20 Most Recent RCA Cable Modem DCM315R (11603540) Questions & Answers

try unplugging the modem for a minute or so then plug it back in it should reset itself .

RCA Cable Modem... | Answered on Jan 19, 2018

Disconnect the modem from the internet, your computers and anything else except power then boot it up again. Does anything at all change?

If nothing changes perform a soft reset... which prolly means leaving the modem powered up, poking a paper-clip into a tiny hole and whipping it right back out. When it comes on, does anything at all change?

If not either call the modem supplier or your internet service provider, or perform a hard reset; remembering that a hard reset will destroy all your settings.

Almost certainly, if a modem fails to work after a hard reset and following whatever advice your supplier or ISP offer, it needs replacing.

RCA Cable Modem... | Answered on Nov 06, 2017

download drivers here http://users.volja.net/pm5884/thomson.htm

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RCA Cable Modem... | Answered on Dec 30, 2010

If you haven't already, you should turn it off for at least 30 seconds, and then power it up again. While it's off, make sure that the cable is securely connected to the proper jack.

Once power is restored to the modem, it will initialize itself and then try to establish its connection to the network. I don't know the specifics for this model, but it will probably have status lights that indicate its progress. They may start out amber and turn green, or go from off to flashing to solid green, but it will take several steps and a minute or so to get everything to green. There is probably also an activity light that will flash when data is being moved over the new connection.

If this fails, you'll probably have to call your cable provider to report the outage. A service call may be needed to determine if there's a cable problem or if your modem has failed. (Did it go out during a thunderstorm or power failure?)

RCA Cable Modem... | Answered on Dec 17, 2010

Yes it definitely will, this modem is rated up to 30 Mbps without issue.

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RCA Cable Modem... | Answered on Oct 15, 2010

You need to log into the wireless router either by a computer that successfully connects wirelessly or by physically connecting with an ethernet cable. Once connected, log into the router by open a web browser (Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari), and typing the router's address (usually or into the Address (or URL) line. The default usernameand password is usually "admin" & "admin" or "admin" & "password". Once successfully logged in, look for a tab or link that says "Wireless" or "Security". You'll be able to change whether security is enabled or disabled, and the password associated with it. Your security options are WEP or WPA (or WPA-PSK). WPA-PSK is the most secure, but WEP is also an acceptable choice. Select the security option of your choice and either enter text into the passphrase generator or choose your own password and type it into one of the security key text fields. If you use a password that is not a plain english combination of letters and numbers, be sure to write it down so that you can enter it as needed on other wireless devices that need to access your router (ie-pda phones, game consoles, laptops, desktops, etc). Be sure to save changes so that the security settings and password is saved.
Let me know how you make out.

RCA Cable Modem... | Answered on Sep 06, 2010

There is no way in whihc YouTube will be stopped by modem! modem is just "translating" signal from telephone/satellite to computer. Modem do not control contents of the communication.

You need to find what piece of software on your computer is preventing you from accessing YouTube, try to disable first FireWall and then check if you have YouTube.

If you have YouTube after disabling FireWall, you need to switch on your FireWall and create permission on it to allow YouTube to pass through.

I cannot provide more detailed information as you did not provide me with what operating system you use and what firewall you have installed.

Hope this help solve your problem and you will be again enjoying your YouTube.

RCA Cable Modem... | Answered on Aug 08, 2010

When switching from USB to Ethernet (Or opposite) you have to unplug it, then hook up the Ethernet cable and plug it back in.

Please gave a vote (Rate our solution), it will give me some satisfaction to know that am helping some one so I will keep on helping.
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RCA Cable Modem... | Answered on Apr 01, 2010

I'm Kazi Aslam from Bangladesh. My mobile set is maximus S95 & it is a MTK GPRS Modem. When I connect it through USB port then shows that the necessary software for the INTEX hardware is not found. My questions is what is the software for it & how can I get it?

RCA Cable Modem... | Answered on Sep 18, 2009

So, have you forwarded those ports on the router?

RCA Cable Modem... | Answered on Aug 30, 2009

Who is you service provider and do you have a router connected to it as well?

RCA Cable Modem... | Answered on Apr 19, 2009

I figured out that with the RCA modems, if you pull them off the network ( disconnect the cable) , do a system reset (push the button on the back) for 45 seconds it goes into (what I call night rider mode) with the lights. After it is done with that it will give a class C address to the PC plugged into it. You can plug the gateway address into a browser and get into a configuration mode. There may be a place to reset the freq. not sure though. Sometimes you have to do it a few times to get it into this mode... once you lock in a configuration change I have never been able to get back into it without doing an other reset. Give it a try.

RCA Cable Modem... | Answered on Mar 30, 2009

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