCal and iPhone?

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Answer

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The best way is to transfer the Calendar and Contacts to Outlook. The iPhone can then be synced with Outlook.

Unfortunately, tasks and memos do not transfer. You will need to find other 3rd party apps that are supported on the iPhone and transfer your data to them.

Two examples are:

1. Evernote - This is good for memo. You can export your memos and then import them into Evernote. unfortunately, when I did this, it was a bit tricky. I even had to write a little PERL script to create the format that it wanted.

2. RemembertheMilk - this is a todo application

Posted on Jan 12, 2010

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