20 Most Recent Kodak EasyShare DX6490 Digital Camera - Page 2 Questions & Answers

Lets just say that the show is over !!!!! The repair on this older model will cost more than a new camera. This is no joke, you are talking hundreds of dollars and these DX6490 models sell on E-Bay for half of that.

Hello Lester, These Kodaks use codes for diagnostic reasons, they will show a code when there is a reason for service. They are used by the tech for diagnostics just like your vehicles fault codes.Best Regards, Russell

Hello Carol, This is an ongoing problem with these cameras, the cost of the repair exceeds the price of a replacement camera found on E-Bay. Find a good one and you are still able to use your accessories, batteries,dock,memory cards,etc.There are some nice DX6490 cameras listed all the time.Regards, Russell

Hello Tina, Try to connect the camera directly to the PC using the USB cable and see if this works, if not uninstall the Kodak software and do a full reinstall.Best Regards, Russell

Hello, Any error code displayed on the screen is for diagnostic purposes only.the unit will need to go to repair facility for further testing to determine the fault. This is not for consumer use.Best Regards, Russell

Hello, Sounds like you have a drive motor/gear assembly malfunction,this type of failure is costly to repair.Best Regards, Russell

Hello, I work on these DX6940 cameras and can tell you that you are between a rock and a hard place when it comes to the small joystick.This is a major point of failure on these cameras and you will not find a good replacement unit, Chinese made low quality and no replacements available. You need two cameras to make one good one !!!GOOD LUCKRussell

Hello, Sounds like you may have a battery problem. The DX6490 battery loses it's capacity over time, If the battery is a couple years old they are known to fail. May not be any problem with camera, try a new battery and let it charge completely before installing it.Best Regards, Russell

Hello, sounds like you need to uninstall the Kodak software package completely and reinstall it from scratch !!!! Sounds like software error and not a fault of the DX6490.Best Regards, Russell

Hello, Did you try the button marked EVP/LCD it is in the upper left corner above the display ? It's a small silver button next to the eye-piece.Best Regards, Russell

Hello Billy, Sounds like a Windows OS problem, have you tried rebooting the PC ? You may have to uninstall the kodak software and reinstall it. try plugging the camera in directly to the PC with the usb cable. One of these should solve your problem.Best Regards, Russell

Remove the batteries and clean the battery contacts inside the camera with a soft cloth (a heavy buildup on the contacts may require cleaning with a fine wire brush, steel wool, or sandpaper). Remove any residue that the cleaning leaves in the camera, and then reinstall the batteries. This clears most power-on problems, but if yours persists, check the Kodak troubleshooting guide at:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Hello Teacher, Since we have nothing to lose but a DX6490 try to gently push the lens housing in with the palm of your hand until it is fully seated, then gently pull the lens assembly out to it's extended position,now gently push it back in. Install battery and turn it on to see what happens. If this works, great, if it does not work list the camera on E-Bay for parts and I may buy it !!!Best Regards, Russell

Hello, Don't know what you are calling "crashed" was it do to the operating system, the power supply, or hard drive failure ? Hard drive data can be recovered even if the drive has failed. If th PC died for some other reason you can install the drive in a different PC as a slave and get your data back.I am a computer tech.Best Regards, Russell

Hello, Sounds like typical Microsoft Windows Registry Problems, Uninstall the Kodak Software Package and reinstall it. This should correct the issue.Best Regards, Russell

Hello Cynthia, Well there can be several reasons for this, First thing is to try a known good charged battery as these have a problem as they age not having enough power to boot the camera which requires quite a bit of power to start because of turning on the display, operating the lens motor,charging the flash,etc. This would be my first check before you go any further.Best Regards, Russell

Hello, Well I work on these DX6490 Kodaks as a hobby, I guess I am a sucker for punishment !!!! These guys all have problems with the small joystick you are referring to. It was just not designed or built for the long haul. As they age the problems begin to show. Not a cheap repair. Time to think about a newer camera, sell yours on E-Bay for parts, It will probably sell if the camera is in good condition.Best Regards, Russell

Hello Joan, There are no diagnostic utilities available to the consumer for the DX6490. It sounds like the drive unit for the lens has worn over time. Not a cheap repair, Sorry.Best Regards, Russell

Hello Kerry, Sounds like your friend owes you a camera. If your Dx6490 took a good hit you can bet there is internal damage. This will be a very costly repair. The current selling price for a nice used one will be cheaper than fixing the one you have.Believe me, I work on these as a hobby now.Best Regards, Russell

Hello, If the batteries you have are charging up with no problems then it sounds as if the rotary switch has gone 10 - 7. This model Kodak suffers from a great deal of switch problems. Cheap China plastic.There are thousands of owners with these cameras having switch problems as the cameras age. Only cure is to replace the camera. It is not cost effective to repair.Best Regards, Russell