Top 20 Samsung RF4287HARS French Door Refrigerator Questions & Answers

1helpful
1answer

Troubleshooting evap fans in samsung RF4287HARS

Double check that it doesn't run through the doorswitch.
9/14/2019 5:50:11 PM • Samsung... • 888 views • 1 helpful votes
0helpful
1answer

I have a Samsung RF4287HARS that will not dispense ice

Hi! Please check the Troubleshooting part of the manual to this Samsung fridge. Hope it will help! https://manualsbrain.com/en/manuals/1290202/?page=39
3/1/2019 1:11:10 PM • Samsung... • 494 views • 0 helpful votes
0helpful
2answers

Ice buildup in bottom of freezer compartment

Here's a link to a great website that will help you understand what might be causing your freezer to have that ice build up. I could explain it here, but if you look at this link, they've already done a wonderful job. http://www.appliance411.com/faq/defrostproblem.shtml Good luck!
6/8/2016 1:34:30 PM • Samsung... • 3,380 views • 0 helpful votes
0helpful
2answers

The ice maker is not working and the water dispenser is not working right. I've changed the filter,checked the water supply and reset ice maker and waited 24 hours. What's next?

First make sure you have water going to refrigerator Samsung water filter heads go bad and won't let water thru or it could be the fill valve it's right near the filter
5/30/2016 4:06:09 AM • Samsung... • 854 views • 0 helpful votes
0helpful
1answer

The alert ding goes constantly and no doors are ajar

How do I use the digital control panel on my Samsung fridge ...

www.samsung.com/uk/support/skp/faq/1023129
Samsung ElectronicsFeb 17, 2015 - Energy Saver Button. For better energy efficiency press the Energy Saver button. If condensation occurs on the doors turn the Energy Saver ...

Support - 4-Door Flex Refrigerator ... - Samsung

www.samsung.com > ... > French Door
Samsung Electronics4-Door French Door Chef Collection Refrigerator. 4-Door ... Will the Water Dispenser on the French Door Refrigerator Work Without a Water Filter Installed?

My New Samsung Fridge Won't Quit Beeping - eHow

www.ehow.com > Home
Remove bulky food items that might keep the door ajar. ... Samsung refrigeratorsfeature an internal door alarm system to alert you when a door ... The alarm turns off and the beeping stops no matter how long the doors remain ... Therefore you hear thedoor alarm go off in intervals, even though the door is actually closed.
1/19/2016 2:02:30 AM • Samsung... • 1,787 views • 0 helpful votes
0helpful
1answer

My water lever sometimes sticks and water continues to run. Is there a way to lubricate?

Hello John; My name is Peter. I am a retired field service refrigeration technician. First, I would recommend Samsung or LG to someone I did not like. 60% of my service calls were for these units. You have a solenoid valve for both your ice maker and one for your water dispenser in the lower back bottom corner of your unit. So, you either have: 1.) A plugged water valve that is not providing 65 PSI water pressure to close the water dispenser valve. 2.) The spool in the solenoid valve is worn or dirty and is not closing fast enough. Water supply valves will wear. and the rubber seating will block the water supply pressure. It is only going to get worse over time.
1/16/2016 3:56:26 PM • Samsung... • 183 views • 0 helpful votes
0helpful
1answer

Not making ice. Have water at fridge?? Please help?

If the ice slots are not filled with ice from the last time water filled the slots then it points to the=> Water Inlet Valve DA97-07827B If you fill the ice slots with water and allow it to freeze it should dump or drop the cubes into the ice bucket. If nothing happens then this points to the=> DA97-07365G Ice Maker Assembly List of=> RF4287HARS Parts I'm here should you have question, Thanks, Sea Breeze
10/10/2015 7:00:43 PM • Samsung... • 571 views • 0 helpful votes
0helpful
1answer

The panel shows code 1 E and code 39 E can you tell me what is wrong the ice maker is not making ice

Both are Ice maker sensor errors, service required. I don't recommend you attempting repair without knowledge of appliance repairAppliance 911 Sea Breeze
9/29/2015 5:53:56 AM • Samsung... • 449 views • 0 helpful votes
1helpful
1answer

Not making ice after a power outage.

