20 Most Recent Sylvania SMPK 8099 Video MP3 Player Questions & Answers

MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

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What do you mean by this software converter? A software Updat? If so, contact the authorized service center for RCA. It will be best, as software to RCA are very rare to get for download. http://electronicshelponline.blogspot.com/

Hold down the Pause/Play button until the volume pops up at the bottom.

Hi Alberta...go to www.google.com. Type in ''s0ftware f0r (the model of your mp3 player) and press search. A wide range will be displayed to you. Choose the one that suits you best and follow the instructions to download your software.

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Try charging it overnight and if it still does not work return it to the shop where you purchased it for a replacement or refund as it wouls be under warranty.

If its not getting charged, please change the battery with a new one or you can trick, you can show some heat to the battery, which makes the battery for use of charging. But it wont be useful and effective as it is a work around solution. Please use a new battery and try charging.Thanks