20 Most Recent Ricoh IS 330DC Flatbed Scanner Questions & Answers

Did you ever get your answer? I'm trying to get one to quit pulling from the scan glass when it there's a doc in the ADF. When we load the ADF, the light comes on and everything! grr.

Ricoh IS 330DC... | Answered on Dec 01, 2011


I think the color ink in your printer is low or finished, that is why the print out are in black, i will advice you replace the color ink cartridge, in other to keep you moving.
You can get the color ink cartridge at either at amazon.com or ebay.com.

Take care.

Ricoh IS 330DC... | Answered on Sep 02, 2010

plese reinstall driver then u see problem not occurs

Ricoh IS 330DC... | Answered on Apr 19, 2010

try scanning book mode (lift the feeder and use a single sheet) if it is ok clean the small glass on the left side.
or there may be some dust on the mirrors.

Ricoh IS 330DC... | Answered on Jan 13, 2010

Hello there :O)

Try to go here :

Or here ( here you can also try to e-mail them and ask them for it ):

Or here :

Hope that helps
IF not then return here

Have a nice day

Please rate my answer

Ricoh IS 330DC... | Answered on Oct 18, 2009

The parts manual is 4mb big .With the service manual it comes to 16 mb.send me a e-mail and i'll send the manual as a attachment.

Ricoh IS 330DC... | Answered on May 22, 2009

check the datacable and first of all try loosing static charge and restart the system and now reinstall the required drivers

Ricoh IS 330DC... | Answered on May 08, 2009

Have you tried uninstalling the scanner and reinstalling it? Do you have the original software for it. If you do not then you should be abe to obtain a driver download at this site:


If you need to download the driver, be sure to do a clean download which means you need to turn off the scanner and unplug it,to turn off all running programs to do this including virus control. Download the file and save it to your desktop then click on it to install. Restart your computer.

If you have any other questions please let me know and please rate the solution. Thank You.

Ricoh IS 330DC... | Answered on Aug 20, 2008

We have also seen that Adobe Acrobat doesn't produce very clear scans (with a range of scanners). Adobe gives very good pdf file size but it downsamples images.

Ricoh IS 330DC... | Answered on Apr 22, 2008

Try cleaning the rubber rollers onder the cover where the documents feed in, using a rag and some rubbing alcohol.

Ricoh IS 330DC... | Answered on Apr 18, 2008

please clean the glass of scanner with wet tissue paper and see ther is no mark of colour or any dust celan both the glass one the document adf and the flat one


Ricoh IS 330DC... | Answered on Nov 16, 2007

HD could be defective .tyr disconnect

Ricoh Office... | Answered on Jun 21, 2020

How can I fix Printer Offline errors in Windows 10?
  1. Change printer settings.
  2. Restart the Print Spooler service.
  3. Change printer properties.
  4. Reinstall your printer drivers.
  5. Install the latest updates.
  6. Add a second printer device.
  7. Check if you're using a VPN connection.

Ricoh Office... | Answered on May 16, 2020

without error code or jam code no one can help u

Ricoh Office... | Answered on May 08, 2020

Description: TD sensor error black PCU
possible cause:
• TD sensor harness disconnected, loose, defective
• A drawer connector (located on the rear of a development unit) disconnected, loose, defective
• TD sensor defective, replace the PCU
Note: The TD sensor cannot be replaced independently. The PCU must be replaced if the TD sensor is defective

Ricoh Office... | Answered on May 08, 2020

Image transfer unit not set
call service man

Ricoh Office... | Answered on May 08, 2020

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