ICE MAKER not making ice: Inspect Water fill tube, Inspect the ice maker mold to see if there are ice cubes present. If there are no cubes or very small cubes, then you should look for issues with the water fill system. Inspect the fill tube and the fill cup area at the back of the ice maker to make sure that they are not frozen. If there is an ice buildup in that area, confirm no foreign objects have disrupted the flow of water into the fill cup. If nothing obvious has caused the ice buildup then suspect the inlet valve, tubing or low water pressure. Inspect the outlet tubing from the fill valve to the ice maker fill tube for any signs of restrictions and replace if necessary. WATER INLET VALVE: Check the water inlet valve for any restrictions. You will need to shut off the valve from the household water supply before you disconnect the inlet tubing. Some water inlet valves may have a screen to filter debris before it can enter the valve. If the screen is plugged, water flow will be restricted and the result will be small or layered ice cubes. Remove and clean the screen or replace the valve. If dirt has gotten into the valve it may not shut off completely and will continuously drip water into the ice maker fill tube and will eventually freeze up. Low household water pressure or a restriction at the manual shut off valve will also cause the water inlet valve to not shut off completely and create this same condition. Self piercing saddle valves are the most common shut off valve to cause this problem as the hole that is pierced in the water line is often too small and will more easily become restricted. The water inlet valve is operated by line voltage supplied through the ice maker control. Power is applied for approximately 7-9 seconds during the harvest cycle and energizes the solenoid on the valve to allow water to flow. You can check the solenoid for continuity with a multi-meter. On models with multiple solenoid inlet valves, you will need to determine which portion or portions of the valve are used for the ice maker. You can normally follow the inlet tubing from the ice maker back to the valve. Unplug the refrigerator and turn off the water supply to the valve before working with this part. (HOW TO TEST INLET VALVE: Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush or warm running water. If you cannot clear theclog, it will be necessary to replace the valve (the filter is not removable on most inlet valves). Test thewaterinletvalve for continuity using a multImeter. First, inspect the coil for an indication of it's ohm rating. If no information is printed on the coil, then use the range of 170 to 500 ohms. Set the multitester to the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. The multitester should display a reading that matches the coil's rating or if you don't know the rating then it should fall into the range of 170 to 500 ohms. If the water inlet valve does not pass this test, it should be replaced. If the inlet valve has two coils, test the second coil in the same way (note that they may not have the same ohm rating). The valve can also fail mechanically. So even if it passes the electrical test, it may still require replacement. If you have ruled out all other possibilities, go ahead and replace the valve. Check the tap valve.A bad tap valve-the little device that connects the ice maker's water supply tube to the water pipe-may cause the problem where the ice maker's supply tube connects to the water pipe. If necessary, replace the inlet valve and the tap valve. For the tap valve, use the type that requires you to drill a 1/4-inch hole (as opposed to the "self-piercing" type). You can buy anice maker connection kitand do this yourself, or call a repair person or plumber to install an inline water filter when replacing the valve. Lastly the ICE MAKER ASSEMBLY: If there are no ice buildup issues or suspected problems with the water supply, then you may have a problem with the ice maker control. The most common type of ice maker used in modern refrigerators is the heat release ice maker. The ice maker uses heat to release the ice cubes. If the water's route is blocked or the solenoid doesn't work-or if the bail wire is lifted-the ice maker won't make ice. (Also note that your home's water pressure may not be strong enough to serve an ice maker.) If you have a heat release or modular ice maker it will have a removable cover at the front. Behind the cover is a series of electrical test points that can be used to diagnose the ice maker. The unit can be manually operated by inserting an insulated jumper wire into test points "T" and "H" to initiate a "test harvest". On other ice makers jumper at points N & M (neutral to Motor) The jumper should be insulated 14 gauge solid wire that has the insulation stripped back about 3/4 of an inch on both ends, and bent into a "U" shape. When inserted into the test points for 5 to 10 seconds, the motor should start and the cycle will continue on its own. You may have to manually close the freezer door switch for this to operate. This test will simulate a real harvest cycle and will operate the ejector blades, shut off arm and the fill valve in the proper sequence, and will allow you to do a proper diagnosis. This is a live voltage test and should only be performed by a qualified person. If the motor does not start, you can verify that you have power to the ice maker at test points "L" and "N". If the ice maker is getting power and does not perform a cycle, then the module will need to be replaced On component mode ice makers the testing is done differently. Testing a thermostat in a component ice maker: The thermostat is located near the bottom ofthe support box. The thermostat is connected by two or three wires.Label the wire placement before disconnecting them. Remove thethermostat by loosening the clamp, by pushing back the retainerclips, or by removing the retaining screws. Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat whenit has come up to room temperature (about 20 minutes after removing it from the freezer). If the thermostat has two wires touch one probe to each wire. You should get a reading of infinity.Chill the thermostat in the freezer for about twenty minutes andretest. This time you should get a reading of zero (continuity). If the thermostat has three wires, number them 1, 2 and 3. Test combinations 1 & 2, 1 & 3and 2 & 3 and write down the results. Two of the combinations should yield a reading of infinity and one should yield a readingof zero. Now chill the thermostat in the freezer for about twenty minutes and retest. The combination that had a zero reading before, should now have a reading of infinity. One of the two other combinations should now yield a zero reading.If the thermostat fails this test, it should be replaced. Testing a modular ice maker 'sthermostatcan be tested and replaced individually. Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat when it is cold (10 degrees). Insert one probe into the hole labeled "T" and the other probe into the hole labeled "H". The meter should indicate zero resistance (continuity). After the ice maker has warmed up, repeat the test and this time the meter should indicate infiinity (no continuity).If the thermostat does not pass both tests, it should be replaced.
4/8/2015 9:27:27 PM • Samsung... • 4,334 views • 1 helpful votes
0helpful
2answers

