You may have to use the foot plate and see if there a tangle there too. Clean it out. Make sure your top tension is correct for the material and needle, Make sure both bobbin and top thread are the same.
Hope this helps.
Best regards.

PfaFF Sewing... | Answered on Dec 23, 2020

1 Answer

I need a foot control and power cord for a Pfaff hobby SZA645f

so order one fixya doesnt sell products

PfaFF Sewing... | Answered on Nov 23, 2020

2 Answers

Where can I find a replacement bulb for pfaff tipmatic 1027? Is there one i can use of different brand? Part #?

fixya does not source Pfaff parts.

PfaFF Sewing... | Answered on Nov 14, 2020

1 Answer

Creative 7562 Plus or similar. Where can I get a circuit diagram?

Pfaff would be a possible source.

PfaFF Sewing... | Answered on Nov 14, 2020

1 Answer

Model 2058. Why doesn't the touch screen work?

Could be failure of the touch screen or related circuitry

PfaFF Sewing... | Answered on Nov 14, 2020

1 Answer

Need power switch for pfaff 7570 creative

Contact Pfaff to inquire.

PfaFF Sewing... | Answered on Nov 14, 2020

1 Answer

Creative 4.5. How can I reset?

UNPLUGGING IS ONLY WAY I KNOW OF ON ANY SEWING MACHINE

PfaFF Sewing... | Answered on Nov 06, 2020

6 Answers

No display on my Pfaff Creative 1475 when plugged in light is on just no display? I changed batteries 2 double A on bottom of machine.

it's possible that some part of the computer is or has gone out, it would be a good idea to have the machine checked.

PfaFF Sewing... | Answered on Oct 21, 2020

1 Answer

Pfaff creative icon not cutting jump stitches

Make sure to select your preferred thread cutting options as shown on pages 133 amf 135 of your User's Guide. If you have misplaced the User's Guide, it is available at http://www.pfaff.com/SiteFiles/PFAFF/fe/feeb8572-87eb-419e-86f9-187bebdcf7f1.pdf
Happy stitching,
Sewingirl/

PfaFF Sewing... | Answered on Oct 04, 2020

2 Answers

On Pfaff 7550, Menu button is stuck/ has lost its play. Absence of play prevents choice of stitches on display which does show. Reverse or Needle down, etc. buttons do not function when Menu is stuck.

Hello, Victoria -

I suggest you locate an authorized Pfaff sewing machine repair business near you and take the machine there for evaluation and repair.

Best wishes.

PfaFF Sewing... | Answered on Jun 28, 2020

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machine will not calibrate when click