Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area If this does not fix the problem you might try Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs
Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. oryou might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps
First, open the Device Manager and
uninstall the drive,. If you need instructions on how to open the
Manager, here is the link: http://support.microsoft.com/kb/283658
Download and install CCleaner
(free) from Piriform
Run the cleaner to remove old
un-needed temp files
Select the StartUp tab and look
for any programs that you know you installed but no longer use or
need, and disable them. Caution, do not disable any system files
unless you absolutely know what they do and that you do not need
them.
Run the Registry cleaner, when
asked if you want to backup the registry, select YES, and save to a
file you will remember just in case. I have used this program
hundreds of time on many different system and it has never caused a
problem, but you want to be safe, backup the Registry.
If asked about a particular file
that it wants to clean, select "yes to all"
Reboot
CCleaner link -
http://www.piriform.com/ccleaner
Windows should reinstall the drive when
the computer boots back up.
If
you take all these step and you still can not open the player, chances
are your CD/DVD componet needs to be replaced. Good Luck,
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