Samsung French Door Refrigerator not making ice. Ice Off is lit and cannot be reset by pressing the button by the ice maker or holding Crushed Ice button for three seconds. Any ideas?

ICE MAKER not making ice: God is the reason I give you free advice so God is good! Inspect Water fill tube, Inspect the ice maker mold to see if there are ice cubes present. If there are no cubes or very small cubes, then you should look for issues with the water fill system. Inspect the fill tube and the fill cup area at the back of the ice maker to make sure that they are not frozen. If there is an ice buildup in that area, confirm no foreign objects have disrupted the flow of water into the fill cup. If nothing obvious has caused the ice buildup then suspect the inlet valve, tubing or low water pressure. Inspect the outlet tubing from the fill valve to the ice maker fill tube for any signs of restrictions and replace if necessary. WATER INLET VALVE: Check the water inlet valve for any restrictions. You will need to shut off the valve from the household water supply before you disconnect the inlet tubing. Some water inlet valves may have a screen to filter debris before it can enter the valve. If the screen is plugged, water flow will be restricted and the result will be small or layered ice cubes. Remove and clean the screen or replace the valve. If dirt has gotten into the valve it may not shut off completely and will continuously drip water into the ice maker fill tube and will eventually freeze up. Low household water pressure or a restriction at the manual shut off valve will also cause the water inlet valve to not shut off completely and create this same condition. Self piercing saddle valves are the most common shut off valve to cause this problem as the hole that is pierced in the water line is often too small and will more easily become restricted. The water inlet valve is operated by line voltage supplied through the ice maker control. Power is applied for approximately 7-9 seconds during the harvest cycle and energizes the solenoid on the valve to allow water to flow. You can check the solenoid for continuity with a multi-meter. On models with multiple solenoid inlet valves, you will need to determine which portion or portions of the valve are used for the ice maker. You can normally follow the inlet tubing from the ice maker back to the valve. Unplug the refrigerator and turn off the water supply to the valve before working with this part. (HOW TO TEST INLET VALVE: Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush or warm running water. If you cannot clear theclog, it will be necessary to replace the valve (the filter is not removable on most inlet valves). Test thewaterinletvalve for continuity using a multImeter. First, inspect the coil for an indication of it's ohm rating. If no information is printed on the coil, then use the range of 170 to 500 ohms. Set the multitester to the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. The multitester should display a reading that matches the coil's rating or if you don't know the rating then it should fall into the range of 170 to 500 ohms. If the water inlet valve does not pass this test, it should be replaced. If the inlet valve has two coils, test the second coil in the same way (note that they may not have the same ohm rating). The valve can also fail mechanically. So even if it passes the electrical test, it may still require replacement. If you have ruled out all other possibilities, go ahead and replace the valve. Check the tap valve.A bad tap valve-the little device that connects the ice maker's water supply tube to the water pipe-may cause the problem where the ice maker's supply tube connects to the water pipe. If necessary, replace the inlet valve and the tap valve. For the tap valve, use the type that requires you to drill a 1/4-inch hole (as opposed to the "self-piercing" type). You