20 Most Recent Nortel Networks T7316E Telephone Platinum RoHS Questions & Answers


Jim,
Start by placing your first call on hold. Then call your other party. Once they are connected, dial Feature 3, then press the line key with the first call on it.

Nortel Networks... | Answered on Jun 03, 2020


Hi Amy, you can change the name for an extension, but it will change the name for the extension for all the phones.

It is best to do programming on a T7316, M7310, or an M7324

1. Feature **23646
2. Password: 266344
>>>your password may have been changed by your phone company. contact them for the password.
3. Scroll to General Admin
4. Go to Names
5. Select Set Names
6. Enter in the DN of the extension you would like to change
7. Use the dial pad to change the extension.
8. Press Rls when finished (handset with arrow facing down)

Nortel Networks... | Answered on Jun 03, 2020


Unplug it and plug it back in, for a reset, hope a power surge didn't fry it if so call the electric co they may reimburse you.

Nortel Networks... | Answered on Feb 10, 2016


Have you tried to call the phone and adjust the volume on the set while the call is coming in? I think the only way you can adjust the ringer volume is if the phone is ringing.

Nortel Networks... | Answered on Nov 04, 2015


Maybe you set the Do Not Disturb by mistake. press "feature #85"
or maybe you call forwarded it. press 'feature #4" or turn up the ringer 'feature *80'

Nortel Networks... | Answered on Oct 01, 2014


This means the system can no longer communicate with the voice mail. You can try to locate the voice mail and power cycle the unit to resolve the issue, If you still get inactive feature after the reboot you will need to replace the vms.

Nortel Networks... | Answered on Sep 12, 2014


Need more detail. Are you locked out of Feature 983?

Nortel Networks... | Answered on Sep 12, 2014


Choose Other, CCR, ADMIN, Enter 1 for CCR tree one and when the option for "Path" appears press 0 and you will have the option to record. I believe there is an option for "More" which you select and play the greeting if not you can choose rec and the option to play the current greeting will be on the screen.

Nortel Networks... | Answered on Sep 12, 2014


There is a mute button on the phone. It is located under the volume control button.1st button of three to the left. It is also possible your handset to the phone has gone bad.

Nortel Networks... | Answered on Sep 12, 2014


Try to power cycle the phone system by removing power and waiting two minutes then plug it in again. This should clear the problem.

Nortel Networks... | Answered on Feb 13, 2014


Follow this instructions to reset the Administrator password.

Press Feature 985 and dial 9 even though it is not listed as an option.

The display will show Pswd: dial 73738767793

The display will show Reset pswd? Press YES.

You should now be able to enter the default password.

2 digit extensions use 120000

3 digit extensions use 1020000

4 digit extensions use 10020000



Nortel Networks... | Answered on Feb 13, 2014


Change the administrator password by pressing Feature 985 dial 9 even though it is not listed as an option. The display will show Pswd: dial 73738767793. The display will show Reset pswd? Press YES. Now you can log into the voice mail system administrator using Feature 983 and the password 1020000 if you have 3 digit extension numbers. Add or delete the 0 between the 1 & 2 depending if you have 2 digit or 4 digit extension numbers.

Nortel Networks... | Answered on Feb 13, 2014


If they can hear you on your speaker but not the handset, the handset is bad. If they can't hear you either way, most likely the phone is bad. Try changing it with one that works, if the trouble follows the phone you have a bad phone. If the problem happens with the phone that did work you have a problem with your extension port in the phone system.

Nortel Networks... | Answered on Feb 13, 2014


That will require a programming change for your extension. If you are familiar with programming it is located under the capabilities heading and listed next as Forward NoAnswer - press show twice then next and you can use the CHNG soft key to change the delay before being forwarded.

Nortel Networks... | Answered on Feb 13, 2014


Try Feature ** ADMIN (23646) and password 23646. This should let you in to make name and time changes.

Nortel Networks... | Answered on Jan 27, 2014

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