you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver
this might be because you have not selected the option to burn an certain type of cd/dvd ie:data ,audio ,iso or your burning software does not support the type of cd/dvd you are trying to burn there are plenty of free burning software programs on the internet hope this helps you which burning software??35 questions posted
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