can buy anice maker connection kitand do this yourself, or call a repair person or plumber to install an inline water filter when replacing the valve. Lastly the ICE MAKER ASSEMBLY: If there are no ice buildup issues or suspected problems with the water supply, then you may have a problem with the ice maker control. The most common type of ice maker used in modern refrigerators is the heat release ice maker. The ice maker uses heat to release the ice cubes. If the water's route is blocked or the solenoid doesn't work-or if the bail wire is lifted-the ice maker won't make ice. (Also note that your home's water pressure may not be strong enough to serve an ice maker.) If you have a heat release or modular ice maker it will have a removable cover at the front. Behind the cover is a series of electrical test points that can be used to diagnose the ice maker. The unit can be manually operated by inserting an insulated jumper wire into test points "T" and "H" to initiate a "test harvest". On other ice makers jumper at points N & M (neutral to Motor) The jumper should be insulated 14 gauge solid wire that has the insulation stripped back about 3/4 of an inch on both ends, and bent into a "U" shape. When inserted into the test points for 5 to 10 seconds, the motor should start and the cycle will continue on its own. You may have to manually close the freezer door switch for this to operate. This test will simulate a real harvest cycle and will operate the ejector blades, shut off arm and the fill valve in the proper sequence, and will allow you to do a proper diagnosis. This is a live voltage test and should only be performed by a qualified person. If the motor does not start, you can verify that you have power to the ice maker at test points "L" and "N". If the ice maker is getting power and does not perform a cycle, then the module will need to be replaced On component mode ice makers the testing is done differently. Testing a thermostat in a component ice maker: The thermostat is located near the bottom ofthe support box. The thermostat is connected by two or three wires.Label the wire placement before disconnecting them. Remove thethermostat by loosening the clamp, by pushing back the retainerclips, or by removing the retaining screws. Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat whenit has come up to room temperature (about 20 minutes after removing it from the freezer). If the thermostat has two wires touch one probe to each wire. You should get a reading of infinity.Chill the thermostat in the freezer for about twenty minutes andretest. This time you should get a reading of zero (continuity). If the thermostat has three wires, number them 1, 2 and 3. Test combinations 1 & 2, 1 & 3and 2 & 3 and write down the results. Two of the combinations should yield a reading of infinity and one should yield a readingof zero. Now chill the thermostat in the freezer for about twenty minutes and retest. The combination that had a zero reading before, should now have a reading of infinity. One of the two other combinations should now yield a zero reading.If the thermostat fails this test, it should be replaced. Testing a modular ice maker 'sthermostatcan be tested and replaced individually. Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat when it is cold (10 degrees). Insert one probe into the hole labeled "T" and the other probe into the hole labeled "H". The meter should indicate zero resistance (continuity). After the ice maker has warmed up, repeat the test and this time the meter should indicate infiinity (no continuity).If the thermostat does not pass both tests, it should be replaced.
4/20/2015 6:37:20 PM • Samsung... • 2,248 views • 0 helpful votes
0helpful
1answer

LED lights flashing, not cooling -"repairmen" switched the control panel, two hours later after self diagnostics the LEDs started flashing - 6 weeks back and forth!

