20 Most Recent APC Power Saving BackUPS Pro 1300 Questions & Answers

F04 indicates that "Clamp Short" it could be anything, but the word "clamp" reminds me of a varistor / MOV, which is the component that clamps short when there is a voltage surge condition and comes back to its normal state, an open circuit, when the voltage surge is gone. Sometimes it clamps short for good when it is hit by a large surge or just by absorbing and shunting to ground many small surges. You can brain dead the UPS to check if that resolves the issue. This brain dead test helps to reset the internal circuit of UPS. 1. Disconnect any attached load. 2. Turn off the UPS 3. Unplug the UPS from the wall socket. 4. Disconnect the UPS internal battery. 5. Push and hold the "On" button on the UPS for 5 seconds. 6. Reconnect internal battery. 7. Plug UPS in to known good power source. 8. Turn the UPS ON. If the same issue remains even after brain dead then you have to replace the UPS. This UPS comes with 3 years of warranty, if it is under warranty you can contact APC support at 800 555 2725 If the UPS is out of warranty then you can participate in APC Trade-UPS program. APC has Trade-UPS program where in you can trade your old unit and get a new unit with great discount. You will also get a return shipping label to ship the trade-in unit to us. You can refer to the below mentioned URL. http://www.apc.com/shop/tradeups/us/en/tradeups/overview.jsp?agent=a190004&countryCode=us&language=en&userType=endUser&user=21867960&_requestid=105040&_requestid=105040

APC Power Saving... • Answered on Mar 13, 2017

Por favor, necesito ayuda para resolver F04 Error en UPS Pro1500. Gracias por la ayuda

APC Power Saving... • Answered on Feb 04, 2015

Dear If UPS working on MAINs but just not wakeup on MAINs then only 3 capasitors need to change.. for further you can diractelly contact @ [email protected]

APC Computers &... • Answered on Nov 09, 2020

most need a battery , the #1 failure , for sure. and fuses. all. (means breaker too, feed and in unit) RTM yet at APC, they have manual and find 2000 that is what all techs do, as no 2 UPS are the same, so.........

APC Computers &... • Answered on Sep 24, 2019

Best thing about this new service is that you are HELP NUMBER +1 833 272 0777never placed on hold and get to talk to real repairmen in the US.

APC Computers &... • Answered on Mar 21, 2019

A UPS, it is. with battery. 2 new batteries fit in side, or it is 1 battery model and tried 1 battery new and then the next? so all this is about a beeper too loud. well with the line cord remove and battery out, find the sonic beeper and see that hole there. stuff chewing bump in that hole. ends that. remove it. tape it or stuff gum ./clay or even rtv caulk in the hole to make it more quiet or zero sounds. they do not let you change the threshold of the battery low warning, if you do that that wrecks the battery if too deeply discharge, (its lead acid gell cell and $20 every time you wreck it)

APC Computers &... • Answered on Mar 10, 2019

1- SRT10KXLI problem, it showing on screen (Internal RBC needs Replacement on Battery). 2- SRT6KXLI problem, During normal working day the smoke came from the power supply when we off the UPS after a few hours when we reconnect to the power the UPS cut the Main power feus.

APC Computers &... • Answered on Jan 30, 2019

APC lists the SURTA3000XL and SURTD3000XL on their regional web sites. In either case, the red X indicates an internal fault. If the unit is under warranty, contact APC for repair. Otherwise, replace the UPS. See page 15 (page 16 of the PDF) of the manual, available oon the product page: https://www.schneider-electric.com/en/product/SURTA3000XL_APC/apc-smart-ups-rt-3000va-120v/ . The current link to the manual is http://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=ASTE-6Z8LQA_R2_EN.pdf&p_Doc_Ref=APC_ASTE-6Z8LQA_EN . Since the unit isn't charging, the charging circuit is either damaged or after the faulty wiring inside the unit. Unplug the UPS and do not try to use it. I wish that I had better news for you. Cindy Wells

APC Computers &... • Answered on Jan 02, 2019

Hi and welcome to fixya sir please elaborate your problem i cant get it for what problem you are looking for a solution

APC Computers &... • Answered on Oct 01, 2018

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