20 Most Recent Samsung RF4287HARS French Door Refrigerator Questions & Answers

My fridge got flooded for about 2 feet. But after the flood water was gone, I plugged the fridge and it was working. We moved out of the flooded home a year ago and I left the fridge (I deep cleaned the fridge of course) in a storage room for about a year. Now moved the unit to my garage and I was planning to use it as a backup fridge for some chemicals (not food related). However when I plugged it, it shows the error 23e and both fridge and freezer do not work. It is going to be an easy fix or should I let it go, considering the story?

Samsung... | Answered on Jun 19, 2020

The whole unit must be removed and unplugged. There is a screw in the bottom near the dispenser opening. Remove this screwn and then take a butter knife and start prying the unit outword.

The lever that operates the microswitch may be broken and was on mine. This part is cheap plastic and breaks when over entended in the least. If the actuation lever is broken, you will NOT feel any resistance when pressing the Ice despenser and will push on through to dispense water. Problem is there is NO fix for this except replacement and Samsung will not pay for it.

I fashioned a piece of bailing wire in place of the lever that will act the same and have a little spring incase someone presses to hard with their cup/glass. Yes... its bailing wire and works great. You must drill through the middle of the broken support, fashion the wire, coat with super glue and put in position pretty quick. 43e0da13-0ab4-425d-8cad-f17e16cccb58.jpg

If you find a small plastic piece on the floor and your ice maker stops dispensing.... I think I know your problem.

Samsung... | Answered on Jun 04, 2020

Here's a link to a great website that will help you understand what might be causing your freezer to have that ice build up. I could explain it here, but if you look at this link, they've already done a wonderful job.


Good luck!

Samsung... | Answered on Nov 20, 2019

I'm not sure what all the wild goose chase answers are all about, but you guys are WAY overthinking this and not solving the problem. I'm a 45 year old stay at home mom, decidely and possibly forever "un-handy". The solution is simple, as I just administered it this morning after a self-imposed power outage: Press the "Energy Saver" + "Lighting" button simultaneously for 3-5 seconds and you should be back in business. When this happened on a previous occasion, we had a repair guy come out, although the fridge was operating perfectly bc we weren't sure if that error message was indicating something important. Well, I felt like a schmuck when the guy showed me how to reset the panel (and we were both a bit irritated that phone tech support didn't do a better job of level 1 troubleshooting). So there it is...if your fridge is working fine but showing 1E, press Energy saver + Ligthing at the same time (you may need a flashlight since the panel will be dark).

Samsung... | Answered on Oct 28, 2019

Double check that it doesn't run through the doorswitch.

Samsung... | Answered on Sep 16, 2019

Hi! Please check the Troubleshooting part of the manual to this Samsung fridge. Hope it will help! https://manualsbrain.com/en/manuals/1290202/?page=39

Samsung... | Answered on Mar 01, 2019

Press and hold "Alarm" touch pad for 3 seconds and it should reset the filter light to blue.

Samsung... | Answered on Feb 24, 2019

How do I use the digital control panel on my Samsung fridge ...


Samsung ElectronicsFeb 17, 2015 - Energy Saver Button. For better energy efficiency press the Energy Saver button. If condensation occurs on the doors turn the Energy Saver ...

Support - 4-Door Flex Refrigerator ... - Samsung

www.samsung.com > ... > French Door

Samsung Electronics4-Door French Door Chef Collection Refrigerator. 4-Door ... Will the Water Dispenser on the French Door Refrigerator Work Without a Water Filter Installed?

My New Samsung Fridge Won't Quit Beeping - eHow

www.ehow.com > Home
Remove bulky food items that might keep the door ajar. ... Samsung refrigeratorsfeature an internal door alarm system to alert you when a door ... The alarm turns off and the beeping stops no matter how long the doors remain ... Therefore you hear thedoor alarm go off in intervals, even though the door is actually closed.

Samsung... | Answered on Oct 23, 2018

Hello Jerry Fuller,

All your codes point to the same circuit pack.
Main Control Board ...DA41-00884a

PCB "CN76" low voltage condition... Low Voltage condition

(PCB = Printed circuit board)

If you have any questions or comments relating to Samsung products,

Please contact the SAMSUNG customer care center.
TEL : 905-542-3535 FAX : 905-542-3835
1-800-SAMSUNG (7267864)

owners manual
Samsung RF4287HARS User Manual

Service MANUAL (CODES on page 60)
Samsung RF4287HARS Service Manual

Samsung... | Answered on Apr 08, 2018

First make sure you have water going to refrigerator Samsung water filter heads go bad and won't let water thru or it could be the fill valve it's right near the filter

Samsung... | Answered on May 08, 2017

The filter may have been installed backwards.

Samsung... | Answered on Mar 30, 2017

Hello John;

My name is Peter. I am a retired field service refrigeration technician.

First, I would recommend Samsung or LG to someone I did not like. 60% of my service calls were for these units.

You have a solenoid valve for both your ice maker and one for your water dispenser in the lower back bottom corner of your unit.
So, you either have:
1.) A plugged water valve that is not providing 65 PSI water pressure to close the water dispenser valve.
2.) The spool in the solenoid valve is worn or dirty and is not closing fast enough.

Water supply valves will wear. and the rubber seating will block the water supply pressure.

It is only going to get worse over time.

Samsung... | Answered on Jan 17, 2016

If the ice slots are not filled with ice from the last time water filled the slots then it points to the=> Water Inlet Valve DA97-07827B If you fill the ice slots with water and allow it to freeze it should dump or drop the cubes into the ice bucket. If nothing happens then this points to the=> DA97-07365G Ice Maker Assembly List of=> RF4287HARS Parts I'm here should you have question, Thanks, Sea Breeze

Samsung... | Answered on Oct 11, 2015

Both are Ice maker sensor errors, service required. I don't recommend you attempting repair without knowledge of appliance repair

Appliance 911 Sea Breeze

Samsung... | Answered on Sep 29, 2015

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