not sure bout the led lights and or the panel being switched? however FREEZER /FRIDGE NOT COOLING: Optimum refrigerator temperature at or below40° F(4° C). The freezer temperature should be0° F(-18° C). Check temperatures periodically. Appliance thermometers are the best way of knowing these Check ur cold control thermostat, ur thermistors in both fridge and freezer ( they should be checked for both ohms and for amount of current being put out as per ur model ), ur air flow vent from freezer to fridge.( to make sure it opens and closes without any restrictions) On thermistors check for A close circuit and amount of ohms not just an Ohm reading. As per ur model. Most should atleast show 1200 ohms. Also Check door seals for leakage. Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited. FAN check to see if it is operating or restricted A fan that is not blowing or restricted will not circulate the cold air properly. Often, the first thing that folks do when their refrigerator starts to feel warm is turn both controls on the coldest settings.This is exactly the WRONG thing to do.Turning the cold control to the coldest settingwillkeep the compressor running longer and make lots of cold air. But turning the air door to the coldest settingclosesthe airway to the food section. Lots of cold air is made, but most of it stays in the freezer section, and the food section actually getswarmer. Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator. May also need to check the defrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad? Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next. Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance.. THE COMPRESSOR: If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor, relay and or capacitor is overheating or not getting proper power and will not start.The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed. To check ur compressor with multi meter: Disconnect and remove the relay and capacitor from compressor, some located next to compressor in a casing. You wills see 3 prongs coming out of compressor. 1 goes to ur srtart winding, 1 goes to ur run winding and the center goes to ur ground. Place ur meter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms. Next place meter prong on run prong and the center ground prong agin. Take note of the reading in OHMS. Example 4 ohms Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total of ur two separate test. 9 ohms, if they match ur ok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms , u have a short in ur compressor. It should show infinity Lastly you should also check ur THERMISTORS in the freezer and fridge section for continuity OHMS and for amount of OHMS current being put out. In most models around 13000 ( give or take 150 ohms) ohms is required. Read more:http://removeandreplace.com/2013/10/31/fix-refrigerator-freezer-wont-cool-freeze/#ixzz3WDEo5NDJ REMEMBER GOD IS THE REASON FOR GOOD ADVICE" Refrigerator Is Not Cooling What To Check And How To Fix 25748867-oj31pmt05x02zgdxjxsset5x-3-0.jpg 25748867-oj31pmt05x02zgdxjxsset5x-3-2.jpg 25748867-oj31pmt05x02zgdxjxsset5x-3-5.jpg 25748867-oj31pmt05x02zgdxjxsset5x-3-9.jpg 25748867-oj31pmt05x02zgdxjxsset5x-3-14.jpg
6/16/2015 7:11:28 PM • Samsung... • 209 views • 0 helpful votes
0helpful
1answer

Why would info panel say OF for both fridge and freezer?

It seems it is gone to showroom mode. Press and Hold energy saver and power freeze together for 3 seconds. Good luck.
5/30/2015 10:41:50 PM • Samsung... • 144 views • 0 helpful votes
0helpful
1answer

No water coming out of dispenser door. changed solenoid kit, still no water.

Clog, filter perhaps? If you need further help, I’m available over the phone at https://www.6ya.com/expert/ron_a476a70a75690d24
5/24/2015 6:42:22 PM • Samsung... • 164 views • 0 helpful votes
0helpful
1answer

How do I remove the panel to get to the ice dispenser switch and what do I use as a tool to pry panel off to prevent damage to it? I have tried to pry it off but cannot get it to move.

check the icemaker first. Can you hear the auger motor when paddle is pressed? Is there ice in the bin?
4/2/2015 3:25:43 PM • Samsung... • 447 views • 0 helpful votes
0helpful
1answer

Water is coming out of door dispenser with little pressure. replaced filters didn't help

Look for a pinched water line. If there is a shut off valve fin the water line, make sure it is fully open. I can't imagine there is blockage some where in the water supply line.
4/18/2015 5:09:10 PM • Samsung... • 154 views • 0 helpful votes
0helpful
1answer

We have water coming from the bottom of the refrigerator! I just replaced the filter a week ago ! What is going on???

Look for condinsate line at bottom not in catch tray
3/8/2015 7:25:56 AM • Samsung... • 174 views • 0 helpful votes
0helpful
1answer

SAMSUNG REFRIGERATOR SHOWING CODE IE . POWER WENT OUT TODAY. HOW DO WE RESET IT?

Unplug the refrigerator for 5 minutes and plug it back. Now press "Energy Saver" and "Lighting" together and hold it for 3 seconds. It should clear the error message. Good luck!
8/24/2014 10:23:18 PM • Samsung... • 701 views • 0 helpful votes
Not finding what you are looking for?
Samsung RF4287HARS French Door Refrigerator Logo

153 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Samsung Refrigerators

  • Samsung Refrigerators

Most Popular Question

troubleshooting evap fans in samsung

  • Refrigerators
Loading...