20 Most Recent RIM Blackberry Playbook with 64GB Internal Memory Dualcore 1GHz Processor Tablet Questions & Answers

Here's how you turn wifi on and off on your playbook:

If it is on and you can see the wifi network you want to connect to, but still cannot connect. You need to contact the owner of the wireless network and have them provide you with their wireless password or passphrase.

I hope this helps.

RIM Blackberry... | Answered on Jul 16, 2016

  1. Use a browser in the BlackBerry PlayBook or a personal or laptop computer and go to the BlackBerry ID Password Reset page.
  2. Enter your username (your BlackBerry ID) in the first box.
  3. Enter the slightly scrambled verification code in the second box. The CAPTCHA system helps prevent computerized attempts at cracking password codes; presumably humans are better at reading those oddly shaped characters. If you have trouble with one set, tap Refresh the Image to get a new group.
  4. Click Submit.
    If you've done it correctly, a confirmation message tells you that reset instructions have been sent to the BlackBerry ID e-mail address. For security reasons, the reset instructions don't go to your BlackBerry smartphone or to your BlackBerry PlayBook. The idea is to prevent an unauthorized user from picking up either device and gaining control of it.
  5. On a personal or laptop computer, log in to the e-mail account you specified and find the message.
    You can log in also on any other e-mail-capable device other than your BlackBerry PlayBook or BlackBerry smartphone. The message comes from [email protected] If you can't find it, check the spam folder.
  6. Click the link in the message.
    A web browser should load on the device; if it doesn't, tap the link and copy; then open a browser and paste it there.
  7. When the password reset page loads, enter a new password for your BlackBerry ID.
  8. Now confirm.

How to Reset BlackBerry ID Password for Your PlayBook

RIM Blackberry... | Answered on Jun 17, 2016

I know this may sound lame but have you tried turning your device OFF for 20-30 minutes (not standby)? It's saved my bacon more than a few times... If that doesn't work, try going to
blackberryworld.com. They might be able to help you.


RIM Blackberry... | Answered on Jul 10, 2015

take it to a phone repair shop as you may ,just may be able to retrieve the hard drive where all the files will be

RIM Blackberry... | Answered on May 17, 2015

Hey Brian,
This might be a little more complex, but it does work. When you plug your Blackberry into your computer, under the software forget your existing device. From there go ahead and reinstall the desktop software. Unplug your Blackberry and run the desktop manager. In the device menu the only available options are Sync Type, Switch Devices and Exit. Power down the Blackberry. In the desktop software, go ahead and click the Switch Devices button and plug in your Blackberry as prompted. From here be sure you have a local wifi you can connect to and the Blackberry should start up as normal.

RIM Blackberry... | Answered on Feb 27, 2015

Have you tried a soft reset? (Turning the unit off for at least 10 minutes and then on again) Is the password asked for right after you turn it on? Can you get to your settings? If you can get to your settings, go to Security. Choose Development Mode and choose Disable. It will probably ask for your password. Good Luck!


RIM Blackberry... | Answered on Feb 16, 2015

go to blackberry.com. and the vidio will tell u how to fix the battery. lol.

RIM Blackberry... | Answered on Nov 22, 2014

Connect it to a PC that has the latest Blackberry desktop software installed and update the OS on the Playbook. If the computer will not detect that Playbook might be toast. I just tossed one that would recognize but the power button was bad and the batteries were oozing fluid.

RIM Blackberry... | Answered on Nov 12, 2014

try using a different charger. if another charger works then it is probably a bad cable.

RIM Blackberry... | Answered on Sep 03, 2014

Probably someone stepped on the plug and deformed the plug. Look carefully at it It should be the same shape as the port on BB. Check also to see if anything got inside the port. Use a toothpick to dislodge. Blow out Use a hairdryer on low heat.

RIM Blackberry... | Answered on Aug 27, 2014

To perform a hard reset, complete the following steps.
  1. Remove the battery cover from the back of the BlackBerry smartphone
  2. Remove the battery, and then reinsert it after a few seconds
  3. Replace the battery cover.
To perform a soft reset, complete the following steps.
  1. Press and hold the Alt key (1)
  2. While holding down the Alt key, press and hold the Right Shift key (2)
  3. With both of those buttons still pressed, press the Backspace/Delete key (3)
  4. When the screen turns off to indicate that the BlackBerry smartphone is restarting, you can then release the keys you have been holding.
To fully remove data from a BlackBerry smartphone, you will need to perform a security wipe
To initiate a security wipe, complete the following steps:
  1. On the BlackBerry smartphone, select Options from the home screen.
  2. Select Security Settings, then Security Wipe.
  3. Specify what items will be wiped during this process by checking off the boxes.
  4. Enter "blackberry" (field is not case-sensitive) and select Wipe.
  5. The BlackBerry smartphone will reset a few times, and after this process is complete, it will no longer contain any of your personal data.

RIM Blackberry... | Answered on Aug 27, 2014

Hold down the volume up key, volume down key, and power button at the same time and hold it for about 15 seconds. TIP: Its easier if you hit the volume up key then the volume down key and then the power key

RIM Blackberry... | Answered on Aug 26, 2014

Try going to the picture of the "cog" (settings) in the upper right hand corner of your screen. Then, select WiFi. Make sure you are connected to the proper server. It should turn green with the tethering arrows showing. If it is already green and you have selected the proper server, select it again anyway. Or, on the screen, tap on the wiFi symbol and select ON. Good luck!!!

RIM Blackberry... | Answered on Aug 15, 2014


How to recover a BlackBerry ID using a BlackBerry smartphone

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating "A request to reset your password has been submitted"
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: [email protected])

Note: Don't forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"


6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!
How to recover a BlackBerry ID using a BlackBerry Playbook tablet

To recover your BlackBerry ID password using a BlackBerry Playbook tablet, follow the steps below. Something to keep in mind is that you may be asked for the answer to the security question that you created during the initial setup of your BlackBerry ID.

1. On your BlackBerry Playbook tablet, open "Options" by taping the gear in the top right corner of the Home Screen
2. From the menu on the left tap "BlackBerry ID"
3. Tap the Pencil icon to the right of "Change Password"
4. Tap "Forgot password?"
5. Enter your password recovery question which you created when the B BID was initially set up and tap "OK"

. Open "Messages" on your BlackBerry Playbook tablet or log into your mailbox/web mail using the BlackBerry Playbook tablet browser and select the email from [email protected]
7. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"
8. The link will open the web browser on the device, enter the new password in both fields and tap "Submit".

  • That's all there is to it!

RIM Blackberry... | Answered on Jul 23, 2014

Being in airplane mode doesn't prevent it from switching off. All "airplane mode" does is keep you form accessing an internet connection. I just tried turning mine off in airplane mode and mine shut off fine.
How are you turning your device off? Are you using the touch screen or the power button on the top/side? If you're using the button on the top/ side, it's quite difficult to get it to turn off or even adjust the volume. (I think these buttons are useless and that they are design flaw.)
Try going up to the top right hand corner, with the device on, and touch the battery icon. It should then give you a choice between "standby", "turn off" or "restart". Other than that, I don't really know what to tell you. It's probably a good thing that you sent that one back!

Cheers and good luck, Jamie

RIM Blackberry... | Answered on Jun 18, 2014

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